PDCA闭环管理在医院物价管理中的应用探讨
|
摘要
PDCA闭环管理应遵循全面的质量管理科学计划,已被广泛应用于全面质量管理的实施。在国家深度改革医疗保险制度的背景下,医疗收费问题受到越来越多的重视。我院顺应这一需求,成立了医保物价科,负责物价的管理,保证快捷地反映医院的价格需求,及时准确地反馈给科室,并落实国家物价政策,严格管理医院的医疗收费行为。PDCA闭环管理,即Plan-Do-Check-Action的首字母,指确立目标计划,并按计划进行实施,同时严格检查实施的情况,并对检查过程中发现的问题进行及时的处理。本文通过对PDCA闭环理论在医院价格管理中应用的分析发现,其有利于加强监督医疗收费行为,提升医院物价管理质量,效果良好。
PDCA(Plan-Do-Check-Action), an iterative four-step management method, has been widely applied in application of total quality management. In the context of the deepening reform of the national medical insurance system, the issue of medical charges has been paid more and more attention. Conforming to this demand, our hospital set up a medical insurance price department, which is responsible for price management, to ensure rapid response to the hospital's price needs, provide accurate feedbacks to the department timely, implement national price policy, and manage hospital's medical charges strictly. PDCA closed-loop management, that is, the first letter of Plan-Do-Check-Action, refers to the establishment of the target plan, implement according to the plan, check the implementation status strictly, and check the problems found in the process of timely processing. This paper analyzes the application of PDCA closedloop theory in hospital price management, which is helpful to strengthen the supervision of medical charges and improve the quality of hospital price management.
PDCA(Plan-Do-Check-Action), an iterative four-step management method, has been widely applied in application of total quality management. In the context of the deepening reform of the national medical insurance system, the issue of medical charges has been paid more and more attention. Conforming to this demand, our hospital set up a medical insurance price department, which is responsible for price management, to ensure rapid response to the hospital's price needs, provide accurate feedbacks to the department timely, implement national price policy, and manage hospital's medical charges strictly. PDCA closed-loop management, that is, the first letter of Plan-Do-Check-Action, refers to the establishment of the target plan, implement according to the plan, check the implementation status strictly, and check the problems found in the process of timely processing. This paper analyzes the application of PDCA closedloop theory in hospital price management, which is helpful to strengthen the supervision of medical charges and improve the quality of hospital price management.
引文
[1]伍晓刚.PDCA理念在军队小医院医疗质量管理中的应用探讨[J].中国当代医药,2014,21(25):153-155.
[2]詹峰.PDCA管理循环在医院药事管理中的应用探讨[J].中国卫生标准管理,2016,7(9):24-25.
[3]Vogel P,Vassilev G,Kruse B,et al.Morbidity and mortality conference as part of PDCA cycle to decrease anastomotic failure in colorectal surgery[J].Langenbeck's Archives of Surgery,2011,396(7):1009-1015.
[4]韩蓉,吴俊.基于PDCA闭环管理的医院无线网络的构建[J].中国医疗设备,2015,30(12):152-154.
[5]张宁宁.新医改下PDCA循环理论在公立医院医患关系管理中的运用[J].大家健康(下旬版),2017,11(1):292.
[6]云辉.PDCA循环在门诊医疗质量管理中的应用[J].解放军医院管理杂志,2016,23(1):11-12.
[7]丁悦敏.PDCA管理循环在医院招聘工作中的应用[J].继续医学教育,2015,29(6):61-62.
[8]张艳军.PDCA循环在医院科技档案管理中的应用[J].河北医学,2012,18(4):564-565.
[9]李晓盟.PDCA在医院药事管理中的应用探讨[J].中国卫生产业,2015,12(2):43-44.
[10]Gon?alves P,Kawagoe J,Cardoso M,et al.PDCA cycle reports:a quality tool to improve physician hand hygiene compliance[J].Antimicrobial Resistance and Infection Control,2015,4(S1):280.
[2]詹峰.PDCA管理循环在医院药事管理中的应用探讨[J].中国卫生标准管理,2016,7(9):24-25.
[3]Vogel P,Vassilev G,Kruse B,et al.Morbidity and mortality conference as part of PDCA cycle to decrease anastomotic failure in colorectal surgery[J].Langenbeck's Archives of Surgery,2011,396(7):1009-1015.
[4]韩蓉,吴俊.基于PDCA闭环管理的医院无线网络的构建[J].中国医疗设备,2015,30(12):152-154.
[5]张宁宁.新医改下PDCA循环理论在公立医院医患关系管理中的运用[J].大家健康(下旬版),2017,11(1):292.
[6]云辉.PDCA循环在门诊医疗质量管理中的应用[J].解放军医院管理杂志,2016,23(1):11-12.
[7]丁悦敏.PDCA管理循环在医院招聘工作中的应用[J].继续医学教育,2015,29(6):61-62.
[8]张艳军.PDCA循环在医院科技档案管理中的应用[J].河北医学,2012,18(4):564-565.
[9]李晓盟.PDCA在医院药事管理中的应用探讨[J].中国卫生产业,2015,12(2):43-44.
[10]Gon?alves P,Kawagoe J,Cardoso M,et al.PDCA cycle reports:a quality tool to improve physician hand hygiene compliance[J].Antimicrobial Resistance and Infection Control,2015,4(S1):280.