品管圈在设备维修管理中的应用
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摘要
目的探讨品管圈在设备维修管理中的实际应用,以提高维修效率和维修能力,加强医工对故障设备的维修管理。方法通过成立品管圈活动小组,运用品管圈的7种手法,按照品管圈活动步骤,对设备维修管理进行持续质量改进,共同实施完成目标。结果实施品管圈活动后,设备维修服务不满意率从56.1%降到28.9%,目标达成率为101.5%。结论通过品管圈活动的开展,提高了设备的维修效率和维修人员的工作能力,设备维修服务不满意率明显降低。
Objective In order to improve the maintenance efficiency and maintenance ability, and strengthen the maintenance management of medical equipment, the practical application of quality control circle(QCC) in equipment maintenance management was discussed in this study. Methods Firstly, the QCC activity group was set up, seven techniques of the quality control circle were used, and the procedure of quality control circle was followed in this study. Then, the equipment maintenance management mode was continuously improved. So, the goals were achieved together. Results After the implementation of QCC, the rate of equipment maintenance service dissatisfaction dropped from 56.1% to 28.9%, and the target rate of achievement was 101.5%. Conclusion The efficiency and capacity of equipment maintenance and maintenance personnel are improved, and the equipment maintenance service dissatisfaction rate is decreased significantly since the QCC is implemented.
Objective In order to improve the maintenance efficiency and maintenance ability, and strengthen the maintenance management of medical equipment, the practical application of quality control circle(QCC) in equipment maintenance management was discussed in this study. Methods Firstly, the QCC activity group was set up, seven techniques of the quality control circle were used, and the procedure of quality control circle was followed in this study. Then, the equipment maintenance management mode was continuously improved. So, the goals were achieved together. Results After the implementation of QCC, the rate of equipment maintenance service dissatisfaction dropped from 56.1% to 28.9%, and the target rate of achievement was 101.5%. Conclusion The efficiency and capacity of equipment maintenance and maintenance personnel are improved, and the equipment maintenance service dissatisfaction rate is decreased significantly since the QCC is implemented.
引文
[1]王淑玲,李亚徽,郝丽盼.连锁药店应用品管圈探究[J].中国药事,2017,31(5):506-514.
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[4]张林,徐健,周钢,等.品管圈活动对降低消化科输血申请单不合格率的效果分析[J].现代医药卫生,2017,33(14):2228-2230.
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[12]高添艺.推行品管活动规范仪器管理[J].北方药学,2013,(11):160.
[13]初晓芳,李丽杰,黎美辰.品管圈对自行注射胰岛素患者注射错误率与行为的影响[J].中国实用医药,2017,12(23):186-187.
[14]陈洁,谢宇红.品管圈在降低患者肠造口周围皮炎发生率中的应用[J].当代护士,2017,(5):58-59.
[15]封燕,张雪梅.品管圈降低医疗仪器维修率的应用[J].实用医院临床杂志,2013,10(6):221.
[16]李国波,鹿奉华,郑鹏翔.品管圈在医疗设备维修工作中的运用[J].医疗装备,2015,(5):69-70.
[17]刘娟.品管圈活动在医疗设备验收中的应用[J].中国医疗设备,2015,30(3):152-153.
[2]丁海霞,王玉丽.运用品管圈提高外科住院患者满意率护理实践[J].中国卫生产业,2017,14(22).
[3]林超,卢云鹏,金益波,等.品管圈活动在降低风险设备维修率中的应用[J].医疗装备,2016,29(21):69-71.
[4]张林,徐健,周钢,等.品管圈活动对降低消化科输血申请单不合格率的效果分析[J].现代医药卫生,2017,33(14):2228-2230.
[5]徐奕锋.品管圈活动在医疗设备管理中的应用[J].中医药管理杂志,2017,(4):131-132.
[6]莫喜娟,刘灿,周建武,等.品管圈在降低故障医疗设备维修不及时率方面的应用[J].医疗卫生装备,2017,38(2):147-149.
[7]石坚.提高通讯系统故障修复及时率[J].上海质量,2014,(12):49-51.
[8]刘庭芳,刘勇.中国医院品管圈操作手册[M].北京:人民卫生出版社,2012:27-29.
[9]路鹤晴,王文刚,严浩,等.品管圈活动在降低医疗设备应用风险中的应用[J].解放军医院管理杂志,2015,(5):401-403.
[10]隋妍妍,张行坤,王延青,等.品管圈在我院医疗设备验收中的应用[J].中国医疗设备,2016,31(9):159-160.
[11]聂宇昕,林攀,吴轶,等.以品管圈活动促医院质量管理水平提升——提高临床路径入径率[J].中国卫生质量管理,2014,(4):1-5.
[12]高添艺.推行品管活动规范仪器管理[J].北方药学,2013,(11):160.
[13]初晓芳,李丽杰,黎美辰.品管圈对自行注射胰岛素患者注射错误率与行为的影响[J].中国实用医药,2017,12(23):186-187.
[14]陈洁,谢宇红.品管圈在降低患者肠造口周围皮炎发生率中的应用[J].当代护士,2017,(5):58-59.
[15]封燕,张雪梅.品管圈降低医疗仪器维修率的应用[J].实用医院临床杂志,2013,10(6):221.
[16]李国波,鹿奉华,郑鹏翔.品管圈在医疗设备维修工作中的运用[J].医疗装备,2015,(5):69-70.
[17]刘娟.品管圈活动在医疗设备验收中的应用[J].中国医疗设备,2015,30(3):152-153.