摘要
地方政府公信力是指社会或人民群众对地方政府或公务人员的行政行为及其所产生的社会效果进行的一种信任程度的评价。它是一种使公众信任的力量,它的高低是由受众的客体公众进行评价的,公众对政府的信任程度高,政府的公信力就强,公众对政府的信任程度低,政府的公信力就弱。地方政府由于直接服务于基层人民群众,是人民群众了解政府、评价政府,进而直观的产生对我们党的方针路线、政策评价和态度的主要来源。因此,地方政府公信力的强弱,直接关系到我国政府执政合法性的强弱,关系到社会公众对于政府决策的遵行程度以及公众对于政府的依赖、满意程度。地方政府公信力越强,社会公众对于政府决策结果的质疑就越少,公众就越愿意听从政府的活动安排；而如果政府的公信力减弱,那么社会公众对于政府的行政行为以及决策结果怀疑增多,公众越趋向于摆脱政府的安排,而独自寻找解决途径,这将严重影响党的路线方针政策的贯彻落实,严重影响党和政府与人民群众的关系。
今年两会期间各个主流媒体以及社会大众之间讨论最多的一个词语就是“民生”。在全面建设小康社会的关键时期,在深化我国政治和经济体制改革的攻坚阶段,“民生”问题成为当下中央以及各个地方政府最为关心的问题。而能否切实的落实“民生”问题,在于政府是否能够真正地做到以人为本,执政为民,依法行政,执法为公。这不仅关系到政府的形象,更关系到民众对于政府的信任和信心。温家宝总理多次在两会期间谈到“信心”二字,如果缺乏民众对于政府改革的现在和未来发展的信心、信任,那么执政基础不但容易动摇,国家的发展也会受挫。
当前我国已经进入到改革的“深水区”,利益多元化必然带来原有利益格局的重新洗牌,社会矛盾和冲突事件开始频发,有些地方的冲突事件已经严重影响到地方政府形象和地方经济社会的稳定和发展,例如“三鹿奶粉事件”、“2005年松花江水污染事件”以及最近的“江西宜黄强拆自焚事件”,这些突发性公共危机事件才是最考验一个政府执政能力的试金石。地方政府是否能够成功化解矛盾,重塑政府公信力,树立公众对于政府的信任和信心,则关系到地方社会未来的发展和我国社会的基本稳定。因此从当前的社会发展状况来看,加快地方政府公信力的建设,不仅能够促进地方政府改革的进程,规范地方政府的行政行为,更重要的是能够让民众对政府有充分的理解和信任,形成地方政府和公众之间良性互动、信息及时沟通、民众积极参政议政的协同局面,最终实现地方社会的和谐治理,从而早日实现全面小康社会的宏伟目标。
本文重点分析当前我国地方政府公信力的现状以及缺失的原因,最后详细阐述了如何提升地方政府公信力的设想。本文特色有两点：一是以目前社会上的热点事件为实例,对其进行深层的实证分析,从中看出我国地方政府公信力的现状,然后分析其公信力下降的原因,最终有针对性的提出改善现状的对策；二是本文着重考虑到了网络社会这个时代背景。网络社会最大的特征就是海量信息的快速传播以及不对称发展。社会上发生的一些重大事件,可以通过网络迅速传播开来。公众对这些事件的真实性以及结果充满了好奇和期待,这对政府的应对行为提出了考验。如果在铺天盖地的媒体报道和公众舆论中妥善处理了事件,那么政府就赢得了公众的好评和信任；但如果政府动作迟缓,遮遮掩掩,处事不公,那么结果将严重影响政府在公众心目中的形象。因此这对政府公信力建设来说,是个不得不考虑的重要因素。
Local government credibility means a kind of evaluation that is produced by the society or the people to local government or public servants administrative behavior and the social effect.It is a kind of make public trust the discretion of strength, it is the object of by the audience。When the public trust in the government high, the government's credibility is strong; on the contrary the public won't trust in government, and the government's credibility is low and weak. Local government because of the direct service in grassroots people, is became a main origin that the people understand the government, evaluation, and intuitive produce government for our party's policy route, policy evaluation and attitude.Therefore,the strength of the local government credibility, is directly related to the strength of the Chinese government ruling legitimacy, is also related to the degree that social public execut the government's decision and dependence on government and public satisfaction. Local government credibility is stronger, the suspicion of government decision is less.The people is more willing to listen to the arrangement of social activities by the government; And if the government's credibility is abate, the social public will be suspicious about the government administrative behavior and decision result, and the public tend to get rid of the government's arrangement, and find solutions by themselves.this phenomenon will seriously affect the party's line, principles and policies implementation, and seriously affect the relationships among the party and government and people.
During this session of mainstream media and social public each between one of the most discussed phrase is "people's livelihood". In the comprehensive construction well-off society's critical period in the deepening our political and economic system reform, "the people's livelihood" crucial stage problems become instantly central and local government of the concerns of various problems. But whether tangible to carry out the "people's livelihood" problems, and to whether the government can really do people-oriented, power for the people, the administration according to law, law enforcement for the people.This is not only related to the image of the government, the more related to people's trust and confidence in government. Premier wen jiabao during times of "confidence in two meetings if lack of 2 words, the reform of the people now and in the future development of confidence, trust, then ruling foundation not only easy shake, the development of the country will also frustrated.
The current reform of our country has entered "the deep water area ".the diverse interests will inevitably bring about the original pattern of re-shuffling, social contradictions and conflicts are frequent.In some places,the conflict has seriously affected the image of local government and local economic and social stability and development, such as" SanLu milk events ", "in 2005, the songhua river pollution incident" and the latest "force demolition event in YiHuang of JiangXI province", these sudden public crisis is a touchstone that tests the ruling ability of the goverments.Whether local governments can successfully resolve conflicts, rebuild credibility of the government,and rebuild public trust and confidence for the Government, will be related to the local community and the future development of the basic stability of our society. Therefore, from the current social development situation, speedingd up the construction of local government credibility, can not only promote the process of local government reform, regulating the administrative behavior of local government, More importantly, this can make people have full understanding and trust for the government,formed between local government and public benign interaction, information communication, people in the collaborative situation actively participating politics, and finally achieve the harmonious governance, the local society, thus realize well-off society as soon as possible the grand goal.
This paper analyses the current situation of Chinese local government credibility and lack of reason, finally expounded the local government is how to promote the idea of credibility. This article features two points:one is the hot issues in society at present, for example, carries on the deep empirical analysis, see the local governments in China, and analyzes the present situation of credibility the causes of the decrease of the credibility, and finally purposefully presents countermeasures to improve the situation;Two, it is considered in this paper The Times background network society. The greatest feature of the network society is the rapid spread of the mass information and asymmetric development. Society is happening on the important events, can spread rapidly through the network. The authenticity of these events for public and the results are curious and expectations, the government coping behavior puts forward the test. If in the deluge of media and public opinion properly handle the events, so the government won the public praise and trust; But if the government sluggish, veiled, handles matters injustice, so the results will seriously affect the government image in the mind of the public. So it is the important factor for the government credibility construction must to be considered.
引文
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