运用PDCA循环法提高内分泌科护理软实力
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摘要
目的研究分析应用PDCA循环法在提高内分泌科护士护理软实力中的效果。方法对我院内分泌科13名护士的人文关怀能力评分及健康宣教能力评分进行评价,运用鱼骨图分析护理软实力提高的要素,运用PDCA循环管理进行计划、执行、检查和处理,并在实施后重新统计相关评分,比较前后评分变化。结果实施后护士的人文关怀能力评分、健康宣教能力评分高于实施前,差异具有统计学意义(P<0.01)。客观条件满足率及仪容仪表符合率较实施前显著提高,差异具有统计学意义(P <0.01)。结论一些护士的人文关怀素养、社会学、心理学知识有所不足,导致护理软实力欠缺,影响护理实施效果,实施PDCA循环管理可以提高内分泌科护士的护理软实力。
Objective To study the effect of PDCA cycle in improving nurses' soft power in department of endocrinology. Methods The scores of humanistic care ability and health education ability score of 13 nurses in department of endocrinology were evaluated. Fishbone diagram was used to analyze the factors of improving nursing soft power. PDCA cycle management was used to plan, execute, inspect and process the nursing soft power. The related scores were re-counted after implementation, and the changes of the scores before and after implementation were compared. Results After implementation, the scores of nurses' humanistic care ability and health education ability were higher than those before implementation, and the difference was statistically significant(P< 0.01). The satisfaction rate of objective conditions and the coincidence rate of instrument and appearance were significantly improved before implementation,and the difference was statistically significant(P < 0.01). Conclusion The implementation of PDCA cycle management can improve the nursing soft power of nurses in department of endocrinology.
Objective To study the effect of PDCA cycle in improving nurses' soft power in department of endocrinology. Methods The scores of humanistic care ability and health education ability score of 13 nurses in department of endocrinology were evaluated. Fishbone diagram was used to analyze the factors of improving nursing soft power. PDCA cycle management was used to plan, execute, inspect and process the nursing soft power. The related scores were re-counted after implementation, and the changes of the scores before and after implementation were compared. Results After implementation, the scores of nurses' humanistic care ability and health education ability were higher than those before implementation, and the difference was statistically significant(P< 0.01). The satisfaction rate of objective conditions and the coincidence rate of instrument and appearance were significantly improved before implementation,and the difference was statistically significant(P < 0.01). Conclusion The implementation of PDCA cycle management can improve the nursing soft power of nurses in department of endocrinology.
引文
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[2]刘黔.现代医院精细优质化护理管理的实施与方针[J].世界最新医学信息文摘(连续型电子期刊),2017,17(36):241-242.
[3]甘秋萍,卢柳霞,邹凤娥,等.护理人文关怀核心能力评价与临床培养模式的应用效果研究[J].护理实践与研究,2018,15(13):125-127.
[4]黄桂燕.人文护理关怀对甲状腺手术患者健康知识与护理满意度的影响研究[J].中国卫生标准管理,2017,8(3):142-143.
[5]李安琪,刘芳,雷颖.临床护士人文关怀能力及影响因素的研究进展[J].卫生职业教育,2017,35(3):144-146.
[6]王晓彤,卢天舒,李雪华. ICU护理人文关怀氛围评价量表的研制及信效度检验[J].中华护理杂志,2018,53(11):1367-1371
[7]黄弋冰.护理专业大学生人文关怀能力评价的实证研究[D].福州:福建医科大学,2007:56-57.
[8]王迪.浅谈如何提高护士的健康宣教能力[J].中国实用医药,2013,8(23):242-243.
[9]韩松.人文护理在内分泌护理中的效果分析[J].中国医药指南,2017,15(5):245-246.
[10]陈艺,谢红珍,邓蓉,等.人文护理关怀教学模式在护理临床教学中的开展与效果[J].解放军护理杂志,2015,32(13):64-66.
[11]李彦丽,武如冰,张慧慧,等.优质护理服务的延续护理对脑卒中患者康复的影响[J].中国急救医学,2015,35(s2):376-377.
[12]徐平,金小于.开展优质护理服务对门急诊输液患者满意度的影响[J].中国临床护理,2015,7(1):77-78.
[13]杨晓娜.糖尿病患者护理中采取心理护理干预的价值分析[J].临床医药文献电子杂志,2017,4(78):15354-15354.
[14]李玉妹.优质护理对冠心病心理状态及治疗依从性的影响[J].中国卫生标准管理,2016,7(13):269.