微博(Microblog)营销研究
详细信息    本馆镜像全文|  推荐本文 |  |   获取CNKI官网全文
摘要
当前网络中最流行、最普及的应用非微博莫属了,微博由社交网络SNS衍生而来,是一种自主性更强、使用更便捷、影响力和渗透力更强的微型SNS。微博的发展时间不长,但是由于其独特的特质迅速集聚了巨大的人气,成为当下社会最流行、最时尚的社交网络。同时,微博已经不仅仅是一个交流信息和沟通情感的互动工具和网络平台,由于其持续高涨的人气效应使得越来越多的企业、商家和组织利用微博来进行网络营销,微博营销正逐渐成为企业青睐的营销新模式。
     本文以韩国twitter为研究对象,在回顾了世界各国、特别是韩国的微博发展历程的基础上,考察微博的概念、传播特性和扩散影响因素等特质;同时,根据韩国权威调研机构互联网络振兴院(KISA)的相关调研报告,分析微博背后的潜在客户群和消费群,以此作为具体的微博营销案例研究的重要基础和依据。
     在韩国,Twitter的应用时间不长,但是其发展速度和影响力十分惊人,利用Twitter进行营销的商家和企业也不乏成功者,本文将选取韩国国内成功利用微博进行营销的几个案例重点展开个案的研究和分析,通过具体的实例深入地探究微博营销的有效性、盈利模式、存在的问题、发展瓶颈和未来出路。
     最后结合营销学经典理论和案例研究分析的结果对微博营销的缺点和发展制约因素进行分析和论述,深入思考微博营销发展的未来,针对其发展的制约因素思考并提出改进措施和对策。
At present, Microblog is the most popular and prevalent information exchange platform and it derived from Social Networking Services (SNS). Microblog is a kind of Micro-SNS which gives us more autonomy, more convenience, more influence compared with traditional blog. The development of Microblog is not long, however, for its special merits; it has attracted a lot of people and became the most popular, the most fashionable tool to build one's social network. At the same time, Microblog is not only a interactive network platform for exchanging information, communication, because of its continue rising influence, more and more enterprises and businesses and organizations use Micro blog to network marketing. Microblog marketing is becoming a new model of marketing which gains the fancy enterprises.
     The research object of this article is the Twitter of South Korea. With the review of the world development of Microblog, especially the development in South Korea, this article exa mined the concept of Microblog, its spreading characteristics and the factors that influence its spreading. Based on the relevant study reports supplied by south korean authoritative resear ch agencies, the KISA, analysis the potential customers and consumers, and use the results g ot from the analysis as the important reference and foundation to do case study of marketing.
     In Korea, the use of twitter is not long, but its development and influence is very remark able. A lot of companies and enterprises gained success by using twitter to marketing. This art icle will select several important cases in which the user gained great success in using Microb log marketing to study and analysis, in order to find out the effectiveness,the pattern of profit gaining, the problem, the bottleneck and the future of Microblog Marketing.
     At last, this article integrated the classical theory of marketing with the research result, analysis the advantage and disadvantage of Microblog Marketing and the factors that constrain the development of Microblog Marketing. (And pond the future of Microblog Marketing).In order to conquer the "constraining factors", proposed the improvement measures and countermeasures.
引文
1游程.关系链驱动:微博营销的根本[J].广告人,2010:158.
    2王丽兵.6月份Twitter全球用户近9300万,同比增109%[J].腾讯科技,2010.08
    3王丽兵.6月份Twitter全球用户近9300万,同比增109%[J].腾讯科技,2010.08
    4日本Twitter用户近一年猛增23倍[J]. cnbetacom,2010-03-15
    5崔岸雍.传统媒体微博融合现状与发展趋势研究[J].人民网-传媒频道,2010-12-24
    6贸云峰.微博的兴起与科技时代的媒介创新[J].中国传媒科技,2009.12
    7 Choi in cheol. Native SNS, Twitter·Facebook surpassed[J]. seoul economic,2011-03-30
    8 Twitter成韩国9月洪灾主要广播渠道[OL],2010.11 http://www. dyhtml. com/news/news_view_1233. html
    Lee gyun seong.在公司内的Twitter,能否改变对企业品及文化[J]. inews24,2010.08
    10LG子公司使用Twitter建立内部通讯网络[J]. cnbetacom,2010-08-18
    11汤雪梅.微内容对互联网的价值重构[J].国际新闻界,2006,(10):55-58.
    12郑雅真.新浪微博的发展研究[D].北京交通大学专业硕士学位论文,2010:10.
    13刘丽芳.微博客的传播特征与传播效果研究[D].浙江大学传播与国际文化学院.硕士学位论文,2010:18.
    14郑雅真.新浪微博的发展研究[D].北京交通大学专业硕士学位论文,2010:10.
    15 DCCI互联网数据中心.2010年上半年中国微博用户市场现状与发展趋向,2010-11-09
    16肯尼思·E·克洛,唐纳德·巴克《广告、促销与整合营销传播》[M].冷元红,译.北京清华大学出版社,2008:324.
    17百度百科“整合营销”词条解释http://baike. baidu. com/view/29126.htm
    18姜旭平.网络整合营销传播[M].北京:清华大学出版社,2007:419-420
    19百度百科“精准营销”词条解释http://baike. baidu. com/view/5695. htm
    20 John Quelch.营销管理[M].北京:中国人民大学出版社,2006:106.
    21百度百科“活动营销”词条解释http://baike. baidu. com/view/1284185.htm
    22谭小芳.活动营销的意义与技巧[OL].谭小芳个人网站,2010-05-05
    23 Lee eui hun. SNS to capitalize on the important points for market ing[J]. Marketing leadership,2010,(7):24.
    4 Choe young gyun.Actual and strategies of social media marketing tool-Sma rtphone and Twitter[J]. Marketing,2010(8):37
    Choe young gyun.Actual and strategies of social media marketing tool-Sma rtphone and Twitter[J]. Marketing,2010(8):37
    26史光启.微博营销的十大技巧[OL]销售与市场-梅花网,2011-03-23.
    Lim mi jeong. Social Media Age Brand Management Case Study[D].Hong-ik university,2010:38.
    28 Choe young gyun.Actual and strategies of social media marketing tool-Sma rtphone and Twitter[J]. Marketing,2010(8):37
    29 Paul Gillin. Secrets of Social Media Marketing[M]. mentor,2010:24
    30曾志生,陈桂玲.精准营销[M].北京:中国纺织出版社,2007:23.
    [1]姜旭平.网络整合营销传播[M].北京:清华大学出版社,2007:419-420
    [2]John Quelch.营销管理[M].北京:中国人民大学出版社,2006:106.
    [3]曾志生,陈桂玲.精准营销[M].北京:中国纺织出版社,2007:23.
    [4]肯尼思·E·克洛,唐纳德·巴克.广告、促销与整合营销传播[M].冷元红,译.北京清华大学出版社,2008:324.
    [5][美]菲利普·科特勒,凯文·莱恩·凯勒.营销管理[M].上海:上海人民出版社,2006.
    [6]刘晖.Twitter:微博客时代的到来[J].传媒,2009(10):56-58.
    [7]游程.微博营销的根本[J].广告人,2010:158.
    [8]贾云峰.微博的兴起与科技时代的媒介创新[J].中国传媒科技,2009,(12):16-17.
    [9]汤雪梅.微内容对互联网的价值重构[J].国际新闻界,2006,(10):55-58.
    [10]瞿旭晟,张忐安.Web2.0:从Faeebook到Twitter[J].新闻前哨,2009-01.
    [11]孙卫华,张庆永.微博传播形态解析[J].传媒观察,2008,(10):51-52.
    [12]刘东明.神奇"Twitter"——社会化媒体营销新战场[J].成功营销,2009-01.
    [13]邱霞.微博的营销价值探索[J].商品与质量·理论研究,2010,(6):13
    [14]郑娜.微博营销:我们如何围好这条“围脖”?[J].中国商界,2010,(2)
    [15]王丽兵.6月份Twitter全球用户近9300万,同比增109%[OL].腾讯科技,2010-08.
    [16]史光启.微博营销的十大技巧[OL].梅花网-销售与市场,2011-03-23.
    [17]崔岸雍.传统媒体微博融合现状与发展趋势研究[OL].人民网-传媒频道,2010-12-24.
    [18]谭小芳.活动营销的意义与技巧[EB].谭小芳个人网站,2010-05-05.
    [19]2010年上半年中国微博用户市场现状与发展趋向[R].DCCI互联网数据中心,2010:
    [20]管华骥.微博客的新闻应用研究[D].中国科学技术大学,2010:
    [21]刘丽芳.微博客的传播特征与传播效果研究[D].浙江:浙江大学传播与国际文化学院,2010:
    [22]郑雅真.新浪微博的发展研究[D].北京:北京交通大学,2010:
    [23]吴敏.基于微博的媒体营销研究——以新浪微博为例[D].暨南:暨南大学,2010:
    [1]Park seong yong. SNS统治者,能够统治全世界[J].Jaeil计划,2009(10).
    [2]Cha lyuk.Twitter,利用SNS宣传案例和启发点[J].Hana financial group, 2009(10).
    [3]Kim dong jin.21世纪沟通的代名词SNS[J]. Jaeil计划,2009(10).
    [4]Choe young gyun. Actual and strategies of social media marketing tool-Sma rtphone and Twitter[J]. Marketing,2010(8):37
    [5]Park jeong nam. START Me2day and Twitter[M].Acon publication,2010
    [6]Lee seong kyu. Twitter of opening the other world, Magic of 140 word [M]. Chekbosae publication,2009
    [7]Lim mi jeong. Social Media Age Brand Management Case Study[D]. Hong-ik university,2010:38.
    [8]Lee eui hun. SNS to capitalize on the important points for marketing[J]. Marketing leadership,2010,(7):24.
    [9]Jeong Jin Hyuk. Marketing strategy of a smart age must be using blog and twitter[M]. Youngjin. com出版社,2010.
    [10]Kim Tae Wook% Lee Young Gyun正好通的社会营销7个规律[M]. Dawoo出版社,2011.
    [11]Jeong guang hyun漫无目的地跟随Twitter(管理人脉、利用智能手机及企业宣传)M.Gilbeot出版社,2010.
    [12]Shin Ho Cheol. Twitter Business(Marketing strategy of Social network age) [M]. Arakne出版社,2010.
    [13]KISA. Internet issues planning_final report[R]韩国互联网络中心振兴院,2010-12.
    [14]KISA. Microblog使用事态调查(Survey on micro-blogging) [R].韩国互联网络中心振兴院,2010-10.
    [15]Hwang Hye Jeong. Twitter,能否用作企业与客户沟通的渠道[J]. LG Business In sight,2009(7):40-46.
    [16]An Jae Min. U.S.and Korea utilization of Twitter[R]首尔KISDI,2009:
    [17]The service strategy of the changes in SNS[R]首尔:三星经济研究所,2008:
    [18]Lee Jung Dae. Social media marketing[R].首尔:KT经济经营研究所,2009:
    [19]Ryu Han Seok. Twitter wave and the evolution of social media[R].首尔:KT经济经营研究所,2009:
    [20]About Twitter[OL]. http://jslee402. blog. me/10100870210
    [21]Twitter marketing [OL]. http://blog. naver. com/withmkt?Redirect=Log&logNo=20121379006
    [22]在facebook上没有的Twitter的优势[OL]. http://blog. naver. com/uyongkim?Redirect=Log&logNo=70103668947
    [23]Twitter marketing case[OL]. http://minis100. blog. me/130103385537, http://blog. naver. com/ccrs2009?Redirect=Log&logNo=80117532031
    [24]Paul Gillin. Secrets of Social Media Marketing[M]. mentor,2010:24