全面创新质量管理——一个整合性概念
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摘要
考察全面质量管理起源与发展、创新的概念与分类,回顾全面质量管理对创新的影响,分析全面质量管理与创新辩证关系,提出一个整合性概念框架,全面创新质量管理概念、特点和三个重要推力。
This paper examines the origin and development of total quality management and the concept and classification of innovation, reviews the impact of total quality management on innovation, analyzes the dialectical relationship between total quality management and innovation, and proposes an integrated conceptual framework including total innovation quality management concept, features and three important thrusts.
This paper examines the origin and development of total quality management and the concept and classification of innovation, reviews the impact of total quality management on innovation, analyzes the dialectical relationship between total quality management and innovation, and proposes an integrated conceptual framework including total innovation quality management concept, features and three important thrusts.
引文
[1]IPRAJOGO DL,SOHAL A S.The relationship between TQM practices,quality performance and innovation performance[J].International Journal of Quality & Reliability Management,1997,20 (8):901–918.
[2]姜鹏,苏秦,张鹏伟.质量管理实践与企业关系模型研究:扩展知识路径的研究视角[J].科学学研究,2013,31(6):904-912.
[3]DEAN J W,BOWEN D E.Management theory and total quality:improving research and practice through theory development[J].Academy of Management Review,1994,19(3):392-418.
[4]TUSHMAN M,NADLER D.Organizing for innovation[J].California Management Review,1986,28(3):74-92.
[5]HUNG R Y,LIEN Y H,YANG B,et al.Impact of TQM and organizational learning on innovation performance in the high-tech industry[J].International Business Review,2011,20(2):213-225.
[6]ZHANG D L,LINDERMAN K,SCHROEDER R G.The moderating role of contextual factors on quality management practices[J].Journal of Operations Management,2012,30(1):12-23.
[7]DEAN J W,EVANS J R.Total quality – management,organization and strategy[M].Ohio:Mason,South - Western,2003.
[8]KANJI C K.Can total quality management help innovation?[J].Total Quality Management,1996,7 (1):3-9.
[9]MAHESHC.Total quality management in management development[J].Journal of Management Development,1993,12(7):19-31.
[10]ROFFEI.Innovation and creativity in organizations:a review of the implications for training and development[J].Journal of European Industrial Training,1999,23(4):224-237.
[11]TANG H K.An integrative model of innovation in organizations[J].Technovation,1998,18(5):297-309.
[12]SLATER S F,NARVER J C.Customer-led and market-led:let’s not confuse the two[J].Strategic Management Journal,1998,19(10):1001-6.
[13]WIND J,MAHAJAN V.Issues and opportunities in new product development:an introduction to the special issue[J].Journal of Marketing Research,1997,34(1):1-12.
[14]奉小斌.质量管理实践与企业创新真的相悖吗?:以组织学习为中介变量的实证研究[J].研究与发展管理,2015,27 (5):88-99.
[15]许庆瑞,朱建忠,郑刚.全面质量管理对创新的影响:积极抑或消极?[J].技术经济,2006,25(7):23-27.
[16]梁欣如,许庆瑞.TQM是否阻碍了全员创新?:TQM的管理控制模式与全员创新模式[J].中国地质大学学报(社会科学版),2006(3):48-54.
[17]徐庆瑞.全面创新管理:理论与实践[M].北京:科学出版社,2007:53.
[18]陈劲,郑刚.创新管理:赢得持续竞争优势[M].北京:北京大学出版社,2016.
[19]格里纳.质量策划与分析[M].北京:中国人民大学出版社,2005.
[20]MCADAM R,ARMSTRONG G ,KELLY B .Investigation of the relationship between total quality & innovation :a research study involving small organizations[J].European Journal of Innovation Management.1998,1(3):139-147 .
[21]FLYNN,BARBARA B.The relationship between quality management practices ,infrastructure & fast product innovation[J].Benchmarking for Quality Management & Technology.1994,1(1):48-64 .
[22]IMAI M.Kaizen:the key to Japan’s competitive success[M].New York:McGraw-Hill Education,1986.
[23]MICHELA J L ,NOORI H ,SHAILENDRA J.The dynamics of continuous improvement –aligning organizational attributes and activities for quality and productivity[J].International Journal of Quality Science,1996,1(1):19-47.
[24]GLYNN M A.Innovative genius:a framework for relating individual and organizational intelligences to innovation[J].The Academy of Management Review,1996,21(4):1081-1111.
[25]KANTER R M.The change master –innovation and entrepreneurship in the American corporation[M].New York:Simon and Schuster,1984
[26]LAWLER E E.Total quality management and employee involvement:are they compatible?[J].Academy of Management Executive,1994,8(1):68-76.
[27]SAMAHA H E.Overcoming the TQM barrier to innovation[J].HR Magazine,1996,41(6):145-9.
[28]AHANOTU N D.Empowerment & production workers:a knowledge-based perspective[J].Empowerment in Organizations.1998,6(7):177 -186 .
[29]竹内弘高,野中郁次郎.知识创造的螺旋[M].李萌,译,高飞,校译.北京:知识产权出版社,2006.
[30]朱兰,戈弗雷.朱兰质量手册(第5版)[M].焦叔斌,等,译.北京:中国人民大学出版社,2003.
[31]基利.创新十型[M].余锋,宋志慧,译.北京:机械工业出版社,2014.
[2]姜鹏,苏秦,张鹏伟.质量管理实践与企业关系模型研究:扩展知识路径的研究视角[J].科学学研究,2013,31(6):904-912.
[3]DEAN J W,BOWEN D E.Management theory and total quality:improving research and practice through theory development[J].Academy of Management Review,1994,19(3):392-418.
[4]TUSHMAN M,NADLER D.Organizing for innovation[J].California Management Review,1986,28(3):74-92.
[5]HUNG R Y,LIEN Y H,YANG B,et al.Impact of TQM and organizational learning on innovation performance in the high-tech industry[J].International Business Review,2011,20(2):213-225.
[6]ZHANG D L,LINDERMAN K,SCHROEDER R G.The moderating role of contextual factors on quality management practices[J].Journal of Operations Management,2012,30(1):12-23.
[7]DEAN J W,EVANS J R.Total quality – management,organization and strategy[M].Ohio:Mason,South - Western,2003.
[8]KANJI C K.Can total quality management help innovation?[J].Total Quality Management,1996,7 (1):3-9.
[9]MAHESHC.Total quality management in management development[J].Journal of Management Development,1993,12(7):19-31.
[10]ROFFEI.Innovation and creativity in organizations:a review of the implications for training and development[J].Journal of European Industrial Training,1999,23(4):224-237.
[11]TANG H K.An integrative model of innovation in organizations[J].Technovation,1998,18(5):297-309.
[12]SLATER S F,NARVER J C.Customer-led and market-led:let’s not confuse the two[J].Strategic Management Journal,1998,19(10):1001-6.
[13]WIND J,MAHAJAN V.Issues and opportunities in new product development:an introduction to the special issue[J].Journal of Marketing Research,1997,34(1):1-12.
[14]奉小斌.质量管理实践与企业创新真的相悖吗?:以组织学习为中介变量的实证研究[J].研究与发展管理,2015,27 (5):88-99.
[15]许庆瑞,朱建忠,郑刚.全面质量管理对创新的影响:积极抑或消极?[J].技术经济,2006,25(7):23-27.
[16]梁欣如,许庆瑞.TQM是否阻碍了全员创新?:TQM的管理控制模式与全员创新模式[J].中国地质大学学报(社会科学版),2006(3):48-54.
[17]徐庆瑞.全面创新管理:理论与实践[M].北京:科学出版社,2007:53.
[18]陈劲,郑刚.创新管理:赢得持续竞争优势[M].北京:北京大学出版社,2016.
[19]格里纳.质量策划与分析[M].北京:中国人民大学出版社,2005.
[20]MCADAM R,ARMSTRONG G ,KELLY B .Investigation of the relationship between total quality & innovation :a research study involving small organizations[J].European Journal of Innovation Management.1998,1(3):139-147 .
[21]FLYNN,BARBARA B.The relationship between quality management practices ,infrastructure & fast product innovation[J].Benchmarking for Quality Management & Technology.1994,1(1):48-64 .
[22]IMAI M.Kaizen:the key to Japan’s competitive success[M].New York:McGraw-Hill Education,1986.
[23]MICHELA J L ,NOORI H ,SHAILENDRA J.The dynamics of continuous improvement –aligning organizational attributes and activities for quality and productivity[J].International Journal of Quality Science,1996,1(1):19-47.
[24]GLYNN M A.Innovative genius:a framework for relating individual and organizational intelligences to innovation[J].The Academy of Management Review,1996,21(4):1081-1111.
[25]KANTER R M.The change master –innovation and entrepreneurship in the American corporation[M].New York:Simon and Schuster,1984
[26]LAWLER E E.Total quality management and employee involvement:are they compatible?[J].Academy of Management Executive,1994,8(1):68-76.
[27]SAMAHA H E.Overcoming the TQM barrier to innovation[J].HR Magazine,1996,41(6):145-9.
[28]AHANOTU N D.Empowerment & production workers:a knowledge-based perspective[J].Empowerment in Organizations.1998,6(7):177 -186 .
[29]竹内弘高,野中郁次郎.知识创造的螺旋[M].李萌,译,高飞,校译.北京:知识产权出版社,2006.
[30]朱兰,戈弗雷.朱兰质量手册(第5版)[M].焦叔斌,等,译.北京:中国人民大学出版社,2003.
[31]基利.创新十型[M].余锋,宋志慧,译.北京:机械工业出版社,2014.
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