有激情的员工更能创新吗——认知视角下的调节中介模型
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摘要
员工创新绩效是衡量企业创新能力的重要标准。以创造力交互作用观为理论框架,从认知视角考察员工和谐型激情通过创造力自我效能感对创新绩效的作用机制及相应的情境机制。对492份问卷分析发现:和谐型激情对员工创新绩效有正向预测作用;创造力自我效能感中介了和谐型激情与创新绩效的关系;创新氛围感知既调节了和谐型激情与创造力自我效能感的关系,又调节了创造力自我效能感在和谐型激情与创新绩效之间的中介作用。研究结果揭示了员工情感与认知对提高创新绩效的重要意义。
Employee innovative performance is an important criteria for measuring enterprise innovation capacity.Under the theoretical framework of the interactionist perspective on creativity,this paper investigates the mechanism of employees' harmonious passion to innovative performance through creative self-efficacy from the cognitive perspective.Regression analysis of 492 questionnaires shows that harmonious passion can positively predict employees' innovative performance,and it is mediated by creative self-efficacy.Moreover,perceived creative climate moderates the relationship between harmonious passion and creative self-efficacy.Furthermore,perceived creative climate moderates the indirect effect of creative self-efficacy.The findings reveal the importance of employees' affect and cognition in improving innovative performance.
Employee innovative performance is an important criteria for measuring enterprise innovation capacity.Under the theoretical framework of the interactionist perspective on creativity,this paper investigates the mechanism of employees' harmonious passion to innovative performance through creative self-efficacy from the cognitive perspective.Regression analysis of 492 questionnaires shows that harmonious passion can positively predict employees' innovative performance,and it is mediated by creative self-efficacy.Moreover,perceived creative climate moderates the relationship between harmonious passion and creative self-efficacy.Furthermore,perceived creative climate moderates the indirect effect of creative self-efficacy.The findings reveal the importance of employees' affect and cognition in improving innovative performance.
引文
[1]JUDGE T A,BONO J E.Relationship of core self-evaluations traits-self-esteem,generalized self-efficacy,locus of control,and emotional stability with job satisfaction and job performance:a meta-analysis[J].Journal of Applied Psychology,2001,86(1):80-92.
[2]王仙雅.科技人员情绪智力对创新绩效的影响---任务复杂性和情绪氛围的调节作用[J].商业研究,2015(8):113-119.
[3]蒋昀洁,黄庆,张绿漪,等.自信的员工更有创造力吗---和谐型激情与团队成员交换关系的交互作用[J].科技进步与对策,2018,35(8):149-154.
[4]蒋昀洁,张绿漪,黄庆,等.工作激情研究述评与展望[J].外国经济与管理,2017,39(8):85-101.
[5]VALLERAND R J,PAQUET Y,PHILIPPE F L,et al.On the role of passion for work in burnout:aprocess model[J].Journal of Personality,2010,78(1):289-312.
[6]PHILIPPE F L,VALLERAND R J,LAVIGNE G L.Passion does make a difference in people's lives:a look at well-being in passionate and non-passionate individuals[J].Applied Psychology:Health and Well-Being,2010,1(1):3-22.
[7]STENSENG F,FOREST J,CURRAN T.Positive emotions in recreational sport activities:the role of passion and belongingness[J].Journal of Happiness Studies,2015,16(5):1117-1129.
[8]ST-LOUIS A C,CARBONNEAU N,VALLERAND R J.Passion for a cause:how it affects health and subjective well-being[J].Journal of Personality,2016,84(3):263-276.
[9]TIERNEY P,FARMER S M.Creative self-efficacy:its potential antecedents and relationship to creative performance[J].Academy of Management Journal,2002,45(6):1137-1148.
[10]汪国银,张文静,陈刚,等.“我是”、“我能”、“我愿”---工作激情对员工创造力的影响路径研究[J].中国人力资源开发,2016(22):28-35.
[11]SCOTT S G,BRUCE R A.Determinants of innovative behavior:apath model of individual innovation in the workplace[J].Academy of Management Journal,1994,37(3):580-607.
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[13]BANDURA A.Self-efficacy:the exercise of control[M].New York:W.H.Freeman and Company,1997.
[14]MAGGIORI C,JOHNSTON C S,ROSSIER J.Contribution of personality,job strain,and occupational self-efficacy to job satisfaction in different occupational contexts[J].Journal of Career Development,2015,43(3):244-259.
[15]张伶,连智华.基于组织公正调节中介模型的新生代员工自我效能和创新绩效研究[J].管理学报,2017,14(8):1162-1171.
[16]LEUNG V T Y,LIN P M C.Exogenous factors of the creative process and performance in the culinary profession[J].International Journal of Hospitality Management,2018,69:56-64.
[17]夏晗.创业团队异质性对科技型新创企业绩效的影响---一个双调节模型[J].科技进步与对策,2018,35(13):145-152.
[18]LIU D,CHEN X P,YAO X.From autonomy to creativity:a multilevel investigation of the mediating role of harmonious passion[J].Journal of Applied Psychology,2011,96(2):294-309.
[19]HO V T,WONG S S,LEE C H.A tale of passion:linking job passion and cognitive engagement to employee work performance[J].Journal of Management Studies,2011,48(1):26-47.
[20]赵斌,韩盼盼.人-工作匹配、辱虐管理对创新行为的影响---基本心理需求的中介作用[J].软科学,2016,30(4):74-79.
[21]MADJAR N,OLDHAM G R,PRATT M G.There's no place like home?the contributions of work and non-work creativity support to employees'creative performance[J].Academy of Management Journal,2002,45(4):757-767.
[22]WANG G,HUANG H,ZHENG Q.Effect of Chinese employees'emotional creativity on their innovative performance[J].Social Behavior&Personality:An International Journal,2015,43(7):1147-1160.
[23]LIU D,GONG Y P,ZHOU J,et al.Human resource systems,employee creativity,and firm innovation:the moderating role of firm ownership[J].Academy of Management Journal,2017,60(3):1164-1188.
[24]ALESSANDRI G,BORGOGNI L,SCHAUFELI W B,et al.From positive orientation to job performance:the role of work engagement and self-efficacy beliefs[J].Journal of Happiness Studies,2015,16(3):767-788.
[25]BARON R A.Environmentally induced positive affect:its impact on self-efficacy,task performance,negotiation,and conflict[J].Journal of Applied Social Psychology,2010,20(5):368-384.
[26]顾远东,彭纪生.创新自我效能感对员工创新行为的影响机制研究[J].科研管理,2011(9):63-73.
[27]李永周,王月,阳静宁.自我效能感、工作投入对高新技术企业研发人员工作绩效的影响研究[J].科学学与科学技术管理,2015,36(2):173-180.
[28]王永跃,叶佳佳.伦理型领导、创造力自我效能感及员工创造力---绩效的调节作用[J].科学学与科学技术管理,2015,36(9):164-172.
[29]BANG H,REIO JR T G.Personal accomplishment,mentoring,and creative self-efficacy as predictors of creative work involvement:the moderating role of positive and negative affect[J].The Journal of Psychology,2017,151(2):148-170.
[30]NG T W H,LUCIANETTI L.Within-individual increases in innovative behavior and creative,persuasion,and change self-efficacy over time:a social-cognitive theory perspective[J].Journal of Applied Psychology,2016,101(1):14-34.
[31]GROSSER T J,VENKATARAMANI V,LABIANCA G J.An alter-centric perspective on employee innovation:the importance of alters'creative self-efficacy and network structure[J].Journal of Applied Psychology,2017,102(9):1360-1374.
[32]杨陈,杨付,景熠,等.谦卑型领导如何改善员工绩效:心理需求满足的中介作用和工作单位结构的调节作用[J].南开管理评论,2018,21(2):121-134.
[33]王永跃,王慧娟,王晓辰.内部人身份感知对员工创新行为的影响---创新自我效能感和遵从权威的作用[J].心理科学,2015,38(4):954-959.
[34]YEH S S,HUAN T C.Assessing the impact of work environment factors on employee creative performance of fine-dining restaurants[J].Tourism Management,2017,58:119-131.
[35]邓玉林,王杰.上级发展性反馈、创新效能感与员工创新行为:差错管理氛围的调节作用[J].领导科学,2018(17):23-26.
[36]张振刚,李云健,李娟娟.心理资本、创新氛围感知与创新行为关系研究[J].中国科技论坛,2015(2):119-124.
[37]韩翼,廖建桥,龙立荣.雇员工作绩效结构模型构建与实证研究[J].管理科学学报,2007,10(5):62-77.
[38]张旭,张婕,樊耘.基于认知评价角度的奖励与创新绩效关系研究---情感状态与认知资源的调节作用[J].南开管理评论,2017,20(5):144-154.
[39]TO M L,FISHER C D,ASHKANASY N M.Unleashing angst:negative mood,learning goal orientation,psychological empowerment and creative behaviour[J].Human Relations,2015,68(10):1601-1622.
[40]ST-LOUIS A C,VALLERAND R J.A successful creative process:the role of passion and emotions[J].Creativity Research Journal,2015,27(2):175-187.
[41]HU B,ZHAO Y.Creative self-efficacy mediates the relationship between knowledge sharing and employee innovation[J].Social Behavior and Personality:an International Journal,2016,44(5):815-826.
[2]王仙雅.科技人员情绪智力对创新绩效的影响---任务复杂性和情绪氛围的调节作用[J].商业研究,2015(8):113-119.
[3]蒋昀洁,黄庆,张绿漪,等.自信的员工更有创造力吗---和谐型激情与团队成员交换关系的交互作用[J].科技进步与对策,2018,35(8):149-154.
[4]蒋昀洁,张绿漪,黄庆,等.工作激情研究述评与展望[J].外国经济与管理,2017,39(8):85-101.
[5]VALLERAND R J,PAQUET Y,PHILIPPE F L,et al.On the role of passion for work in burnout:aprocess model[J].Journal of Personality,2010,78(1):289-312.
[6]PHILIPPE F L,VALLERAND R J,LAVIGNE G L.Passion does make a difference in people's lives:a look at well-being in passionate and non-passionate individuals[J].Applied Psychology:Health and Well-Being,2010,1(1):3-22.
[7]STENSENG F,FOREST J,CURRAN T.Positive emotions in recreational sport activities:the role of passion and belongingness[J].Journal of Happiness Studies,2015,16(5):1117-1129.
[8]ST-LOUIS A C,CARBONNEAU N,VALLERAND R J.Passion for a cause:how it affects health and subjective well-being[J].Journal of Personality,2016,84(3):263-276.
[9]TIERNEY P,FARMER S M.Creative self-efficacy:its potential antecedents and relationship to creative performance[J].Academy of Management Journal,2002,45(6):1137-1148.
[10]汪国银,张文静,陈刚,等.“我是”、“我能”、“我愿”---工作激情对员工创造力的影响路径研究[J].中国人力资源开发,2016(22):28-35.
[11]SCOTT S G,BRUCE R A.Determinants of innovative behavior:apath model of individual innovation in the workplace[J].Academy of Management Journal,1994,37(3):580-607.
[12]WOODMAN R W,SAWYER J E,GRIFFIN R W.Toward a theory of organizational creativity[J].Academy of Management Review,1993,18(2):293-321.
[13]BANDURA A.Self-efficacy:the exercise of control[M].New York:W.H.Freeman and Company,1997.
[14]MAGGIORI C,JOHNSTON C S,ROSSIER J.Contribution of personality,job strain,and occupational self-efficacy to job satisfaction in different occupational contexts[J].Journal of Career Development,2015,43(3):244-259.
[15]张伶,连智华.基于组织公正调节中介模型的新生代员工自我效能和创新绩效研究[J].管理学报,2017,14(8):1162-1171.
[16]LEUNG V T Y,LIN P M C.Exogenous factors of the creative process and performance in the culinary profession[J].International Journal of Hospitality Management,2018,69:56-64.
[17]夏晗.创业团队异质性对科技型新创企业绩效的影响---一个双调节模型[J].科技进步与对策,2018,35(13):145-152.
[18]LIU D,CHEN X P,YAO X.From autonomy to creativity:a multilevel investigation of the mediating role of harmonious passion[J].Journal of Applied Psychology,2011,96(2):294-309.
[19]HO V T,WONG S S,LEE C H.A tale of passion:linking job passion and cognitive engagement to employee work performance[J].Journal of Management Studies,2011,48(1):26-47.
[20]赵斌,韩盼盼.人-工作匹配、辱虐管理对创新行为的影响---基本心理需求的中介作用[J].软科学,2016,30(4):74-79.
[21]MADJAR N,OLDHAM G R,PRATT M G.There's no place like home?the contributions of work and non-work creativity support to employees'creative performance[J].Academy of Management Journal,2002,45(4):757-767.
[22]WANG G,HUANG H,ZHENG Q.Effect of Chinese employees'emotional creativity on their innovative performance[J].Social Behavior&Personality:An International Journal,2015,43(7):1147-1160.
[23]LIU D,GONG Y P,ZHOU J,et al.Human resource systems,employee creativity,and firm innovation:the moderating role of firm ownership[J].Academy of Management Journal,2017,60(3):1164-1188.
[24]ALESSANDRI G,BORGOGNI L,SCHAUFELI W B,et al.From positive orientation to job performance:the role of work engagement and self-efficacy beliefs[J].Journal of Happiness Studies,2015,16(3):767-788.
[25]BARON R A.Environmentally induced positive affect:its impact on self-efficacy,task performance,negotiation,and conflict[J].Journal of Applied Social Psychology,2010,20(5):368-384.
[26]顾远东,彭纪生.创新自我效能感对员工创新行为的影响机制研究[J].科研管理,2011(9):63-73.
[27]李永周,王月,阳静宁.自我效能感、工作投入对高新技术企业研发人员工作绩效的影响研究[J].科学学与科学技术管理,2015,36(2):173-180.
[28]王永跃,叶佳佳.伦理型领导、创造力自我效能感及员工创造力---绩效的调节作用[J].科学学与科学技术管理,2015,36(9):164-172.
[29]BANG H,REIO JR T G.Personal accomplishment,mentoring,and creative self-efficacy as predictors of creative work involvement:the moderating role of positive and negative affect[J].The Journal of Psychology,2017,151(2):148-170.
[30]NG T W H,LUCIANETTI L.Within-individual increases in innovative behavior and creative,persuasion,and change self-efficacy over time:a social-cognitive theory perspective[J].Journal of Applied Psychology,2016,101(1):14-34.
[31]GROSSER T J,VENKATARAMANI V,LABIANCA G J.An alter-centric perspective on employee innovation:the importance of alters'creative self-efficacy and network structure[J].Journal of Applied Psychology,2017,102(9):1360-1374.
[32]杨陈,杨付,景熠,等.谦卑型领导如何改善员工绩效:心理需求满足的中介作用和工作单位结构的调节作用[J].南开管理评论,2018,21(2):121-134.
[33]王永跃,王慧娟,王晓辰.内部人身份感知对员工创新行为的影响---创新自我效能感和遵从权威的作用[J].心理科学,2015,38(4):954-959.
[34]YEH S S,HUAN T C.Assessing the impact of work environment factors on employee creative performance of fine-dining restaurants[J].Tourism Management,2017,58:119-131.
[35]邓玉林,王杰.上级发展性反馈、创新效能感与员工创新行为:差错管理氛围的调节作用[J].领导科学,2018(17):23-26.
[36]张振刚,李云健,李娟娟.心理资本、创新氛围感知与创新行为关系研究[J].中国科技论坛,2015(2):119-124.
[37]韩翼,廖建桥,龙立荣.雇员工作绩效结构模型构建与实证研究[J].管理科学学报,2007,10(5):62-77.
[38]张旭,张婕,樊耘.基于认知评价角度的奖励与创新绩效关系研究---情感状态与认知资源的调节作用[J].南开管理评论,2017,20(5):144-154.
[39]TO M L,FISHER C D,ASHKANASY N M.Unleashing angst:negative mood,learning goal orientation,psychological empowerment and creative behaviour[J].Human Relations,2015,68(10):1601-1622.
[40]ST-LOUIS A C,VALLERAND R J.A successful creative process:the role of passion and emotions[J].Creativity Research Journal,2015,27(2):175-187.
[41]HU B,ZHAO Y.Creative self-efficacy mediates the relationship between knowledge sharing and employee innovation[J].Social Behavior and Personality:an International Journal,2016,44(5):815-826.