多系统联动护理绩效考核信息系统的构建及应用
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摘要
目的建立基于多系统联动的护理绩效考核信息系统,评价其在临床中的应用效果。方法抽取4个非试点病区为对照组,4个试点病区为实验组。对照组采用传统的Excel表进行绩效核算;实验组采用基于HIS系统、移动护理系统、护理排班系统、护理质量管理系统、满意度调查系统的多系统联动的护理绩效考核系统。比较2017年1～12月两组月绩效考核统计核算时间、绩效考核结果公示期内偏差率及护士对绩效考核满意度。结果实验组的月绩效考核统计核算时间、绩效考核结果公示期内偏差率显著低于对照组(均P<0.01),护士对绩效考核满意度得分显著高于对照组(P<0.01)。结论基于多系统联动的护理绩效考核信息系统的建立,实现绩效自动核算,可缩短月绩效考核统计核算时间,降低绩效考核结果公示期内偏差率,提高护士对绩效考核的满意度,提高护理管理效率。
Objective To develop a multi-system based nursing performance appraisal information system and to evaluate its clinical application effect. Methods Four wards were treated as the control group and employed Microsoft Office Excel for nursing performance appraisal, and 4 wards were served as the experimental group and utilized a novel multi-system based information system for nursing performance evaluation, including HIS system, mobile nursing system, nursing scheduling system, nursing quality management system and patient satisfaction survey system. Average monthly time spent on performance appraisal, deviation rate of the results and nurses′ satisfaction with performance appraisal were compared between the two groups in the year of 2017. Results The experimental group showed shorter time of performance appraisal, lower deviation rate and higher nurses′ satisfaction compared with the control group(P<0.01 for all). Conclusion The multi-system based nursing performance appraisal information system achieves automatic calculation of nursing performance, thus to shorten performance appraisal time, decrease deviation of the results, improve nurses′ satisfaction, and enhance efficiency of nursing management.
Objective To develop a multi-system based nursing performance appraisal information system and to evaluate its clinical application effect. Methods Four wards were treated as the control group and employed Microsoft Office Excel for nursing performance appraisal, and 4 wards were served as the experimental group and utilized a novel multi-system based information system for nursing performance evaluation, including HIS system, mobile nursing system, nursing scheduling system, nursing quality management system and patient satisfaction survey system. Average monthly time spent on performance appraisal, deviation rate of the results and nurses′ satisfaction with performance appraisal were compared between the two groups in the year of 2017. Results The experimental group showed shorter time of performance appraisal, lower deviation rate and higher nurses′ satisfaction compared with the control group(P<0.01 for all). Conclusion The multi-system based nursing performance appraisal information system achieves automatic calculation of nursing performance, thus to shorten performance appraisal time, decrease deviation of the results, improve nurses′ satisfaction, and enhance efficiency of nursing management.
引文
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[12] 叶庆,周金,陈妍妍,等.B/T模式下护理绩放考核评价系统的设计与应用[J].中国数字医学,2012,7(12):33-35.
[13] 冯亚新,闰艳,侯岩芳,等.护理绩效考核信息系统的构建与应用[J].护理学杂志,2016,31(9):4-6.
[14] 戴文,张祥,张玉细.依托信息化的护理绩效考评体系存在问题及对策[J].中国数字医学,2015,10(11):23-24.
[2] 鲍凤香,马靓,瞿怀荣,等.护理绩效考核信息系统的研发与应用[J].中华护理杂志,2013,48(6):518-521.
[3] 丁凯雯,乔建红,许翠萍,等.RBRVS评估系统应用于护理绩效考核的研究进展[J].护理研究,2017,31(23):2821-2823.
[4] 杨荆艳,李素云,张莹,等.以激励模式为导向的绩效评价系统构建与成效[J].护理学杂志,2017,32(20):78-80.
[5] 南锐伶,白庆琳,陈桂兰,等.国内护理绩效管理的研究进展[J].护理管理杂志,2015,15(1):41-3.
[6] 于江,马靓,鲍华,等.夜间片区组长工作岗位的设立及实践[J].中华护理杂志,2012,47(9):816-818.
[7] 张艳.北京地区护理工作项目难度系数的初步研究[D].北京:北京协和医学院,2013.
[8] 李星梅,田萍,郭建新.能级进阶的护士分层管理效果评价研究[J].中国医院管理,2015,35(3):56-58.
[9] Dimeski G,Jones B W,Tilley V,et al.Glucose meters:evaluation of the new formulation measuring strips from Roche (Accu-Chek) and Abbott (MediSense)[J].Ann Clin Biochem,2010,47(4):358-365.
[10] 张秀华,丁牧元,张翠红,等.量化指标考核方法在我院护士收入分配管理中的应用[J].中华护理杂志,2011,46(1):84-86.
[11] 董静怡,居益君,陈广花,等.利用移动护理系统推进护理绩效精细化管理[J].医院管理论坛,2014,31(6):53-54.
[12] 叶庆,周金,陈妍妍,等.B/T模式下护理绩放考核评价系统的设计与应用[J].中国数字医学,2012,7(12):33-35.
[13] 冯亚新,闰艳,侯岩芳,等.护理绩效考核信息系统的构建与应用[J].护理学杂志,2016,31(9):4-6.
[14] 戴文,张祥,张玉细.依托信息化的护理绩效考评体系存在问题及对策[J].中国数字医学,2015,10(11):23-24.