规范急诊管理构建和谐医患关系
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  • 英文篇名:Standardize Emergency Management to Build a Harmonious Relationship Between Doctors and Patients
  • 作者:戴剑
  • 英文作者:DAI Jian;Department of Emergency, Guangqian Hospital;
  • 关键词:急诊管理 ; 制度完善 ; 明确收费 ; 文明用语 ; 规范行为 ; 和谐医患关系
  • 英文关键词:emergency management;;system improvement;;clear charges;;civilized language;;normative behavior;;harmonious doctor-patient relationship
  • 中文刊名:中国继续医学教育
  • 英文刊名:China Continuing Medical Education
  • 机构:福建省泉州市光前医院急诊科;
  • 出版日期:2019-10-10
  • 出版单位:中国继续医学教育
  • 年:2019
  • 期:28
  • 语种:中文;
  • 页:92-94
  • 页数:3
  • CN:11-5709/R
  • ISSN:1674-9308
  • 分类号:R197.32
摘要
医疗卫生和人们健康是社会和谐发展的根本,同时透过医疗服务也可以看到经济社会发展成果、政府管理水平、社会公平和谐。所以,做好医疗卫生管理是创建社会和谐的主要内容,而和谐社会与和谐的医患关系有着密切联系。一直以来,医患矛盾问题、医疗纠纷是社会各界广泛关注的问题,医生与患者缺乏信任、关系紧张成为突出问题,医患矛盾时有发生,给医院工作开展带来严重影响,由此我们必须要深刻意识到创建和谐医患关系的重要意义和必要性。建立和谐的医患关系是医院经营的根本目标和长治久安的基础前提。因此,怎样做好急诊管理,建立和谐的医患关系成为医院和人们需要研究的问题。医院方面应以全心全意为人民服务、救死扶伤为宗旨,以为患者提供高质量、舒适的环境为目标。得到患者的支持和社会的认可,才是创建和谐医患关系的根本路径。目前,规范急诊管理,构建和谐医患成为医院重要研究课题与当务之急,为患者提供温馨、爱心的服务,赢得群众对医务工作者的尊重、认可。
        Health care and people's health are the foundation of harmonious social development. At the same time, economic and social development achievements, government management, and social equity can be seen through medical services. Therefore, doing a good job in medical and health management is the main content of creating social harmony, and a harmonious society is closely related to a harmonious relationship between doctors and patients. All along, the contradiction between doctors and patients and medical disputes have become a widespread concern of all walks of life. The lack of trust and tension between doctors and patients has become a prominent problem. The contradiction between doctors and patients has occurred, which has a serious impact on the work of hospitals. Be deeply aware of the importance and necessity of creating a harmonious doctor-patient relationship. Establishing a harmonious relationship between doctors and patients is the fundamental goal of hospital management and the basic premise of long-term stability. Therefore, how to do emergency management and establish a harmonious relationship between doctors and patients has become a problem that hospitals and people need to study; hospitals should aim at serving the people wholeheartedly and saving lives, aiming at providing patients with a high-quality and comfortable environment and getting patients. The support and social recognition are the fundamental path to create a harmonious relationship between doctors and patients. At present, standardizing emergency management and building harmonious medical problems have become an important research topic and urgent task for hospitals, providing patients with warm and caring services and winning the respect and recognition of the medical workers.
引文
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