Competency-Based Model Through It: An Action Research Project
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- 作者：Ricardo Rejas-Muslera (1) ricardo.rejas@uah.es
Alfonso Urquiza (2)
Isabel Cepeda (3) - 关键词：Human Resources Management – ; Competency ; based model – ; Competency Frameworks – ; Information systems – ; Organizational change – ; Action research
- 刊名：Systemic Practice and Action Research
- 出版时间：April 2012
- 出版年：2012
- 期刊代码：226_1094-429X
- 类别：soc
- 卷：25
- 期：2
- 页码：117-135
- 数据来源：sp
摘要
Competency-based management is a strategic approach for Human Resources Management and organizational change. Additionally, in business environment, information technologies competencies are a significant factor to organizational success (Bharadwaj, MIS Q 24(1):169–196, 2006). However the implementation of a model of competency-based management in business environment is difficult and complex (Lawler, J Organ Behav 15(1):3–15, 1993). In this context, Information systems are a suitable tool to manage individual and organizational knowledge (Alavi and Leidner, MIS Q 25(1):107–136, 2001; Bowman, Inf Syst Manag 19(3):32–40, 2002). This paper introduces a dynamic approach to a competency-based model through IT. We validate such approach through an action research project in RTVE, the largest company and reference public corporation of radio and television in Spain. The action research process in this organization is presented, and the findings highlight the potential benefits of the proposed model, and may be used in facilitating organizational change.