摘要
为了快速分析航空客票代理人在机票销售市场中所扮演的角色,为不同类型的代理人制定相应的合作与销售方案,针对传统分类方法主观性过强以及集中式系统框架难以进行海量数据聚类分析的问题,提出分布式Canopy-K-means算法对航空客票代理人销售数据进行聚类,并将聚类结果结合市场实际情况进行推测,得到代理人在市场中的角色。结果表明,聚类结果与相关代理人的考核结果相符合,具有实际意义,可为航空公司的代理人管理提供参考。
In order to rapidly analyze the role of airline agents in ticket sales market and make corresponding cooperation plan as well as sales plan for different types of agents, aiming at the subjectivity of traditional classification methods and the difficulty of centralized system framework in massive data clustering and analyses, distributed Canopy-K-means algorithm is proposed in airline agents clustering, combining clustering results with actual market situation to obtain the agent's role in market. Experimental results show that the final clustering result is in line with the actual evaluation results of relevant agents, and has practical significance. Finally, according to the clustering results, feasible suggestions for airlines are provided, helping airlines to manage sales agents.
引文
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