新时代下的微政务信息公开质量优化研究
|
摘要
【目的/意义】新时代下我国社会主要矛盾的历史性变化,对微政务信息公开质量提出了更高的要求。而合理的下级政府微政务信息公开多目标设定,将为优化现有激励以提升微政务信息公开整体质量提供参考。【方法/过程】本文摒弃传统的线性激励模型,引入Cobb-Douglas函数,综合考量公开质量(范围、时间、费用任务)与信息质量(内容任务),改善优化已有激励措施,推动政府更好地提升微政务信息公开质量。【结果/结论】研究表明:微政务信息公开质量的优化,取决于上下级政府对质能转换因子、任务相对重要性及激励盲区的合理判断与运用。
【Purpose/significance】In the new era, historical changes have taken place in the major social contradictions in our country, which means higher requirements for the public quality of information disclosure. So, reasonable setting of multi-objective micro-government information disclosure will provide references for optimizing the existing incentives to improve the overall quality of micro-government information.【Method/process】In this paper, we abandon the traditional linear excitation model, and take the disclosure quality(scope, time, cost task) and the information quality(content task) in-to account, which helps optimize the existing incentive measures to promote the government to improve the quality of micro-government information disclosure.【Result/conclusion】Research result shows that: the quality optimization of micro-government information disclosure depends on the rational judgment and application of the upper and lower governments on the mass and energy conversion factor, task relative importance and the encouragement blind area.
【Purpose/significance】In the new era, historical changes have taken place in the major social contradictions in our country, which means higher requirements for the public quality of information disclosure. So, reasonable setting of multi-objective micro-government information disclosure will provide references for optimizing the existing incentives to improve the overall quality of micro-government information.【Method/process】In this paper, we abandon the traditional linear excitation model, and take the disclosure quality(scope, time, cost task) and the information quality(content task) in-to account, which helps optimize the existing incentive measures to promote the government to improve the quality of micro-government information disclosure.【Result/conclusion】Research result shows that: the quality optimization of micro-government information disclosure depends on the rational judgment and application of the upper and lower governments on the mass and energy conversion factor, task relative importance and the encouragement blind area.
引文
1汤志伟,钟宗炬,张会平.社会资本对“微政务”公众参与意向的影响研究[J].现代情报, 2016, 36(10):9-16.
2 纪雪梅.我国高校电子政务学位论文计量分析[J].图书情报工作, 2012, 56(13):24-28.
3 朱晓峰,崔露方,陆敬筠.国内外政府信息公开研究的脉络、流派与趋势——基于WOS与CNKI期刊论文的计量与可视化[J].现代情报, 2016, 36(10):141-148.
4 张琳,倪超,朱晓峰.基于计量与可视化的国内外微政务对比研究[J].现代情报, 2017, 37(12):138-143.
5 SáF,álvaro Rocha, Cota M P. Potential dimensions for a local e-Government services quality model[J].Telematics&Informatics, 2016, 33(2):270-276.
6 Lee A. An Empirical Investigation of the Role of Information Quality in Citizens'Trust in E-Government Systems.[J].Dissertations&Theses-Gradworks, 2011(1):149-156.
7 Levy Y, Lee A. The effect of information quality on trust in e-government systems'transformation[J].Transforming Government People Process&Policy,2014, 8(1):76-100(25).
8 莫祖英,白清礼,马费成.“政府公开信息质量”概念及内涵解析[J].情报杂志, 2015,34(10):151-155.
9 Ludwig T, Reuter C, Pipek V. Social Haystack:Dynamic Quality Assessment of Citizen-Generated Content during Emergencies[J].ACM Transactions on Computer-Human Interaction, 2015, 22(4):1-27.
10 Reuter C, Ludwig T, Ritzkatis M, et al. Social-QAS:Tailorable Quality Assessment Service for Social Media Content[J].2015, 9083:156-170.
11 杨峰,史琦,姚乐野.基于用户主体认知的政府社交媒体信息质量评价——政务微博的考察[J].情报杂志,2015,34(12):181-185.
12 李宗富,张向先.政务微信公众号服务质量的关键影响因素识别与分析[J].图书情报工作,2016,60(14):84-92.
13 张晓娟,刘亚茹,邓福成.基于用户满意度的政务微信服务质量评价模型及其实证研究[J].图书与情报, 2017,(2):41-47.
14 李志刚,徐婷.电子政务信息服务质量公众满意度模型及实证研究[J].电子政务, 2017,(9):119-123.
15 叶佳.基于因子分析的政务微博绩效评价模型研究[J].商, 2015,(9):214-215.
16 同杨萍,高洁.公众视角的政府电子信息服务质量评价概念模型构建[J].情报理论与实践, 2017, 40(8):1-7.
17 Wu J, Guo D. Measuring E-government performance of provincial government website in China with slacks-based efficiency measurement[J].Technological Forecasting&Social Change, 2015,(96):25-31.
18 王学军,王子琦.政民互动、公共价值与政府绩效改进——基于北上广政务微博的实证分析[J].公共管理学报,2017,(3):31-43.
19 陈勇强,傅永程,华冬冬.基于多任务委托代理的业主与承包商激励模型[J].管理科学学报, 2016, 19(4):45-55.
20 冯韬,石倩,朱晓峰,等.公平关切视角下的微政务信息公开行为研究[J].情报理论与实践, 2017, 40(7):23-27.
21 Wang J, Yuan H. Factors affecting contractors’risk attitudes in construction projects:Case study from China[J].International Journal of Project Management, 2011, 29(2):209-219.
2 纪雪梅.我国高校电子政务学位论文计量分析[J].图书情报工作, 2012, 56(13):24-28.
3 朱晓峰,崔露方,陆敬筠.国内外政府信息公开研究的脉络、流派与趋势——基于WOS与CNKI期刊论文的计量与可视化[J].现代情报, 2016, 36(10):141-148.
4 张琳,倪超,朱晓峰.基于计量与可视化的国内外微政务对比研究[J].现代情报, 2017, 37(12):138-143.
5 SáF,álvaro Rocha, Cota M P. Potential dimensions for a local e-Government services quality model[J].Telematics&Informatics, 2016, 33(2):270-276.
6 Lee A. An Empirical Investigation of the Role of Information Quality in Citizens'Trust in E-Government Systems.[J].Dissertations&Theses-Gradworks, 2011(1):149-156.
7 Levy Y, Lee A. The effect of information quality on trust in e-government systems'transformation[J].Transforming Government People Process&Policy,2014, 8(1):76-100(25).
8 莫祖英,白清礼,马费成.“政府公开信息质量”概念及内涵解析[J].情报杂志, 2015,34(10):151-155.
9 Ludwig T, Reuter C, Pipek V. Social Haystack:Dynamic Quality Assessment of Citizen-Generated Content during Emergencies[J].ACM Transactions on Computer-Human Interaction, 2015, 22(4):1-27.
10 Reuter C, Ludwig T, Ritzkatis M, et al. Social-QAS:Tailorable Quality Assessment Service for Social Media Content[J].2015, 9083:156-170.
11 杨峰,史琦,姚乐野.基于用户主体认知的政府社交媒体信息质量评价——政务微博的考察[J].情报杂志,2015,34(12):181-185.
12 李宗富,张向先.政务微信公众号服务质量的关键影响因素识别与分析[J].图书情报工作,2016,60(14):84-92.
13 张晓娟,刘亚茹,邓福成.基于用户满意度的政务微信服务质量评价模型及其实证研究[J].图书与情报, 2017,(2):41-47.
14 李志刚,徐婷.电子政务信息服务质量公众满意度模型及实证研究[J].电子政务, 2017,(9):119-123.
15 叶佳.基于因子分析的政务微博绩效评价模型研究[J].商, 2015,(9):214-215.
16 同杨萍,高洁.公众视角的政府电子信息服务质量评价概念模型构建[J].情报理论与实践, 2017, 40(8):1-7.
17 Wu J, Guo D. Measuring E-government performance of provincial government website in China with slacks-based efficiency measurement[J].Technological Forecasting&Social Change, 2015,(96):25-31.
18 王学军,王子琦.政民互动、公共价值与政府绩效改进——基于北上广政务微博的实证分析[J].公共管理学报,2017,(3):31-43.
19 陈勇强,傅永程,华冬冬.基于多任务委托代理的业主与承包商激励模型[J].管理科学学报, 2016, 19(4):45-55.
20 冯韬,石倩,朱晓峰,等.公平关切视角下的微政务信息公开行为研究[J].情报理论与实践, 2017, 40(7):23-27.
21 Wang J, Yuan H. Factors affecting contractors’risk attitudes in construction projects:Case study from China[J].International Journal of Project Management, 2011, 29(2):209-219.