企业对第三方开放式创新平台的信任影响因素
|
摘要
为探索影响企业对第三方开放式创新平台信任的关键因素,及信任影响因素之间的关系,采用问卷收集中国180家企业样本数据,采用SmartPLS软件,基于偏最小二乘法结构方程模型进行实证研究。结果发现:第三方开放式创新平台的声誉和创新中介能力对信任有直接影响;专用性资产、网站质量和沟通与信息共享通过影响创新中介能力,对信任有间接影响。
This paper investigates the key factors affecting the trust of enterprises in third-party open innovation platform,and the relationship between these factors.Through collecting The sample data of 180 Chinese enterprises by questionnaire,it uses the structural equation model based on partial least squares method to do an empirical study.The results show that the reputation and the innovation intermediary ability of third-party open innovation platform has the direct impact on trust;the specific assets,website quality,communication and information sharing have the indirect impact on trust by affecting the innovation intermediary ability.
This paper investigates the key factors affecting the trust of enterprises in third-party open innovation platform,and the relationship between these factors.Through collecting The sample data of 180 Chinese enterprises by questionnaire,it uses the structural equation model based on partial least squares method to do an empirical study.The results show that the reputation and the innovation intermediary ability of third-party open innovation platform has the direct impact on trust;the specific assets,website quality,communication and information sharing have the indirect impact on trust by affecting the innovation intermediary ability.
引文
[1]CHESBROUGH H W.Open innovation:the new imperative for creating and profiting from technology[M].Boston:Harvard Business Press,2003.
[2]陈劲,陈钰芬.开放创新体系与企业技术创新资源配置[J].科研管理,2006,27(3):1-8.
[3]HALLERSTEDE S H.Managing the lifecycle of open innovation platforms[M].New York:Springer Science&Business Media,2013.
[4]LICHTENTHALER U.The collaboration of innovation intermediaries and manufacturing firms in the markets for technology[J].Journal of Product Innovation Management,2013,30(S1):142-158.
[5]BILLINGTON C,DAVIDSON R.Leveraging open innovation using intermediary networks[J].Production&Operations Management,2013,22(6):1464-1477.
[6]HOLZMANN T,SAILER K,KATZY B R.Matchmaking as multi-sided market for open innovation[J].Technology Analysis&Strategic Management,2014,26(6):601-615.
[7]HOWELLS J.Intermediation and the role of intermediaries in innovation[J].Research Policy,2006,35(5):715-728.
[8]LOPEZ-VEGA H,VANHAVERBEKE W.Connecting open and closed innovation markets:a typology of intermediaries[C].Mpra Paper No 27017,München:Munich Personal RePEc Archive,2009.
[9]ZYNGA A M.Broadcast search via open innovation intermediaries:multi-method research on organizational success factors[D].RWTH Aachen University,2015.
[10]李文元,向雅丽,顾桂芳.创新中介在开放式创新过程中的功能研究——以InnoCentive为例[J].科学学与科学技术管理,2012,33(4):54-59.
[11]吴汉荣.技术转移服务创新模式研究——以意大利Innova集团为例[J].科学管理研究,2014(3):117-120.
[12]樊一阳,周恒玉.专业化科技服务模式研究——基于“Innovationlabs”方式的讨论[J].科技进步与对策,2015(8):12-17.
[13]戚湧,朱婷婷,郭逸.科技成果市场转化模式与效率评价研究[J].中国软科学,2015(6):184-192.
[14]KRISHNAN R,MARTIN X,NOORDERHAVEN N G.When does trust matter to alliance performance?[J].A-cademy of Management Journal,2006,49(5):894-917.
[15]POPPO L,ZHOU K Z,RHU S.Alternative origins to interorganizational trust:an interdependence perspective on the shadow of the past and the shadow of the future[J].Social Science Electronic Publishing,2008,19(1):39-55.
[16]MAYER R C,DAVIS J H,SCHOORMAN F D.An integrative model of organizational trust[J].Academy of Management Review,1995,20(3):709-734.
[17]DYER J H,CHU W.The determinants of trust in supplier-automaker relationships in the U.S.,Japan and Korea[J].Journal of International Business Studies,2000,31(2):259-285.
[18]REMPEL J K,HOLMES J G,ZANNA M P.Trust in close relationships[J].Journal of Personality&Social Psychology,1985,49(1):95-112.
[19]GANESAN S.Determinants of long-term orientation in buyer-seller relationships[J].Journal of Marketing,1994,58(2):1-19.
[20]SAKO M,HELPER S.Determinants of trust in supplier relations:evidence from the automotive industry in Japan and the United States[J].Journal of Economic Behavior&Organization,1998,34(3):387-417.
[21]SABEL C F.Studied trust:building new forms of cooperation in a volatile economy[J].Human Relations,1993,46(9):1133-1170.
[22]陈守明,韩雪冰,赵小平.影响制造企业对生产性服务企业信任的因素——基于中国汽车制造业的实证研究[J].财贸研究,2008,19(3):116-124.
[23]JONG G D,WOOLTHUIS R K.The institutional arrangements of innovation:antecedents and performance effects of trust in high-tech alliances[J].Industry&Innovation,2008,15(1):45-67.
[24]MAO J Y,LEE J N,DENG C P.Vendors'perspectives on trust and control in offshore information systems outsourcing[J].Information&Management,2008,45(7):482-492.
[25]曹玉玲,李随成.企业间信任的影响因素模型及实证研究[J].科研管理,2011,32(1):137-146.
[26]陈佳丽,戚桂杰,周蕊.基于开放式创新平台的创新中介能力构建和演进——以众研网为例[J].中国科技论坛,2018,270(10):68-78.
[27]曹光明,江若尘.基于信任机制的生产外包合作关系治理研究[J].天津商业大学学报,2009,29(1):31-36.
[28]张洁音.区域性知识市场网络化中介能力研究——以浙江技术市场为例[J].科技进步与对策,2015,(13):42-46.
[29]DELONE W H,MCLEAN E R.The Delone and Mclean model of information systems success:a ten-year update[J].Journal of Management Information Systems,2003,19(4):9-30.
[30]MORGAN R M,HUNT S D.The commitment-trust theory of relationship marketing[J].Journal of Marketing,1994,58(3):20-38.
[31]HANDFIELD R B,BECHTEL C.The role of trust and relationship structure in improving supply chain responsiveness[J].Industrial Marketing Management,2002,31(4):367-382.
[32]STUMP R L,HEIDE J B.Controlling supplier opportunism in industrial relationships[J].Journal of Marketing Research,1996,33(4):431-441.
[33]FORNELL C,LARCKER D F.Structural equation models with unobservable variables and measurement error:algebra and statistics[J].Journal of Marketing Research,1981,18(1):39-50.
[34]NUNNALLY J C,BERNSTEIN I H.Psychometric theory(3rd Edition)[M].New York:McGraw-Hill,1994.
[35]MAYER R C,DAVIS J H.The effect of performance appraisal system on trust for management:a field quasi-experiment[J].Journal of Applied Psychology,1999,84(1):123-136.
[36]HAIR J F,HULT G T M,RINGLE C M,et al.A primer on partial least squares structural equation modeling(PLS-SEM)(Second edition)[M].Los Angeles:Sage Publications,2017.
[37]CENFETELLI R T,BASSELLIER G.Interpretation of formative measurement in information systems research[J].MIS Quarterly,2009,33(4):689-707.
[38]HAIR J F,SARSTEDT M,RINGLE C M,et al.An assessment of the use of partial least squares structural equation modeling in marketing research[J].Journal of the Academy of Marketing Science,2012,40(3):414-433.
[39]GEFEN D,RIGDON E E,STRAUB D W.An update and extension to SEM guidelines for administrative and social science research.editorial comment[J].MIS Quarterly,2011,35(2):III-XII.
[40]COHEN J.Statistical power analysis for the behavioral sciences.2nd ed[M].Mahawah,NJ:Lawrence Erlbaum Associates,1988.
[2]陈劲,陈钰芬.开放创新体系与企业技术创新资源配置[J].科研管理,2006,27(3):1-8.
[3]HALLERSTEDE S H.Managing the lifecycle of open innovation platforms[M].New York:Springer Science&Business Media,2013.
[4]LICHTENTHALER U.The collaboration of innovation intermediaries and manufacturing firms in the markets for technology[J].Journal of Product Innovation Management,2013,30(S1):142-158.
[5]BILLINGTON C,DAVIDSON R.Leveraging open innovation using intermediary networks[J].Production&Operations Management,2013,22(6):1464-1477.
[6]HOLZMANN T,SAILER K,KATZY B R.Matchmaking as multi-sided market for open innovation[J].Technology Analysis&Strategic Management,2014,26(6):601-615.
[7]HOWELLS J.Intermediation and the role of intermediaries in innovation[J].Research Policy,2006,35(5):715-728.
[8]LOPEZ-VEGA H,VANHAVERBEKE W.Connecting open and closed innovation markets:a typology of intermediaries[C].Mpra Paper No 27017,München:Munich Personal RePEc Archive,2009.
[9]ZYNGA A M.Broadcast search via open innovation intermediaries:multi-method research on organizational success factors[D].RWTH Aachen University,2015.
[10]李文元,向雅丽,顾桂芳.创新中介在开放式创新过程中的功能研究——以InnoCentive为例[J].科学学与科学技术管理,2012,33(4):54-59.
[11]吴汉荣.技术转移服务创新模式研究——以意大利Innova集团为例[J].科学管理研究,2014(3):117-120.
[12]樊一阳,周恒玉.专业化科技服务模式研究——基于“Innovationlabs”方式的讨论[J].科技进步与对策,2015(8):12-17.
[13]戚湧,朱婷婷,郭逸.科技成果市场转化模式与效率评价研究[J].中国软科学,2015(6):184-192.
[14]KRISHNAN R,MARTIN X,NOORDERHAVEN N G.When does trust matter to alliance performance?[J].A-cademy of Management Journal,2006,49(5):894-917.
[15]POPPO L,ZHOU K Z,RHU S.Alternative origins to interorganizational trust:an interdependence perspective on the shadow of the past and the shadow of the future[J].Social Science Electronic Publishing,2008,19(1):39-55.
[16]MAYER R C,DAVIS J H,SCHOORMAN F D.An integrative model of organizational trust[J].Academy of Management Review,1995,20(3):709-734.
[17]DYER J H,CHU W.The determinants of trust in supplier-automaker relationships in the U.S.,Japan and Korea[J].Journal of International Business Studies,2000,31(2):259-285.
[18]REMPEL J K,HOLMES J G,ZANNA M P.Trust in close relationships[J].Journal of Personality&Social Psychology,1985,49(1):95-112.
[19]GANESAN S.Determinants of long-term orientation in buyer-seller relationships[J].Journal of Marketing,1994,58(2):1-19.
[20]SAKO M,HELPER S.Determinants of trust in supplier relations:evidence from the automotive industry in Japan and the United States[J].Journal of Economic Behavior&Organization,1998,34(3):387-417.
[21]SABEL C F.Studied trust:building new forms of cooperation in a volatile economy[J].Human Relations,1993,46(9):1133-1170.
[22]陈守明,韩雪冰,赵小平.影响制造企业对生产性服务企业信任的因素——基于中国汽车制造业的实证研究[J].财贸研究,2008,19(3):116-124.
[23]JONG G D,WOOLTHUIS R K.The institutional arrangements of innovation:antecedents and performance effects of trust in high-tech alliances[J].Industry&Innovation,2008,15(1):45-67.
[24]MAO J Y,LEE J N,DENG C P.Vendors'perspectives on trust and control in offshore information systems outsourcing[J].Information&Management,2008,45(7):482-492.
[25]曹玉玲,李随成.企业间信任的影响因素模型及实证研究[J].科研管理,2011,32(1):137-146.
[26]陈佳丽,戚桂杰,周蕊.基于开放式创新平台的创新中介能力构建和演进——以众研网为例[J].中国科技论坛,2018,270(10):68-78.
[27]曹光明,江若尘.基于信任机制的生产外包合作关系治理研究[J].天津商业大学学报,2009,29(1):31-36.
[28]张洁音.区域性知识市场网络化中介能力研究——以浙江技术市场为例[J].科技进步与对策,2015,(13):42-46.
[29]DELONE W H,MCLEAN E R.The Delone and Mclean model of information systems success:a ten-year update[J].Journal of Management Information Systems,2003,19(4):9-30.
[30]MORGAN R M,HUNT S D.The commitment-trust theory of relationship marketing[J].Journal of Marketing,1994,58(3):20-38.
[31]HANDFIELD R B,BECHTEL C.The role of trust and relationship structure in improving supply chain responsiveness[J].Industrial Marketing Management,2002,31(4):367-382.
[32]STUMP R L,HEIDE J B.Controlling supplier opportunism in industrial relationships[J].Journal of Marketing Research,1996,33(4):431-441.
[33]FORNELL C,LARCKER D F.Structural equation models with unobservable variables and measurement error:algebra and statistics[J].Journal of Marketing Research,1981,18(1):39-50.
[34]NUNNALLY J C,BERNSTEIN I H.Psychometric theory(3rd Edition)[M].New York:McGraw-Hill,1994.
[35]MAYER R C,DAVIS J H.The effect of performance appraisal system on trust for management:a field quasi-experiment[J].Journal of Applied Psychology,1999,84(1):123-136.
[36]HAIR J F,HULT G T M,RINGLE C M,et al.A primer on partial least squares structural equation modeling(PLS-SEM)(Second edition)[M].Los Angeles:Sage Publications,2017.
[37]CENFETELLI R T,BASSELLIER G.Interpretation of formative measurement in information systems research[J].MIS Quarterly,2009,33(4):689-707.
[38]HAIR J F,SARSTEDT M,RINGLE C M,et al.An assessment of the use of partial least squares structural equation modeling in marketing research[J].Journal of the Academy of Marketing Science,2012,40(3):414-433.
[39]GEFEN D,RIGDON E E,STRAUB D W.An update and extension to SEM guidelines for administrative and social science research.editorial comment[J].MIS Quarterly,2011,35(2):III-XII.
[40]COHEN J.Statistical power analysis for the behavioral sciences.2nd ed[M].Mahawah,NJ:Lawrence Erlbaum Associates,1988.