下属可信行为的结构模型与测量研究
摘要
关注组织内的主动信任发展,结合已有文献的梳理,从个体行为动力特征视角入手,提出了下属可信行为的概念。采用深度访谈、问卷调查、大规模问卷试测以及正式调查,通过探索性和验证性因素分析构建并检验下属可信行为的结构。研究发现,下属可信行为包括正直行为、谨慎行为、忠诚行为和下属角色胜任行为四个维度。并且所开发的下属可信行为问卷的信度和效度良好,可以为今后组织内主动信任发展的实证研究奠定基础并提供有效的研究工具。
引文
[1]韦慧民,龙立荣.组织内的主动信任与风险控制:双重视角分析[J].科研管理,2009,30(2):102-110.
[2]Child J,Mollering G.Contextual confidence and active trust development in the Chinese business environment[J].Organization Science,2003,14(1):69-71.
[3]王飞雪,山岸俊男.信任的中、日、美比较研究[J].社会学研究,1999,2:67-82.
[4]韦慧民,蒋白梅.基于双主体视角的组织内信任修复模型构建[J].广西大学学报:哲学社会科学版,2012,34(2):25-31.
[5]韦慧民,龙立荣.中国背景下管理者可信行为的结构及差异效应[J].管理科学,2010,23(6):23-32.
[6]Mayer C R,Gavin M B.Trust in management and performance:who minds the shop while the employees watch the boss?[J].Academy of Management Journal,2005,48(5):874-888.
[7]韦慧民,龙立荣.主管认知信任和情感信任对员工行为及绩效的影响[J].心理学报,2009,41(1):86-94.
[8]Whitener E M,Brodt S E,Korsgaard M A,Werner J.Managers as initiators of trust:an exchange relationship framework for understanding managerial trustworthy behavior[J].Academy of Management Review,1998,23(3):513-530.
[9]Williams M.Building genuine trust through interpersonal emotion management:a threat regulation model of trust and collaboration across boundaries[J].Academy of Management Review,2007,32(2):595-621.
[10]Serva M A,Fuller M A,Mayer R C.The reciprocal nature of trust:a longitudinal study of interacting teams[J].Journal of Organizational Behavior,2005,26(6):625-648.
[11]McAllister D J.Affect-and cognition-based trust as foundations for interpersonal cooperation in organizations[J].Academy of Management Journal,1995,38(1):24-59.
[12]Chua R Y J,Ingram P,Morris M W.From the head and the heart:locating cognition-and affect-based trust in manager’s professional networks[J].Academy of Management Journal,2008,51(3):436-452.
[13]De Jong S B,Van der Vegt G S,Molleman E.The relationships among asymmetry in task dependence,perceived helping behavior,and trust[J].Journal of Applied Psychology,2007,92(6):1625-1637.
[14]Simons T,Friedman R,Anne Liu,Parks J M.Racial differences in sensitivity to behavioral integrity:attitudinal consequences,in-group effects,and“trickle down”among black and non-black employees[J].Journal of Applied Psychology,2007,92(3):650-662.
[15]杨中芳,彭泗清.中国人人际信任的概念化:一个人际关系的观点[J].社会学研究,1999,2:1-21.
[16]郑伯壎.企业组织中上下属的信任关系[J].社会学研究,1999,2:22-37.
[17]Das T K,Teng B S.Between trust and control:developing confidence in partner cooperation in alliances[J].Academy of Management Review,1998,23(3):491-512.
[18]Moorman R H,Blakely G L.Individualism-collectivism as an individual difference predictor of organizational citizenship behavior[J].Journal of Organizational Behavior,1995,16(1):127-142.
[19]Butler J K Jr.Toward understanding and measuring conditions of trust:evolution of a conditions of trust inventory[J].Journal of Management,1991,17(5):643-663.
[20]Mayer R C,Davis J H.The effect of the performance appraisal system on trust for management:a field quasiexperiment[J].Journal of Applied Psychology,1999,84(1):123-136.
[21]Dineen B R,Lewicki R J,Tomlinson E C.Supervisory guidance and behavioral integrity:relationships with employee citizenship and deviant behavior[J].Journal of Applied Psychology,2006,91(3):622-635.
[2]Child J,Mollering G.Contextual confidence and active trust development in the Chinese business environment[J].Organization Science,2003,14(1):69-71.
[3]王飞雪,山岸俊男.信任的中、日、美比较研究[J].社会学研究,1999,2:67-82.
[4]韦慧民,蒋白梅.基于双主体视角的组织内信任修复模型构建[J].广西大学学报:哲学社会科学版,2012,34(2):25-31.
[5]韦慧民,龙立荣.中国背景下管理者可信行为的结构及差异效应[J].管理科学,2010,23(6):23-32.
[6]Mayer C R,Gavin M B.Trust in management and performance:who minds the shop while the employees watch the boss?[J].Academy of Management Journal,2005,48(5):874-888.
[7]韦慧民,龙立荣.主管认知信任和情感信任对员工行为及绩效的影响[J].心理学报,2009,41(1):86-94.
[8]Whitener E M,Brodt S E,Korsgaard M A,Werner J.Managers as initiators of trust:an exchange relationship framework for understanding managerial trustworthy behavior[J].Academy of Management Review,1998,23(3):513-530.
[9]Williams M.Building genuine trust through interpersonal emotion management:a threat regulation model of trust and collaboration across boundaries[J].Academy of Management Review,2007,32(2):595-621.
[10]Serva M A,Fuller M A,Mayer R C.The reciprocal nature of trust:a longitudinal study of interacting teams[J].Journal of Organizational Behavior,2005,26(6):625-648.
[11]McAllister D J.Affect-and cognition-based trust as foundations for interpersonal cooperation in organizations[J].Academy of Management Journal,1995,38(1):24-59.
[12]Chua R Y J,Ingram P,Morris M W.From the head and the heart:locating cognition-and affect-based trust in manager’s professional networks[J].Academy of Management Journal,2008,51(3):436-452.
[13]De Jong S B,Van der Vegt G S,Molleman E.The relationships among asymmetry in task dependence,perceived helping behavior,and trust[J].Journal of Applied Psychology,2007,92(6):1625-1637.
[14]Simons T,Friedman R,Anne Liu,Parks J M.Racial differences in sensitivity to behavioral integrity:attitudinal consequences,in-group effects,and“trickle down”among black and non-black employees[J].Journal of Applied Psychology,2007,92(3):650-662.
[15]杨中芳,彭泗清.中国人人际信任的概念化:一个人际关系的观点[J].社会学研究,1999,2:1-21.
[16]郑伯壎.企业组织中上下属的信任关系[J].社会学研究,1999,2:22-37.
[17]Das T K,Teng B S.Between trust and control:developing confidence in partner cooperation in alliances[J].Academy of Management Review,1998,23(3):491-512.
[18]Moorman R H,Blakely G L.Individualism-collectivism as an individual difference predictor of organizational citizenship behavior[J].Journal of Organizational Behavior,1995,16(1):127-142.
[19]Butler J K Jr.Toward understanding and measuring conditions of trust:evolution of a conditions of trust inventory[J].Journal of Management,1991,17(5):643-663.
[20]Mayer R C,Davis J H.The effect of the performance appraisal system on trust for management:a field quasiexperiment[J].Journal of Applied Psychology,1999,84(1):123-136.
[21]Dineen B R,Lewicki R J,Tomlinson E C.Supervisory guidance and behavioral integrity:relationships with employee citizenship and deviant behavior[J].Journal of Applied Psychology,2006,91(3):622-635.