建设工程承包人尽善履约行为意愿影响因素模型——基于计划行为理论的分析框架
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摘要
以建设工程总承包人自愿提供为前提的尽善履约行为是驱动项目价值增值的核心动力,根据计划行为理论,尽善履约行为的产生取决于承包人尽善履约行为意愿,然而目前鲜有对尽善履约行为意愿的研究。本研究以计划行为理论为分析框架,通过个人深度访谈和焦点小组访谈结合,运用扎根理论的研究方法,归纳出中国工程管理情境下总承包人尽善履约行为意愿的影响因素。研究结果从心理层面阐释了承包人尽善履约意愿产生的机理,为发包人对承包人履约行为的控制与引导提供了理论依据,也为后期对承包人履约行为的研究奠定了基础。
The voluntary perfect performance behavior provided by the general contractor is the core driving force of the value added of the project. According to the theory of planned behavior,the behavior depends on the contractor's willingness to perform good. At present,there are few studies in this field. Based on the theory of planned behavior,through the combination of in-depth interviews and focus group interviews,using the method of grounded theory,this paper concludes the factors affecting the perfect performance willingness of the contractors in the situation of Chinese project management. The results explain the mechanism of the contractor's perfect performance willingness from the psychological level,which provides a theoretical basis for the owner to control and guide the contractor's performance behavior. It also lays a foundation for the later study of the contractor's performance.
The voluntary perfect performance behavior provided by the general contractor is the core driving force of the value added of the project. According to the theory of planned behavior,the behavior depends on the contractor's willingness to perform good. At present,there are few studies in this field. Based on the theory of planned behavior,through the combination of in-depth interviews and focus group interviews,using the method of grounded theory,this paper concludes the factors affecting the perfect performance willingness of the contractors in the situation of Chinese project management. The results explain the mechanism of the contractor's perfect performance willingness from the psychological level,which provides a theoretical basis for the owner to control and guide the contractor's performance behavior. It also lays a foundation for the later study of the contractor's performance.
引文
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[5] Ajzen I. Perceived behavioral control,self-efficacy,locus of control,and the theory of planned behavior[J]. Journal of Applied Social Psychology,2002,32(4):665-683.
[6]葛建华,苏雪梅.员工社会化、组织认同与组织公民行为——基于中国科技制造企业的实证研究[J].南开管理评论,2010,13(1):42-49.
[7]朱姣兰,李景茹.施工人员建筑废弃物减量化行为意识研究[J].土木工程与管理学报,2012,29(2):39-44.
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[10]吴孝灵,周晶,王冀宁,等.依赖特许收益的PPP项目补偿契约激励性与有效性[J].中国工程科学,2014,16(10):77-83.
[11]尹贻林,徐志超.工程项目组织中信任状态的发展与演进:中国管理情景下的探索性研究[J].管理工程学报,2017,31(2):74-83.
[12]曹启龙,盛昭瀚,周晶,等.基于公平偏好的我国政府投资项目代建制激励–监督模型[J],中国软科学,2014,(10):144-153.
[13]杜亚灵,张凯红,马辉,等. PPP项目中控制对信任影响的多案例研究:角色感知的调节作用[J].管理学报,2016,13(9):1286-1295.
[14]段文婷,江光荣.计划行为理论述评[J].心理科学进展,2008,16(2):315-320.
[15]王发明,朱美娟.创新生态系统价值共创行为影响因素分析——基于计划行为理论[J].科学学研究,2018,36(2):370-377.
[16]陈建华,马士华.供应驱动原理与基于Supply-hub的供应物流整合运作模式[J].物流工程与管理,2009,31(2):44-50.
[17] Sward A R S,Lunnan R. Trust and control in fixed duration alliances[J]. International Journal of Strategic Business Alliances,2011,2(1-2):41-68.
[18]郝允峰,顾江.社会人属性和企业治理效率的改善[J].财经科学,2007,(11):91-97.
[19] Judge T A,Bono J E. Relationship of core self-evaluations traits—self-esteem,generalized self-efficacy,locus of control,and emotional stability—with job satisfaction and job performance:a meta-analysis[J]. Journal of Applied Psychology,2001,86(1):80-92.
[2]郑红亮.公司治理理论与中国国有企业改革[J].经济研究,1998,(10):20-27.
[3] Hart O,Moore J. Contracts as reference points[J].The Quarterly Journal of Economics,2008,CXXIII(1):1-48.
[4]严玲,王智秀,邓娇娇.建设项目承包人履约行为的结构维度与测量研究——基于契约参照点理论[J].土木工程学报,2018,51(8):105-117.
[5] Ajzen I. Perceived behavioral control,self-efficacy,locus of control,and the theory of planned behavior[J]. Journal of Applied Social Psychology,2002,32(4):665-683.
[6]葛建华,苏雪梅.员工社会化、组织认同与组织公民行为——基于中国科技制造企业的实证研究[J].南开管理评论,2010,13(1):42-49.
[7]朱姣兰,李景茹.施工人员建筑废弃物减量化行为意识研究[J].土木工程与管理学报,2012,29(2):39-44.
[8] Marzouk M,El-Mesteckawi L,El-Said M. Dispute resolution aided tool for construction projects in Egypt[J]. Journal of Civil Engineering and Management,2011,17(1):63-71.
[9]任皓,温忠麟,陈启山,等.工作团队领导心理资本对成员组织公民行为的影响机制:多层次模型[J].心理学报,2013,45(1):82-93.
[10]吴孝灵,周晶,王冀宁,等.依赖特许收益的PPP项目补偿契约激励性与有效性[J].中国工程科学,2014,16(10):77-83.
[11]尹贻林,徐志超.工程项目组织中信任状态的发展与演进:中国管理情景下的探索性研究[J].管理工程学报,2017,31(2):74-83.
[12]曹启龙,盛昭瀚,周晶,等.基于公平偏好的我国政府投资项目代建制激励–监督模型[J],中国软科学,2014,(10):144-153.
[13]杜亚灵,张凯红,马辉,等. PPP项目中控制对信任影响的多案例研究:角色感知的调节作用[J].管理学报,2016,13(9):1286-1295.
[14]段文婷,江光荣.计划行为理论述评[J].心理科学进展,2008,16(2):315-320.
[15]王发明,朱美娟.创新生态系统价值共创行为影响因素分析——基于计划行为理论[J].科学学研究,2018,36(2):370-377.
[16]陈建华,马士华.供应驱动原理与基于Supply-hub的供应物流整合运作模式[J].物流工程与管理,2009,31(2):44-50.
[17] Sward A R S,Lunnan R. Trust and control in fixed duration alliances[J]. International Journal of Strategic Business Alliances,2011,2(1-2):41-68.
[18]郝允峰,顾江.社会人属性和企业治理效率的改善[J].财经科学,2007,(11):91-97.
[19] Judge T A,Bono J E. Relationship of core self-evaluations traits—self-esteem,generalized self-efficacy,locus of control,and emotional stability—with job satisfaction and job performance:a meta-analysis[J]. Journal of Applied Psychology,2001,86(1):80-92.