美国耶鲁大学图书馆个人图书馆员项目分析及启示
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摘要
继耶鲁大学医学院图书馆开展了个人图书馆员项目之后,耶鲁大学图书馆及其各学院图书馆也开始实施个人图书馆员服务,为每一位新生配备一名图书馆员,负责这名新生大一大二期间的所有咨询服务。耶鲁大学图书馆个人图书馆员项目的实施,有效地缓解了新生"图书馆焦虑",帮助新生规划大学的学习和科研生活。我国高校图书馆要积极借鉴耶鲁大学图书馆的做法,重视新生"图书馆焦虑",完善学科服务手段,明确个人馆员服务内容的界限,加强服务的评估和改进,为用户提供嵌入式的个人图书馆员服务。
Following Yale School of Medicine,the Yale University Library and its college libraries started the project of personal librarian,which matches every freshman with librarians who will be responsible for all the consultants of new students. The project of personal librarian in Yale University Library effectively alleviates freshmen's"library anxiety",helping them to plan study and research life. Our university library should actively learn from the practice of Yale University Library,paying more attention to"library anxiety",improving the service of subject service,defining the boundaries of personal librarian service,and providing users with embedded personal librarian service.
Following Yale School of Medicine,the Yale University Library and its college libraries started the project of personal librarian,which matches every freshman with librarians who will be responsible for all the consultants of new students. The project of personal librarian in Yale University Library effectively alleviates freshmen's"library anxiety",helping them to plan study and research life. Our university library should actively learn from the practice of Yale University Library,paying more attention to"library anxiety",improving the service of subject service,defining the boundaries of personal librarian service,and providing users with embedded personal librarian service.
引文
[1]Reference librarianship 2013[EB/OL].[2017-2-24].http://www.britannica.com/EBchecked/topic/495127/reference-librarianship
[2]Service Trends in ARL Libraries 1991-2015[EB/OL].[2017-2-24].http://www.arl.org/storage/documents/service-trends.pdf
[3]李玲.嵌入式参考咨询服务:特点、模式与展望[J].图书情报工作,2013,57(22):18-22
[4]王倩,王军,黄扶敏.加拿大多伦多大学个人图书馆员项目研究及启示[J].图书馆建设,2016(3):61-65
[5]Browse All Personal Librarians[EB/OL].[2017-2-24].http://web.library.yale.edu/pl
[6]Things I don't do(but I'll help you find out who can)[EB/OL].[2017-2-24].http://web.library.yale.edu/pl/kayleigh-bohemier
[7]柳青.美国图书馆个人馆员项目调查及启示[J].图书馆学刊,2016(3):129-133
[8]How can I help you?[EB/OL].[2017-2-24].http://web.library.yale.edu/pl/jana-krentz
[9]Slight rise in use of personal librarians[EB/OL].[2017-2-24].http://yaledailynews.com/blog/2009/11/11/slight-risein-use-of-personal-librarians/
[10]Feedback Form[EB/OL].[2017-2-24].http://web.library.yale.edu/form/feedback-form
[11]马晓敏.图书馆学科服务组织设计:耶鲁大学医学院范例研究[J].图书情报工作,2012,56(5):21-25
[12]杨云舒,李红.美国高校图书馆新生服务及启示[J].新世纪图书馆,2015(2):66-69
[13]郑春汛.基于个人图书馆员制度的入馆教育研究[J].上海高校图书情报工作研究,2014(3):3-6
[14]李玲,吴鸣,张冬荣,等.跨界服务情境下的学科馆员团队软实力建设[J].图书情报工作,2012,56(13):45-48
[2]Service Trends in ARL Libraries 1991-2015[EB/OL].[2017-2-24].http://www.arl.org/storage/documents/service-trends.pdf
[3]李玲.嵌入式参考咨询服务:特点、模式与展望[J].图书情报工作,2013,57(22):18-22
[4]王倩,王军,黄扶敏.加拿大多伦多大学个人图书馆员项目研究及启示[J].图书馆建设,2016(3):61-65
[5]Browse All Personal Librarians[EB/OL].[2017-2-24].http://web.library.yale.edu/pl
[6]Things I don't do(but I'll help you find out who can)[EB/OL].[2017-2-24].http://web.library.yale.edu/pl/kayleigh-bohemier
[7]柳青.美国图书馆个人馆员项目调查及启示[J].图书馆学刊,2016(3):129-133
[8]How can I help you?[EB/OL].[2017-2-24].http://web.library.yale.edu/pl/jana-krentz
[9]Slight rise in use of personal librarians[EB/OL].[2017-2-24].http://yaledailynews.com/blog/2009/11/11/slight-risein-use-of-personal-librarians/
[10]Feedback Form[EB/OL].[2017-2-24].http://web.library.yale.edu/form/feedback-form
[11]马晓敏.图书馆学科服务组织设计:耶鲁大学医学院范例研究[J].图书情报工作,2012,56(5):21-25
[12]杨云舒,李红.美国高校图书馆新生服务及启示[J].新世纪图书馆,2015(2):66-69
[13]郑春汛.基于个人图书馆员制度的入馆教育研究[J].上海高校图书情报工作研究,2014(3):3-6
[14]李玲,吴鸣,张冬荣,等.跨界服务情境下的学科馆员团队软实力建设[J].图书情报工作,2012,56(13):45-48