跨组织管控、战略信息共享与企业创新
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摘要
跨组织管控机制具有内在的信息处理属性,但既有研究极少探索跨组织管控机制对组织间战略信息共享和企业创新的影响及内在机制。文章基于管理控制理论,利用205份中国制造业企业与其供应商关系的调查数据对上述问题进行实证研究。结果表明,跨组织结果控制、行为控制和信任控制均能促进组织间战略信息共享,其中结果控制与信任控制之间存在替代关系,行为控制与信任控制之间则存在互补关系。跨组织管控机制会通过组织间战略信息共享的中介传导作用影响企业创新,并且组织间战略信息共享对行为控制与企业创新的中介作用更加显著。
The inter-organizational control mechanisms have inherent information processing attributes,but existing research rarely explores the impact and internal mechanisms of inter-organizational control mechanisms over strategic information sharing and enterprise innovation among organizations. Based on the management control theory,this paper makes an empirical study on the above issues by using 205 survey data of Chinese manufacturing enterprises and their supplier relationships. The results show that outcome control,behavior control and trust control can promote the sharing of strategic information among organizations. Outcome control and trust control have significant substitution effects on strategic information sharing,while behavior control and trust control have significant complementary effects on strategic information sharing. The inter-organizational control mechanisms will promote enterprise innovation by influencing the strategic information sharing,and the mediating role of strategic information sharing between organizations in behavior control and enterprise innovation is even more pronounced.
The inter-organizational control mechanisms have inherent information processing attributes,but existing research rarely explores the impact and internal mechanisms of inter-organizational control mechanisms over strategic information sharing and enterprise innovation among organizations. Based on the management control theory,this paper makes an empirical study on the above issues by using 205 survey data of Chinese manufacturing enterprises and their supplier relationships. The results show that outcome control,behavior control and trust control can promote the sharing of strategic information among organizations. Outcome control and trust control have significant substitution effects on strategic information sharing,while behavior control and trust control have significant complementary effects on strategic information sharing. The inter-organizational control mechanisms will promote enterprise innovation by influencing the strategic information sharing,and the mediating role of strategic information sharing between organizations in behavior control and enterprise innovation is even more pronounced.
引文
[1]耿紫珍,刘新梅,杨晨辉.战略导向、外部知识获取对组织创造力的影响[J].南开管理评论,2012,15(4):15-27.
[2]李文亮,赵息.外部学习、环境不确定性与突破性创新的关系研究[J].研究与发展管理,2016,28(2):92-101.
[3]袁磊.“内向型”开放创新过程中外部资源的获取和开发机制研究——基于组织分权和知识共享的视角[J].研究与发展管理,2017,29(3):64-75.
[4]HABIB M. Management control systems,cooperation and performance in strategic supply relationships:A survey in the mines[J]. Management Accounting Research,2006,17:315–339.
[5]常志平,蒋馥.供应链中信息共享的层级及其影响因素分析[J].工业工程与管理,2003(2):22-24.
[6]FRAZIER G L,MALTZ E,ANTIA K D,et al.Distributor Sharing of Strategic Information with Suppliers[J]. Journal of Marketing,2009,73(4):31-43.
[7]叶飞,薛运普.供应链伙伴间信息共享对运营绩效的间接作用机理研究——以关系资本为中间变量[J].中国管理科学,2011,19(6):112-125.
[8]叶飞,薛运普.关系承诺对信息共享与运营绩效的影响研究[J].管理科学,2012,25(5):41-51.
[9]叶飞,徐学军.供应链伙伴特性、伙伴关系与信息共享的关系研究[J].管理科学学报,2009,12(4):115-128.
[10]叶飞,吕晖,吴佳.信息系统协同、信息共享对运营绩效的作用机理[J].工业工程与管理,2011,16(5):9-15,47.
[11]叶飞,张婕,吕晖.供应商机会主义行为对信息共享与运营绩效的影响[J].管理科学,2012,25(2):51-60.
[12]TURNER K L,MAKHIJA M V. The Role of Organizational Controls in Management Knowledge[J]. Academy of Management Review,2006,31(1):197-217.
[13]CROSNO J L,BROWN J R. A meta-analytic review of the effects of organizational control in marketing exchange relationships[J]. Journal of the Academy of Marketing Science,2015,43(3):297–314.
[14]DAS T K,TENG B S.Trust,Control,and Risk in Strategic Alliances:An Integrated Framework[J]. Organization Studies,2001,22(2):251-283.
[15]LUO Y,LIU Y,ZHANG L,et al.A Taxonomy of Control Mechanisms and Effects on Channel Cooperation in China[J]. Journal of the Academy of Marketing Science,2011,39(2):307-326.
[16]LI Y,XIE E,TEO H H,PENG M W. Formal Control and Social Control in Domestic and International Buyer–supplier Relationships[J]. Journal of Operations Management,2010,28(4):333-344.
[17]STOUTHUYSEN K,SLABBINCK H,ROODHOOFT F.Controls,Service Type and Perceived Supplier Performance in Interfirm Service Exchanges[J]. Journal of Operations Management,2012,30(5):423-435.
[18]DYER J H,SINGH H. The relational view:cooperative strategy and sources of inter-organizational competitive advantage[J]. The Academy of Management Review,1998,23(4):660-679.
[19]DAS T K,TENG B S. Between trust and control:developing confidence in partner cooperation in alliances[J].Academy of Management Review,1998,23(3):491-512.
[20]谢恩,孙瑾,林立韵.基于联盟过程的战略联盟控制方式互动关系分析[J].科学学与科学技术管理,2009,30(9):103-108.
[21]FRYXELL G. After the ink dries:The interaction of trust and control in US based international joint ventures[J].Journal of Management Studies,2002,39(6):865-886.
[22]ZHANG Q,ZHOU K Z. Governing Interfirm Knowledge Transfer in the Chinese Market:The Interplay of Formal and Informal Mechanisms[J]. Industrial Marketing Management,2013,42(5):783-791.
[23]JOHN A WAGNER III. Studies of individualism-collectivism:Effects on cooperation in groups[J]. Academy of Management Journal,1995,38(1):152-172.
[24]LI S H,LIN B S. Accessing information sharing and information quality in supply chain management[J]. Decision Support Systems,2006,42(3):1641-1656.
[25]HEIDE J B,JOHN G. Do norms matter in marketing relationship[J]. Journal of marketing,1992,56(2):32-56.
[26]INKPEN A. A note on the dynamics of learning alliances:competition,cooperation and relative scope strategic[J].Management Journal,2000,21(7):775-779.
[27]DYER J,CHU W. The role of trustworthiness in reducing transaction costs and improving performance:Empirical evidence from the United States,Japan,and Korea[J]. Organization Science,2003,14(1):57–68.
[28]DAS T K,TENG B S. Resource and risk management in the strategic alliance making process[J]. Journal of Management,1998,24(1):21-42.
[29]张志勇,刘益,卢兵.战略联盟控制方式对知识转移效果的影响研究[J].科学学与科学技术管理,2007(11):96-99.
[30]GRABNER I,MOERS F. Management control as a system or a package? Conceptual and empirical issues[J]. Accounting Organizations&Society,2013,38(6/7):407-419.
[31]刁丽琳,朱桂龙.产学研联盟契约和信任对知识转移的影响研究[J].科学学研究,2015,33(5):723-733.
[32]毕静煜,谢恩,梁杰.联盟控制机制与知识获取:伙伴选择的调节作用[J].科技进步与对策,2018,35(3):123-131.
[33]高展军,王龙伟,陈锋.市场导向与联盟控制对知识获取的影响研究[J].科学学与科学技术管理,2012,33(1):69-76.
[34]黄劲松,郑小勇.是契约、信任还是信心促成了产学研合作?——两个产学研联盟案例的比较研究[J].科学学研究,2015,33(5):734-740,757.
[35]陈浩然,廖貅武,谢恩.不同控制方式互动关系及其对技术创新影响研究[J].科学学与科学技术管理,2007(5):57-61.
[36]李垣,陈浩然,赵文红.组织间学习、控制方式与自主创新关系研究——基于两种技术差异情景的比较分析[J].科学学研究,2008(1):199-204.
[37]江旭,李垣.联盟控制方式对伙伴知识获取的影响研究:来自我国医院间联盟的证据[J].管理评论,2011,23(9):128-136.
[38]EISENHARDT K M. Control:Organizational and Economic Approaches[J]. Management Science,1985,31(2):134-149.
[39]JOSHI A W. Continuous Supplier Performance Improvement:Effects of Collaborative Communication and Control[J]. Journal of Marketing,2009,73(1):133-150.
[40]KRISTOF S,HENDRIK S,FILIP R. Formal controls and alliance performance:The effects of alliance motivation and informal controls[J]. Management Accounting Research,2017,37:49–63.
[41]HEIDE J B,WATHNE K H,ROKKAN A I. Interfirm Monitoring,Social Contracts,and Relationship Outcomes[J].Journal of Marketing Research,2007,44(3):425-433.
[42]KIRSCH L J,SAMBAMURTHY V,DONG-GIL K,et al.Controlling information systems development projects:the view from the client[J]. Management Science,2002,48(4):484–498.
[43]MOORMAN A C,DESHP R,ZALTMAN G,et al. Factors affecting trust in market research relationships[J]. Journal of Marketing,1993,57(1):81-101.
[44]张军,许庆瑞.企业知识积累与创新能力演化间动态关系研究——基于系统动力学仿真方法[J].科学学与科学技术管理,2015,36(1):128-138.
[45]ROPER S,HEWITT-DUNDAS N. Knowledge Stocks,Knowledge Flows and Innovation:Evidence from Matched Patents and Innovation Panel Data[J]. Research Policy,2015,44(7):1327-1340.
[46]BECERRA M,LUNNAN R,HUEMER L. Trustworthiness,Risk,and the Transfer of Tacit and Explicit Knowledge between Alliance Partners[J]. Journal of Management Studies,2008,45(4):691-713
[47]LI J,SIKORA R,SHAW M J,et al. A strategic analysis of inter organizational information sharing[J]. Decision Support Systems,2006,42:251-266.
[48]CHOE J. Inter-organizational relationships and the flow of information through value chains[J]. Information&Management,2008,45:444-450.
[49]ETTLIE J E,BRIDGES W P,KEEFE R D. Organization strategy and structural differences for radical versus incremental innovation[J]. Management Science,1984,30(6):682-695.
[50]DEWAR R D,DUTTON J E. The adoption of Radical and Incremental innovations:An empirical analysis[J]. Management Science,1986,32(11):1422-1433.
[51]孙永风,李垣,廖貅武.基于不同战略导向的创新选择与控制方式研究[J].管理工程学报,2007(4):24-30.
[52]BARON R M,KENNY D A. The moderator-mediator variable distinction in social psychological research:conceptual,strategic,and statistical considerations[J]. Journal of personality and social psychology,1986,51(6):1173-1182.
[53]魏江,寿柯炎.企业内部知识基与创新网络的架构及作用机制[J].科学学研究,2015,33(11):1727-1739.
[54]李柏洲,高硕.互惠性、知识共享与企业合作型原始创新——战略柔性的调节作用[J].研究与发展管理,2017,29(3):76-86.
[55]CARSON S J. When to Give Up Control of Outsourced New Product Development[J]. Journal of Marketing,2007,71(1):49-66.
[56]王龙伟,李晓冬.联盟控制方式对企业突变创新影响的实证研究[J].科学学研究,2015,33(5):792-800.
[2]李文亮,赵息.外部学习、环境不确定性与突破性创新的关系研究[J].研究与发展管理,2016,28(2):92-101.
[3]袁磊.“内向型”开放创新过程中外部资源的获取和开发机制研究——基于组织分权和知识共享的视角[J].研究与发展管理,2017,29(3):64-75.
[4]HABIB M. Management control systems,cooperation and performance in strategic supply relationships:A survey in the mines[J]. Management Accounting Research,2006,17:315–339.
[5]常志平,蒋馥.供应链中信息共享的层级及其影响因素分析[J].工业工程与管理,2003(2):22-24.
[6]FRAZIER G L,MALTZ E,ANTIA K D,et al.Distributor Sharing of Strategic Information with Suppliers[J]. Journal of Marketing,2009,73(4):31-43.
[7]叶飞,薛运普.供应链伙伴间信息共享对运营绩效的间接作用机理研究——以关系资本为中间变量[J].中国管理科学,2011,19(6):112-125.
[8]叶飞,薛运普.关系承诺对信息共享与运营绩效的影响研究[J].管理科学,2012,25(5):41-51.
[9]叶飞,徐学军.供应链伙伴特性、伙伴关系与信息共享的关系研究[J].管理科学学报,2009,12(4):115-128.
[10]叶飞,吕晖,吴佳.信息系统协同、信息共享对运营绩效的作用机理[J].工业工程与管理,2011,16(5):9-15,47.
[11]叶飞,张婕,吕晖.供应商机会主义行为对信息共享与运营绩效的影响[J].管理科学,2012,25(2):51-60.
[12]TURNER K L,MAKHIJA M V. The Role of Organizational Controls in Management Knowledge[J]. Academy of Management Review,2006,31(1):197-217.
[13]CROSNO J L,BROWN J R. A meta-analytic review of the effects of organizational control in marketing exchange relationships[J]. Journal of the Academy of Marketing Science,2015,43(3):297–314.
[14]DAS T K,TENG B S.Trust,Control,and Risk in Strategic Alliances:An Integrated Framework[J]. Organization Studies,2001,22(2):251-283.
[15]LUO Y,LIU Y,ZHANG L,et al.A Taxonomy of Control Mechanisms and Effects on Channel Cooperation in China[J]. Journal of the Academy of Marketing Science,2011,39(2):307-326.
[16]LI Y,XIE E,TEO H H,PENG M W. Formal Control and Social Control in Domestic and International Buyer–supplier Relationships[J]. Journal of Operations Management,2010,28(4):333-344.
[17]STOUTHUYSEN K,SLABBINCK H,ROODHOOFT F.Controls,Service Type and Perceived Supplier Performance in Interfirm Service Exchanges[J]. Journal of Operations Management,2012,30(5):423-435.
[18]DYER J H,SINGH H. The relational view:cooperative strategy and sources of inter-organizational competitive advantage[J]. The Academy of Management Review,1998,23(4):660-679.
[19]DAS T K,TENG B S. Between trust and control:developing confidence in partner cooperation in alliances[J].Academy of Management Review,1998,23(3):491-512.
[20]谢恩,孙瑾,林立韵.基于联盟过程的战略联盟控制方式互动关系分析[J].科学学与科学技术管理,2009,30(9):103-108.
[21]FRYXELL G. After the ink dries:The interaction of trust and control in US based international joint ventures[J].Journal of Management Studies,2002,39(6):865-886.
[22]ZHANG Q,ZHOU K Z. Governing Interfirm Knowledge Transfer in the Chinese Market:The Interplay of Formal and Informal Mechanisms[J]. Industrial Marketing Management,2013,42(5):783-791.
[23]JOHN A WAGNER III. Studies of individualism-collectivism:Effects on cooperation in groups[J]. Academy of Management Journal,1995,38(1):152-172.
[24]LI S H,LIN B S. Accessing information sharing and information quality in supply chain management[J]. Decision Support Systems,2006,42(3):1641-1656.
[25]HEIDE J B,JOHN G. Do norms matter in marketing relationship[J]. Journal of marketing,1992,56(2):32-56.
[26]INKPEN A. A note on the dynamics of learning alliances:competition,cooperation and relative scope strategic[J].Management Journal,2000,21(7):775-779.
[27]DYER J,CHU W. The role of trustworthiness in reducing transaction costs and improving performance:Empirical evidence from the United States,Japan,and Korea[J]. Organization Science,2003,14(1):57–68.
[28]DAS T K,TENG B S. Resource and risk management in the strategic alliance making process[J]. Journal of Management,1998,24(1):21-42.
[29]张志勇,刘益,卢兵.战略联盟控制方式对知识转移效果的影响研究[J].科学学与科学技术管理,2007(11):96-99.
[30]GRABNER I,MOERS F. Management control as a system or a package? Conceptual and empirical issues[J]. Accounting Organizations&Society,2013,38(6/7):407-419.
[31]刁丽琳,朱桂龙.产学研联盟契约和信任对知识转移的影响研究[J].科学学研究,2015,33(5):723-733.
[32]毕静煜,谢恩,梁杰.联盟控制机制与知识获取:伙伴选择的调节作用[J].科技进步与对策,2018,35(3):123-131.
[33]高展军,王龙伟,陈锋.市场导向与联盟控制对知识获取的影响研究[J].科学学与科学技术管理,2012,33(1):69-76.
[34]黄劲松,郑小勇.是契约、信任还是信心促成了产学研合作?——两个产学研联盟案例的比较研究[J].科学学研究,2015,33(5):734-740,757.
[35]陈浩然,廖貅武,谢恩.不同控制方式互动关系及其对技术创新影响研究[J].科学学与科学技术管理,2007(5):57-61.
[36]李垣,陈浩然,赵文红.组织间学习、控制方式与自主创新关系研究——基于两种技术差异情景的比较分析[J].科学学研究,2008(1):199-204.
[37]江旭,李垣.联盟控制方式对伙伴知识获取的影响研究:来自我国医院间联盟的证据[J].管理评论,2011,23(9):128-136.
[38]EISENHARDT K M. Control:Organizational and Economic Approaches[J]. Management Science,1985,31(2):134-149.
[39]JOSHI A W. Continuous Supplier Performance Improvement:Effects of Collaborative Communication and Control[J]. Journal of Marketing,2009,73(1):133-150.
[40]KRISTOF S,HENDRIK S,FILIP R. Formal controls and alliance performance:The effects of alliance motivation and informal controls[J]. Management Accounting Research,2017,37:49–63.
[41]HEIDE J B,WATHNE K H,ROKKAN A I. Interfirm Monitoring,Social Contracts,and Relationship Outcomes[J].Journal of Marketing Research,2007,44(3):425-433.
[42]KIRSCH L J,SAMBAMURTHY V,DONG-GIL K,et al.Controlling information systems development projects:the view from the client[J]. Management Science,2002,48(4):484–498.
[43]MOORMAN A C,DESHP R,ZALTMAN G,et al. Factors affecting trust in market research relationships[J]. Journal of Marketing,1993,57(1):81-101.
[44]张军,许庆瑞.企业知识积累与创新能力演化间动态关系研究——基于系统动力学仿真方法[J].科学学与科学技术管理,2015,36(1):128-138.
[45]ROPER S,HEWITT-DUNDAS N. Knowledge Stocks,Knowledge Flows and Innovation:Evidence from Matched Patents and Innovation Panel Data[J]. Research Policy,2015,44(7):1327-1340.
[46]BECERRA M,LUNNAN R,HUEMER L. Trustworthiness,Risk,and the Transfer of Tacit and Explicit Knowledge between Alliance Partners[J]. Journal of Management Studies,2008,45(4):691-713
[47]LI J,SIKORA R,SHAW M J,et al. A strategic analysis of inter organizational information sharing[J]. Decision Support Systems,2006,42:251-266.
[48]CHOE J. Inter-organizational relationships and the flow of information through value chains[J]. Information&Management,2008,45:444-450.
[49]ETTLIE J E,BRIDGES W P,KEEFE R D. Organization strategy and structural differences for radical versus incremental innovation[J]. Management Science,1984,30(6):682-695.
[50]DEWAR R D,DUTTON J E. The adoption of Radical and Incremental innovations:An empirical analysis[J]. Management Science,1986,32(11):1422-1433.
[51]孙永风,李垣,廖貅武.基于不同战略导向的创新选择与控制方式研究[J].管理工程学报,2007(4):24-30.
[52]BARON R M,KENNY D A. The moderator-mediator variable distinction in social psychological research:conceptual,strategic,and statistical considerations[J]. Journal of personality and social psychology,1986,51(6):1173-1182.
[53]魏江,寿柯炎.企业内部知识基与创新网络的架构及作用机制[J].科学学研究,2015,33(11):1727-1739.
[54]李柏洲,高硕.互惠性、知识共享与企业合作型原始创新——战略柔性的调节作用[J].研究与发展管理,2017,29(3):76-86.
[55]CARSON S J. When to Give Up Control of Outsourced New Product Development[J]. Journal of Marketing,2007,71(1):49-66.
[56]王龙伟,李晓冬.联盟控制方式对企业突变创新影响的实证研究[J].科学学研究,2015,33(5):792-800.