摘要
随着知识经济时代的到来和信息技术的发展,高校传统的教学管理理念、管理流程和组织结构已无法满足现代教育的需要。高校教学管理组织长期以来形成的工作方式和管理程序致使其停留在低水平和低效率的层面上,并严重阻碍了人才培养质量的提高。因此,改进教学质量、节约教育资源和提高运行效率已成为高校教学管理亟待解决的现实问题。笔者认为,将企业中先进的管理思想和方法——业务流程再造(Business Process Reengineering,BPR)与高校教学管理工作相结合,是一条提升高校教学管理水平的有效途径。
本文首先指出了高校教学管理中存在的主要问题,并对BPR理论应用于教学管理进行了可行性分析。其次,在BPR理论及方法指导下,以天津科技大学为实证,高校教学管理流程再造要实现以职能为中心的管理方式转变为以流程为中心的管理方式,建立了“流程型”教学管理组织结构,并对核心流程中存在的非增值环节进行了优化和改进,从而达到简化工作程序、缩短工作时间、降低工作成本、提高工作质量和效率的目的。最后,文章提出了高校教学管理流程再造顺利实施的保障机制,即更新教学管理理念、建立文件化的流程管理制度、加强教学管理队伍建设、构建完善的教学管理信息技术平台。
业务流程再造理论在高校管理中的应用还不够广泛和完善,本文旨在通过以BPR为指导来解决高校教学管理的实际问题,从而扩展高校进行管理改革与管理创新的视角,为促进高校教学管理水平的提升提供一些建设性的思路。
With the advent of a new era of economical knowledge and development of information technology, the traditional university teaching management concept, management process, and organization structure have not met the needs of modern education. University teaching management organizations have developed old working way and management process over a period of time which have led to low level and efficiency of teaching management and seriously hampered improvement of talent training quality. Therefore, improvement of teaching quality, economy of education resources and improvement of running efficiency have been practical problems which should be solved in university teaching management. The author thinks it is a effective approach which promotes level of university teaching management that this dissertation will combine advanced thoughts and methods(Business Process Reengineering, BPR) with business of teaching management.
First, the dissertation points out main problems of university teaching management, and analyzes the feasibility of BPR applying in teaching management. Second, Taking Tianjin University of science and technology as an example and the guidance of BPR, university teaching management process reengineering realizes the transformation from function-oriented management mode to process-oriented management mode, establishes process-oriented organization structure of teaching management, optimizes and improves non-value adding links of core processes. The goal of reform is to accomplish simplification of working process, decrease of working time, reduction of working cost, and improvement of working quality and efficiency. Finally, the dissertation presents the ensuring mechanism for the completion of teaching management process reengineering, i.e., updating teaching management thinking, establishing documentary process management systems, strengthening teaching management team construction, constructing teaching management information technology platform.
The BPR theory is not perfect and widespread for the application of university management. Through the study of university teaching management process reengineering, the dissertation aims at solving realistic problems of teaching management, so that university enlarges the perspective of management innovation and reform. It is hoped that the dissertation will give many constructive thoughts for improvement of university teaching management level.
引文
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[2]同上
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