组织支持感在ICU护士工作压力和工作满意度间的调节效应

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英文篇名：Job stress and job satisfaction of ICU nurses: the moderating effects of perceived organization support 作者：冯仰辉 ; 沈新 ; 张慧娟 英文作者：FENG Yanghui;SHEN Xin;ZHANG Huijuan;ICU, Zhejiang Hospital; 关键词：工作满意度 ; 工作压力 ; 组织支持 ; ICU护士 ; 调节效应 英文关键词：job satisfaction;;job stress;;organizational support;;ICU nurses;;moderating effect 中文刊名：GLHL 英文刊名：Chinese Nursing Management 机构：浙江医院重症监护室; 出版日期：2019-03-15 出版单位：中国护理管理 年：2019 期：v.19 语种：中文; 页：GLHL201903029 页数：5 CN：03 ISSN：11-4979/R 分类号：97-101

摘要

目的:分析ICU护士工作压力和工作满意度的关系,以及组织支持在二者关系间的调节效应。方法:采用方便抽样的方法选取杭州市4所三级医院263名ICU护士为研究对象,采用一般资料调查表、工作满意度评定量表、护士工作压力源量表和组织支持感量表收集资料。结果:ICU护士工作满意度总均分为(2.95±0.79),工作满意度与工作压力呈负相关(r=-0.486,P<0.01),工作满意度与组织支持呈正相关(r=0.358,P<0.01);多元线性回归分析显示组织支持能够调节工作压力与工作满意度的关系(β=0.149,ΔR~2=0.042,P<0.01)。结论:ICU护士工作满意度较低,组织支持可以调节ICU护士工作压力和工作满意度的关系,通过干预降低工作压力和提高组织支持可能是改善ICU护士工作满意度的有效途径。
        Objective: To analyze the relationship of job stress and job satisfaction in ICU nurses, and to examine the moderating effect of perceived organizational support in their relationship. Methods: A convenience sample of 263 ICU nurses were selected from four level-3 hospitals in Hangzhou. The general information questionnaire, Job Satisfaction Assessment Scale(JSAS), Job Stressor Scales(JSS) and Perceived Organizational Support Scale(POSS) were used to collect data. Results: The mean score of job satisfaction was 2.95±0.79, job satisfaction was negatively correlated with job stress(r=-0.486, P<0.01) and positively correlated with organizational support(r=0.358, P<0.01). The multiple linear regression analysis showed that organizational support could moderate the relationship between job stress and job satisfaction(β=0.149,ΔR~2=0.042, P<0.01). Conclusion: ICU nurses experience a lower level of job satisfaction. The organizational support could moderate the relationship between job stress and job satisfaction. Developing a climate to reduce job stress and improve organizational support may be benefit to increase ICU nurses' job satisfaction.

引文

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