摘要
本文的研究工作主要由六个部分组成:
第一部分是引言,主要是阐述研究业务流程再造在ERP实施中的应用的背景,并提出了研究该问题的原因。
第二部分是理论综述,包括企业资源计划的管理思想及其实施,业务流程再造的理论背景,国内外BPR应用现状的回顾与分析。
第三部分是业务流程再造在ERP解决方案中的应用,主要阐述了业务流程与ERP的关系、ERP实施中进行BPR的必要性、ERP系统的实施与BPR以及企业实施BPR的成败因素分析。
第四部分是研究减振器分公司ERP中的BPR方案及实现,包括减振器分公司ERP的实施与BPR方法论。
第五部分是减振器分公司的业务模式优化与流程设计、减振器分公司的组织变革与职能优化和KPI体系的建立。
本文最后一部分是结束语,主要是对研究工作的基本结论、研究工作的创新进行了总结,并对今后的研究方向进行了展望。
Along with information technology fast development, ERP (Enterprise Resources Planning) has become the focus of global companies. The companies should use the ERP system to improve the efficiency, if they want to improve the management method and get the success of the information establishment. As the result FAWER Shock Absorber Branch Company, one of the famous automotive parts companies, also used ERP system.
The implementing of ERP should be accompanied with BPR (Business Process Rebuilding). If we use ERP system without BRP, we won’t solve the old issues of enterprise, such as inefficient management, unreasonable instruction and business processes. Moreover, if we only use BPR, it’s not useless too.
The paper mainly discusses BPR in the ERP solution plan of FAWER Shock Absorber Branch Company. The targets of this company are to optimize its business processes and construction, to establish the achievement estimation index system and to create new management method.
The procedure of optimizing includes 7 critical steps:
1.Business status estimation
2.Confirming of the total construction of BPR
3.BPR special issues discussion and confirming
4.BRP business processes optimizing
5.Functional department plan and liability confirming
6.KPI system design
7.Management rule confirming
Now main issues of enterprise business procedure are as follow:
1. Transfer information by human and thus resulting in complicated processes.
2. Slow transfer and feedback of information, bad sharing of information
3. Different rules and standards of each functional departments and then the difficult sharing of business, finance, logistics information.
4. Unclear liability and management function.
So this paper gives the optimization plan of finance, sale, supply, production procedure and organization. After process optimizing, we will improve the information sharing and smooth transferring of data. Thus the managers can know the company’s real-time status and then improve the efficiency. For example the sale department may show the new production according to the changing and requirement of the market in time. The supply department decreases the low value production purchasing. So it’s also helpful for other sections.
We should make the achievement management system for implementing BPR and ERP system, so we can check the achievement of everyone and improve employee’s level by KPIS management system establishing. The paper also gives relative KPI index according to ERP implement requirement and enterprise situation.
This paper explains the revolution procedure of national owner companies by researching on the implementing ERP/BPR project of FAWER Shock Absorber Company. This will be very useful for discussion overpass development and implementing national owner enterprise reforming.
引文
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