“满意度”与可持续发展评价研究进展
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摘要
可持续发展是全人类共同追求并且不断探索完善的一种社会经济发展模式。各国研究机构和学者针对如何评价城市与区域可持续发展水平,提出了大量的分析方法、评价指标和研究框架。分析了"满意度"在城市与区域可持续发展评价中应用的发展历程、存在问题和研究展望。研究认为,在生态文明建设背景下,城市与区域可持续发展评价需从可持续发展的核心内涵出发,结合主观与客观的方法对指标体系进行判定,在充分利用客观信息提高城市可持续发展能力的同时,考虑居民对于城市可持续发展的要求与"满意度",提出建立与之相适应的指标动态监测体系,构建适应生态文明体制的可持续发展模式。
Sustainable development is a social and economic development mode pursued by all mankind and has been constantly explored and perfected. In view of how to evaluate the level of urban and regional sustainable development, numerous analytical methods, evaluation indicators, and research model have been put forward by various institutions and scholars around the world. This study analyzes development processes, problems, and research prospects of the satisfaction degree as well as urban and regional sustainable development evaluation. Against the ecological civilization background, the urban sustainable development evaluation needs to be judged by the core connotation of sustainable development, and subjective and objective methods should be used to assess the indicator system. While making full use of objective information to improve the capacity for sustainable urban development, we should consider the residents′ demand and satisfaction degree for the urban sustainable development, putting forward the demand to establish an appropriate system for monitoring dynamic indicator, thus building an urban sustainable development mechanism adapted to the ecological civilization.
Sustainable development is a social and economic development mode pursued by all mankind and has been constantly explored and perfected. In view of how to evaluate the level of urban and regional sustainable development, numerous analytical methods, evaluation indicators, and research model have been put forward by various institutions and scholars around the world. This study analyzes development processes, problems, and research prospects of the satisfaction degree as well as urban and regional sustainable development evaluation. Against the ecological civilization background, the urban sustainable development evaluation needs to be judged by the core connotation of sustainable development, and subjective and objective methods should be used to assess the indicator system. While making full use of objective information to improve the capacity for sustainable urban development, we should consider the residents′ demand and satisfaction degree for the urban sustainable development, putting forward the demand to establish an appropriate system for monitoring dynamic indicator, thus building an urban sustainable development mechanism adapted to the ecological civilization.
引文
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[17] 蔡立辉.西方国家政府绩效评估的理念及其启示.清华大学学报:哲学社会科学版,2003,18(1):76- 84.
[18] 李宁宁,张春光.社会满意度及其结构要素.江苏社会科学,2001,(4):143- 148.
[19] 陈志霞.社会满意度的概念、层次与结构.华中科技大学学报:社会科学版,2004,18(2):87- 89.
[20] 王春枝,吴静.城镇居民生活满意度模型与实证研究.统计与信息论坛,2008,23(3):71- 76.
[21] 郑春东,马珂,苏敬瑞.基于居民满意度的生态宜居城市评价.统计与决策,2014,(5):64- 66.
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[24] 刘渝琳.我国可持续发展指标体系的设计和评价方法探索.生态经济,1999,(6):17- 20.
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[26] 刘岚芳.基于民众满意度的社会发展评价研究.北京:首都经济贸易大学,2006.
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[29] 湛东升,孟斌,张文忠.北京市居民居住满意度感知与行为意向研究.地理研究,2014,33(2):336- 348.
[30] 韩璐,李悦,陈双.基于模糊综合评价的武汉市居民住宅满意度研究.山西建筑,2014,40(5):16- 18.
[31] 陈轶,刘涛,朱锐,陈文宇,程婷婷,蔡跃.基于模糊评价法的农民集中居住区居民满意度研究——以南京市浦口区为例.地域研究与开发,2015,34(6):58- 62.
[32] Van Ryzin G G,Muzzio D,Immerwahr S,Gulick L,Martinez E.Drivers and consequences of citizen satisfaction:an application of the American customer satisfaction index model to New York City.Public Administration Review,2004,64(3):331- 341.
[33] 尤建新,陈强.以公众满意为导向的城市管理模式研究.公共管理学报,2004,1(2):51- 57,85- 85.
[34] 俞兵,严红萍.人居环境质量满意度评价指标体系初探.山西建筑,2006,32(3):16- 17.
[35] 王洪宇.城市管理公众满意度指数模型构建及实证研究.湘潭:湘潭大学,2008.
[36] 应瑛,寿涌毅,吴晓波.城市管理公众满意度指数模型实证分析.城市发展研究,2009,16(1):102- 108,119- 119.
[37] 张瑜.城市管理信息化公众满意度指数模型构建及实证研究.湘潭:湘潭大学,2011.
[38] 冯亚平.城市规模、公共服务满意度与居民主观幸福感——以武汉城市圈为例.中国人口·资源与环境,2015,25(S1):358- 362.
[39] 党云晓,余建辉,张文忠,李业锦,谌丽,湛东升.环渤海地区城市居住环境满意度评价及影响因素分析.地理科学进展,2016,35(2):184- 194.
[40] 赵景柱.人口与社会—经济—自然复合生态系统的特续发展——伊春市人口的系统分析与调控对策.生态学报,1992,12(1):77- 83.
[41] 滕海文,霍达,王志忠.城市可持续发展的多准则模糊神经评价模型研究.基建优化,2002,23(4):28- 30.
[42] 虞晓芬,吴集.居民住房消费满意度评价体系设计与实证研究.技术经济与管理研究,2003,(1):34- 36.
[43] 苏敬瑞.基于居民满意度的生态宜居城市评价研究.天津:天津大学,2012.
[44] 杜宏武.影响小区居住环境质量居民满意度因素——以珠江三角洲地区若干小区为例.城市规划汇刊,2002,(5):48- 54.
[45] Chen Y,Lü B,Chen R S.Evaluating the life satisfaction of peasants in concentrated residential areas of Nanjing,China:a fuzzy approach.Habitat International,2016,53:556- 568.
[46] Luo W B,Timothy D J.An assessment of farmers′ satisfaction with land consolidation performance in China.Land Use Policy,2017,61:501- 510.
[47] 王菲,迟沫涵,岳凤莲,林松柏,孙涛.社区卫生服务居民满意度评价指标体系的构建研究.中国全科医学,2014,17(1):16- 18.
[48] 潘存德.可持续发展研究概述.北京林业大学学报,1994,(16)(S1):42- 78.
[2] 杨振山,丁悦,李娟.城市可持续发展研究的国际动态评述.经济地理,2016,36(7):9- 18.
[3] 李锋,刘旭升,胡聃,王如松.城市可持续发展评价方法及其应用.生态学报,2007,27(11):4793- 4802.
[4] 赵景柱.持续发展的理论分析.生态经济,1991,(2):12- 15.
[5] 赵景柱.我国可持续发展战略的宏观对策分析.科技导报,1998,(12):51- 54.
[6] 赵景柱.关于生态文明建设与评价的理论思考.生态学报,2013,33(15):4552- 4555.
[7] 曹斌,林剑艺,崔胜辉.可持续发展评价指标体系研究综述.环境科学与技术,2010,33(3):99- 105,122- 122.
[8] 赵景柱.自然资源利用与持续发展研究.北京:中国科学院研究生院,1991.
[9] 陈浮.城市人居环境与满意度评价研究.城市规划,2000,(7):25- 27,53- 53.
[10] Bardo J W,Dokmeci V.Modernization,traditionalism,and the changing structure of community satisfaction in two sub-communities in Istanbul,Turkey:a procrustean analysis.Genetic,Social and General Psychology Monographs,1992,118(3):273- 292.
[11] Martínez L,Short J,Ortíz M.Citizen satisfaction with public goods and government services in the global urban south:a case study of Cali,Colombia.Habitat International,2015,49:84- 91.
[12] Vykoukalová Z,Pavl.Satisfaction with the quality of life in Brno:a perception survey.Kontakt,2016,18(3):e203-e209.
[13] Wang F L,Wang D G.Geography of urban life satisfaction:an empirical study of Beijing.Travel Behaviour and Society,2016,5:14- 22.
[14] Portero F C,Alarcón D,Padura á B.Dwelling conditions and life satisfaction of older people through residential satisfaction.Journal of Environmental Psychology,2017,49:1- 7.
[15] Yung E H K,Ho W K O,Chan E H W.Elderly satisfaction with planning and design of public parks in high density old districts:an ordered logit model.Landscape and Urban Planning,2017,165:39- 53.
[13] Wang F L,Wang D G.Geography of urban life satisfaction:an empirical study of Beijing.Travel Behaviour and Society,2016,5:14- 22.
[16] 尤建新,陈强.改善城市公共管理应以提高公众满意度为导向//中国质协2001年学术年会暨第二届中美质量管理交流研讨会论文集.北京:中国质量管理协会,2001.
[17] 蔡立辉.西方国家政府绩效评估的理念及其启示.清华大学学报:哲学社会科学版,2003,18(1):76- 84.
[18] 李宁宁,张春光.社会满意度及其结构要素.江苏社会科学,2001,(4):143- 148.
[19] 陈志霞.社会满意度的概念、层次与结构.华中科技大学学报:社会科学版,2004,18(2):87- 89.
[20] 王春枝,吴静.城镇居民生活满意度模型与实证研究.统计与信息论坛,2008,23(3):71- 76.
[21] 郑春东,马珂,苏敬瑞.基于居民满意度的生态宜居城市评价.统计与决策,2014,(5):64- 66.
[22] 海热提·涂尔逊,王华东,王立红,彭应登.城市可持续发展的综合评价.中国人口·资源与环境,1997,7(2):46- 50.
[23] 王大生.环境与发展的研究现状及内涵.中国人口·资源与环境,1993,(1):1- 4.
[24] 刘渝琳.我国可持续发展指标体系的设计和评价方法探索.生态经济,1999,(6):17- 20.
[25] 杜慧滨,顾培亮,吴孟铎.基于满意度评价的城市可持续发展实证研究.西南交通大学学报:社会科学版,2005,6(2):28- 31.
[26] 刘岚芳.基于民众满意度的社会发展评价研究.北京:首都经济贸易大学,2006.
[27] 陈浮.市场经济条件下房地产企业经营决策实证研究.南京:南京大学,1998.
[28] 宋冰.城市人居环境可持续发展水平满意度测评研究.重庆:重庆大学,2008.
[29] 湛东升,孟斌,张文忠.北京市居民居住满意度感知与行为意向研究.地理研究,2014,33(2):336- 348.
[30] 韩璐,李悦,陈双.基于模糊综合评价的武汉市居民住宅满意度研究.山西建筑,2014,40(5):16- 18.
[31] 陈轶,刘涛,朱锐,陈文宇,程婷婷,蔡跃.基于模糊评价法的农民集中居住区居民满意度研究——以南京市浦口区为例.地域研究与开发,2015,34(6):58- 62.
[32] Van Ryzin G G,Muzzio D,Immerwahr S,Gulick L,Martinez E.Drivers and consequences of citizen satisfaction:an application of the American customer satisfaction index model to New York City.Public Administration Review,2004,64(3):331- 341.
[33] 尤建新,陈强.以公众满意为导向的城市管理模式研究.公共管理学报,2004,1(2):51- 57,85- 85.
[34] 俞兵,严红萍.人居环境质量满意度评价指标体系初探.山西建筑,2006,32(3):16- 17.
[35] 王洪宇.城市管理公众满意度指数模型构建及实证研究.湘潭:湘潭大学,2008.
[36] 应瑛,寿涌毅,吴晓波.城市管理公众满意度指数模型实证分析.城市发展研究,2009,16(1):102- 108,119- 119.
[37] 张瑜.城市管理信息化公众满意度指数模型构建及实证研究.湘潭:湘潭大学,2011.
[38] 冯亚平.城市规模、公共服务满意度与居民主观幸福感——以武汉城市圈为例.中国人口·资源与环境,2015,25(S1):358- 362.
[39] 党云晓,余建辉,张文忠,李业锦,谌丽,湛东升.环渤海地区城市居住环境满意度评价及影响因素分析.地理科学进展,2016,35(2):184- 194.
[40] 赵景柱.人口与社会—经济—自然复合生态系统的特续发展——伊春市人口的系统分析与调控对策.生态学报,1992,12(1):77- 83.
[41] 滕海文,霍达,王志忠.城市可持续发展的多准则模糊神经评价模型研究.基建优化,2002,23(4):28- 30.
[42] 虞晓芬,吴集.居民住房消费满意度评价体系设计与实证研究.技术经济与管理研究,2003,(1):34- 36.
[43] 苏敬瑞.基于居民满意度的生态宜居城市评价研究.天津:天津大学,2012.
[44] 杜宏武.影响小区居住环境质量居民满意度因素——以珠江三角洲地区若干小区为例.城市规划汇刊,2002,(5):48- 54.
[45] Chen Y,Lü B,Chen R S.Evaluating the life satisfaction of peasants in concentrated residential areas of Nanjing,China:a fuzzy approach.Habitat International,2016,53:556- 568.
[46] Luo W B,Timothy D J.An assessment of farmers′ satisfaction with land consolidation performance in China.Land Use Policy,2017,61:501- 510.
[47] 王菲,迟沫涵,岳凤莲,林松柏,孙涛.社区卫生服务居民满意度评价指标体系的构建研究.中国全科医学,2014,17(1):16- 18.
[48] 潘存德.可持续发展研究概述.北京林业大学学报,1994,(16)(S1):42- 78.