人口统计学视角下商业银行一线员工职业倦怠的差异研究——以淮南市为例
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摘要
国内学者普遍认为,中国处于职业倦怠现象高发期,这在金融行业尤为突出。在此背景下,选择淮南市商业银行一线员工作为研究对象,针对所存在的职业倦怠问题,采用实证法,研究包括性别、婚姻状况、年龄等7项人口统计学变量对职业倦怠的影响。结果表明,淮南市商业银行一线员工职业倦怠情况处于中等偏下水平,但在性别、工作年限、职位层次和单位性质变量下存在显著差异。
Domestic scholars generally believe that China is in a period of high incidence of burnout,which is particularly prominent in the financial industry.The first-line employees of Huainan City Commercial Bank were selected as the research object.According to their occupational burnout problem,the empirical method was used to study the impact of seven demographic variables including gender,marital status and age on burnout.The results show that the job burnout of frontline employees of Huainan City Commercial Bank is at the lower-middle level,but there are significant differences under the gender,working years,job level and unit nature variables.
Domestic scholars generally believe that China is in a period of high incidence of burnout,which is particularly prominent in the financial industry.The first-line employees of Huainan City Commercial Bank were selected as the research object.According to their occupational burnout problem,the empirical method was used to study the impact of seven demographic variables including gender,marital status and age on burnout.The results show that the job burnout of frontline employees of Huainan City Commercial Bank is at the lower-middle level,but there are significant differences under the gender,working years,job level and unit nature variables.
引文
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[2] Ethan J Schilling,Mickey Randolph,Candace Boan-Lenzo.Job Burnout in School Psychology:How Big Is the Problem?[J].Contemporary School Psychology,2018,22(3):324-331.
[3] Appelbaum Nital P,Lee Nathaniel,Amendola Michael,et al.Surgical resident burnout and job satisfaction:the role of workplace climate and perceived support[J].Journal of Surgical Research,DOI:10.1016/j.jss.2018.08.035.
[4]张跃南.政府转型期江苏基层公务员职业倦怠问题的研究[D].西安:西安建筑科技大学,2017.
[5]周露露.工作压力、职业倦怠与离职倾向的关系研究——以淮南市商业银行一线员工为例[D].蚌埠:安徽财经大学,2015.
[6]冀东莹.幼儿园组织氛围与教师职业倦怠的关系研究[D].郑州:河南大学,2017.
[7]刘春春.乡镇工作人员职业倦怠问题研究——以A县为例[J].管理观察,2017(23):74-75.
[8]陈晓梅.人口统计学视角下高职财务人员职业倦怠水平的差异化研究[J].经济师,2016(7):206-207+209.
[9]王应贵,沈子杰.我国商业银行盈利模式、脆弱性及创新模式探讨[J].新金融,2019(1):32-38.
[10]祁珮琳.公务员职业倦怠成因及干预对策研究[J].科技经济导刊,2019,27(3):226.
[11]柯杨.用人文关怀和心理疏导提升工会思想政治工作水平[J].现代班组,2018(2):32+35.