资质过剩对员工建言行为的影响机制研究——内部人身份认知和心理特权的作用
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摘要
从员工-组织关系、公平敏感及归因的视角,探讨了资质过剩对员工建言行为的影响机制和边界条件。基于263份有效样本的实证分析表明:资质过剩对员工的建言行为具有显著的负向影响;内部人身份认知在资质过剩与员工建言行为间起部分中介作用;心理特权正向调节了资质过剩和内部人身份认知的关系以及资质过剩通过内部人身份认知影响员工建言行为的整个中介机制。
From the perspective of employee-organization relationship,justice sensitivity and attribution theory,this research tests the influence mechanism of overqualification on employee's voice behavior as well as its boundary conditions. An empirical analysis of 263 valid samples shows that there is a significant negative effect of overqualification on employee's voice behavior. The perceived insider status plays a partial mediating role between overqualification and voice behavior. Besides,psychological entitlement positively moderates the relationship and overqualification influences the entire mediating mechanism of voice behavior through perceived insider status.
From the perspective of employee-organization relationship,justice sensitivity and attribution theory,this research tests the influence mechanism of overqualification on employee's voice behavior as well as its boundary conditions. An empirical analysis of 263 valid samples shows that there is a significant negative effect of overqualification on employee's voice behavior. The perceived insider status plays a partial mediating role between overqualification and voice behavior. Besides,psychological entitlement positively moderates the relationship and overqualification influences the entire mediating mechanism of voice behavior through perceived insider status.
引文
马贵梅,樊耘,颜静,等.2015.员工-组织匹配对建言行为影响机制的实证研究[J].管理工程学报(3):51-61.
汪林,储小平,黄嘉欣,等.2010.与高层领导的关系对经理人“谏言”的影响机制——来自本土家族企业的经验证据[J].管理世界(5):108-117.
温碧燕,周小曼,吴秀梅.2017.服务性企业员工正面心理资本、敬业度与工作绩效的关系研究[J].经济经纬(3):93-98.
张正堂,吴琼.2016.自主-受控动机对员工主动性行为的影响研究:组织氛围的调节作用[J].华南师范大学学报(社会科学版)(1):123-131.
ARMSTRONG M,SCHLOSSER F.2011.Perceived organizational membership and the retention of older workers[J].Journal of Organizational Behavior,32(2):319-344.
BARON R M,KENNY D A.1986.The moderator-mediator variable distinction in social psychological research:conceptual,strategic,and statistical considerations[J].Journal of Personality&Social Psychology,51(6):1173-1182.
BYRNE Z S,MILLER B K,PITTS V E.2010.Trait entitlement and perceived favorability of human resource management practices in the prediction of job satisfaction[J].Journal of Business&Psychology,25(3):451-464.
CAMPBELL W K,BONACCI A M,SHELTON J,et al.2004.Psychological entitlement:interpersonal consequences and validation of a self-report measure[J].Journal of Personality Assessment,83(1):29-45.
CHEN Z,ARYEE S.2007.Delegation and employee work outcomes:an examination of the cultural context of mediating processes in China[J].Academy of Management Journal,50(1):226-238.
ERDOGAN B,BAUER T N.2009.Perceived overqualification and its outcomes:the moderating role of empowerment[J].Journal of Applied Psychology,94(2):557-565.
FARH J L,ZHONG C B,ORGAN D W.2004.Organizational citizenship behavior in the People’s Republic of China[J].Organization Science,15(2):241-253.
FINE S,NEVO B.2008.Too smart for their own good?Astudy of perceived cognitive overqualification in the workforce[J].The International Journal of Human Resource Management,19(2):346-355.
HARARI M B,MANAPRAGADA A,VISWESVARAN C.2017.Who thinks they’re a big fish in a small pond and why does it matter?A meta-analysis of perceived overqualification[J].Journal of Vocational Behavior,102:28-47.
HARVEY P,MARTINKO M J.2009.An empirical examination of the role of attributions in psychological entitlement and its outcomes[J].Journal of Organizational Behavior,30(4):459-476.
HARVEY P,DASBOROUGH M T.2015.Entitled to solutions:the need for research on workplace entitlement[J].Journal of Organizational Behavior,36(3):460-465.
HAYES A F.2013.An introduction to mediation,moderation,and conditional process analysis:a regressionbased approach[M].New York:Guilford Press.
JOHNSON G J,JOHNSON W R.2010.Perceived overqualification,emotional support,and health[J].Journal of Applied Social Psychology,27(21):1906-1918.
LIU S,WANG M.2012.Perceived overqualification:a review and recommendations for research and practice[J].Research in Occupational Stress&Well Being,10(1):1-42.
LIU S,LUKSYTE A,ZHOU L,et al.2015.Overqualification and counterproductive work behaviors:examining a moderated mediation model[J].Journal of Organizational Behavior,36(2):250-271.
MASTERSON S S,STAMPER C L.2003.Perceived organizational membership:an aggregate framework representing the employee-organization relationship[J].Journal of Organizational Behavior,24(5):473-490.
NG T W H,FELDMAN D C.2012.Employee voice behavior:a meta-analytic test of the conservation of resources framework[J].Journal of Organizational Behavior,33(2):216-234.
PODSAKOFF P M,MACKENZIE S B,LEE J Y,et al.2003.Common method biases in behavioral research:a critical review of the literature and recommended remedies[J].Journal of Applied Psychology,88(5):879-903.
STAMPER C L,MASTERSON S S.2002.Insider or outsider?How employee perceptions of insider status affect their work behavior[J].Journal of Organizational Behavior,23(8):875-894.
VAN DYNE L,LEPINE J A.1998.Helping and voice extra role behaviors:evidence of construct and predictive validity[J].Academy of Management Journal,41(1):108-119.
汪林,储小平,黄嘉欣,等.2010.与高层领导的关系对经理人“谏言”的影响机制——来自本土家族企业的经验证据[J].管理世界(5):108-117.
温碧燕,周小曼,吴秀梅.2017.服务性企业员工正面心理资本、敬业度与工作绩效的关系研究[J].经济经纬(3):93-98.
张正堂,吴琼.2016.自主-受控动机对员工主动性行为的影响研究:组织氛围的调节作用[J].华南师范大学学报(社会科学版)(1):123-131.
ARMSTRONG M,SCHLOSSER F.2011.Perceived organizational membership and the retention of older workers[J].Journal of Organizational Behavior,32(2):319-344.
BARON R M,KENNY D A.1986.The moderator-mediator variable distinction in social psychological research:conceptual,strategic,and statistical considerations[J].Journal of Personality&Social Psychology,51(6):1173-1182.
BYRNE Z S,MILLER B K,PITTS V E.2010.Trait entitlement and perceived favorability of human resource management practices in the prediction of job satisfaction[J].Journal of Business&Psychology,25(3):451-464.
CAMPBELL W K,BONACCI A M,SHELTON J,et al.2004.Psychological entitlement:interpersonal consequences and validation of a self-report measure[J].Journal of Personality Assessment,83(1):29-45.
CHEN Z,ARYEE S.2007.Delegation and employee work outcomes:an examination of the cultural context of mediating processes in China[J].Academy of Management Journal,50(1):226-238.
ERDOGAN B,BAUER T N.2009.Perceived overqualification and its outcomes:the moderating role of empowerment[J].Journal of Applied Psychology,94(2):557-565.
FARH J L,ZHONG C B,ORGAN D W.2004.Organizational citizenship behavior in the People’s Republic of China[J].Organization Science,15(2):241-253.
FINE S,NEVO B.2008.Too smart for their own good?Astudy of perceived cognitive overqualification in the workforce[J].The International Journal of Human Resource Management,19(2):346-355.
HARARI M B,MANAPRAGADA A,VISWESVARAN C.2017.Who thinks they’re a big fish in a small pond and why does it matter?A meta-analysis of perceived overqualification[J].Journal of Vocational Behavior,102:28-47.
HARVEY P,MARTINKO M J.2009.An empirical examination of the role of attributions in psychological entitlement and its outcomes[J].Journal of Organizational Behavior,30(4):459-476.
HARVEY P,DASBOROUGH M T.2015.Entitled to solutions:the need for research on workplace entitlement[J].Journal of Organizational Behavior,36(3):460-465.
HAYES A F.2013.An introduction to mediation,moderation,and conditional process analysis:a regressionbased approach[M].New York:Guilford Press.
JOHNSON G J,JOHNSON W R.2010.Perceived overqualification,emotional support,and health[J].Journal of Applied Social Psychology,27(21):1906-1918.
LIU S,WANG M.2012.Perceived overqualification:a review and recommendations for research and practice[J].Research in Occupational Stress&Well Being,10(1):1-42.
LIU S,LUKSYTE A,ZHOU L,et al.2015.Overqualification and counterproductive work behaviors:examining a moderated mediation model[J].Journal of Organizational Behavior,36(2):250-271.
MASTERSON S S,STAMPER C L.2003.Perceived organizational membership:an aggregate framework representing the employee-organization relationship[J].Journal of Organizational Behavior,24(5):473-490.
NG T W H,FELDMAN D C.2012.Employee voice behavior:a meta-analytic test of the conservation of resources framework[J].Journal of Organizational Behavior,33(2):216-234.
PODSAKOFF P M,MACKENZIE S B,LEE J Y,et al.2003.Common method biases in behavioral research:a critical review of the literature and recommended remedies[J].Journal of Applied Psychology,88(5):879-903.
STAMPER C L,MASTERSON S S.2002.Insider or outsider?How employee perceptions of insider status affect their work behavior[J].Journal of Organizational Behavior,23(8):875-894.
VAN DYNE L,LEPINE J A.1998.Helping and voice extra role behaviors:evidence of construct and predictive validity[J].Academy of Management Journal,41(1):108-119.