企业应用集成与企业门户研究
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摘要
企业根据自己的实际业务需要进行业务过程的规划设计,开发出相应的信息系统来辅助业务过程的开展。随着企业信息化的不断发展,逐渐形成了企业内部的一个个“信息孤岛”。于是企业应用集成的概念应运而生,它可以按照企业业务过程的要求,借助各种技术手段和辅助工具,来连接企业内外各种业务相关的异构系统、应用以及数据源,从而满足E-Commerce、ERP、CRM、SCM、OA、数据库、数据仓库等重要系统之间无缝共享和统一运作,进而实现企业业务过程一体化目标。
企业门户系统为不同的系统目标用户(客户、业务伙伴、员工等)提供统一、个性化的界面,允许客户、雇员、合作伙伴或供应商直接连接业务流程,并且不需要繁琐地、深入地了解就可以进行自我服务,从而实现了企业资源的巨大节约,同时也把业务市场扩展到了Internet领域。
本文阐述了课题的研究背景、研究目标和研究方法,是全文展开论述的起点和基础。分析了企业应用集成的逻辑结构和物理结构,描述了企业门户技术的概念、层次架构、单点登录技术、主流门户平台产品的对比分析以及企业应用集成的几种主要方法,并以IBM公司的MQSeries产品为例着重介绍了企业应用集成中最常用的消息中间件技术。论文以天津中远国际货运有限公司的集成项目建设为实际案例,结合该物流企业的实际情况,进行了系统架构和业务流程的分析和设计,探讨其在系统应用集成、企业门户以及商业智能等方面的战略实施规划及具体解决方案。论文对企业应用集成和企业门户未来的发展方向进行展望,同时对中国企业信息化建设过程中,特别是信息系统整合、门户建设以及电子商务等领域提出了一些有益的见解。
Enterprises scheme out business process according to their business requirements and develop the relevant information systems to assistant their extension. With the development of Information Technology, the problem about "the Island of Information" becomes more and more serious. Thus the concept of Enterprise Application Integration (EAI) came into being, which can, connect the various related isomerous information systems, applications and data sources in accordance with the requirements of business processes by using various technical means, thereby to make E-Commerce, ERP, CRM, SCM and OA, databases and other important systems share seamlessly and operate uniformly, and finally to realize the goal of business process integration.
The different users of systems (customers, business partners, staff, etc.) can be provided unified and personalized interface by Enterprise Portal (EP) systems, which allowing customers, employees, partners or suppliers to link business processes directly, serving themselves without deeply understanding. Thus, it is not only saving tremendous resources for the enterprise but also extending the business market to the Internet.
This paper demonstrates the research background, object and method, as the starting point and the basis for the whole paper. Focusing on the concept and the structure of EP technology, the logic structure and physical structure about the EAI are analyzed. In addition, IBM MQSeries products are taken as the examples to highlight the middleware technology which is used most commonly in the EAI. Subsequently, the integration project of Tianjin Cosco freight Co., Ltd is taken as the case. Finally, in the conclusion, the issues of the project are summarized, and the development of the EAI and EP in the future is prospected.
企业门户系统为不同的系统目标用户(客户、业务伙伴、员工等)提供统一、个性化的界面,允许客户、雇员、合作伙伴或供应商直接连接业务流程,并且不需要繁琐地、深入地了解就可以进行自我服务,从而实现了企业资源的巨大节约,同时也把业务市场扩展到了Internet领域。
本文阐述了课题的研究背景、研究目标和研究方法,是全文展开论述的起点和基础。分析了企业应用集成的逻辑结构和物理结构,描述了企业门户技术的概念、层次架构、单点登录技术、主流门户平台产品的对比分析以及企业应用集成的几种主要方法,并以IBM公司的MQSeries产品为例着重介绍了企业应用集成中最常用的消息中间件技术。论文以天津中远国际货运有限公司的集成项目建设为实际案例,结合该物流企业的实际情况,进行了系统架构和业务流程的分析和设计,探讨其在系统应用集成、企业门户以及商业智能等方面的战略实施规划及具体解决方案。论文对企业应用集成和企业门户未来的发展方向进行展望,同时对中国企业信息化建设过程中,特别是信息系统整合、门户建设以及电子商务等领域提出了一些有益的见解。
Enterprises scheme out business process according to their business requirements and develop the relevant information systems to assistant their extension. With the development of Information Technology, the problem about "the Island of Information" becomes more and more serious. Thus the concept of Enterprise Application Integration (EAI) came into being, which can, connect the various related isomerous information systems, applications and data sources in accordance with the requirements of business processes by using various technical means, thereby to make E-Commerce, ERP, CRM, SCM and OA, databases and other important systems share seamlessly and operate uniformly, and finally to realize the goal of business process integration.
The different users of systems (customers, business partners, staff, etc.) can be provided unified and personalized interface by Enterprise Portal (EP) systems, which allowing customers, employees, partners or suppliers to link business processes directly, serving themselves without deeply understanding. Thus, it is not only saving tremendous resources for the enterprise but also extending the business market to the Internet.
This paper demonstrates the research background, object and method, as the starting point and the basis for the whole paper. Focusing on the concept and the structure of EP technology, the logic structure and physical structure about the EAI are analyzed. In addition, IBM MQSeries products are taken as the examples to highlight the middleware technology which is used most commonly in the EAI. Subsequently, the integration project of Tianjin Cosco freight Co., Ltd is taken as the case. Finally, in the conclusion, the issues of the project are summarized, and the development of the EAI and EP in the future is prospected.
引文
[1]周涛,EAI企业实现信息化的重要途径,中国信息导报企业之窗,2003年1期
[2]范玉顺,李建强,企业集成与企业集成平台,机械工业出版社,2004年9月第1版
[3]美林,开门揖客无限沟通--企业信息门户EP,互联网世界,1999年12月
[4]施建忠,再造企业信息门户——企业门户二次变革,信息系统工程,2005,134(2),P96-101.
[5]邹钢,魏松,企业门户:电子商务与管理信息系统的结合点,企业经济2001年08期
[6]Remus U.Critical Success Factors of Implementing Enterprise Portals.Proceedings of the 39th Hawaii International Conference on System Sciences,Hawaii,2006,P1-10.
[7]Ivan Rozman,Matjaz B.Juric,Marjan Hericko,Ivan Vezocnik,Improving mobile operator information system efficiency through EAI,International Journal of Infomation Technology and Management,2004 Vol.3
[8]周黎,企业信息门户及解决方案,大连海事大学,2007年3月,P22
[9]张岩,周可记,中间件技术与应用研究,计算机与通讯,2001年1月
[10]丁军,柳忠光,李琳,通信中间件MQSeries在移动电话计费系统中的应用,计算机工程与应用,2003年23期
[11]邵云峰,蒋丽艳,EP--企业制胜的法宝,现代情报,2003 vol.23
[12]张应利,毛小娟,“企业信息门户”:通往网络经济的桥梁,经济论坛2002年14期
[13]樊秋胜,浅析我国企业信息门户(EP)建设,科技情报开发与经济,2003 vol.13
[14]臧铁钢,何山,杨明忠,EP技术在企业信息化中的应用,制造业自动化/Vol.24增刊,2002
[15]Chao Ruey-Ming,Yang Chin-Wen.Using Web Services to create the collaborative model for Enterprise Digital Content Portal.Lecture Notes in Artificial Intelligence(Subseries of Lecture Notes in Computer Science).2005,3613(1),P1067-1076.
[16]蔡亦波,曹重人,陆松年,基于X.500的LDAP协议的研究和实现,计算机应用研究,1999年10期
[17]如何将Lotus软件集成到WebSpbere Portal 4.1技术白皮书,IBM(中国)公司,2002年9月
[18]MICHAEL MEEHAN,IT Managers Make EAI Projects a Top Priority,Computerworld,Vol.36,2002
[19]McKella,Hugh,The New Business Intelligence,Information today,Vol.20,2003
[20]Penny Lunt,Portals Open Doors to Processes,Transform Magazine,2002 Vol.11
[21]Naveen Erasala,David C.Yen,T.M.Rajkumar,Enterprise Application Integration in the electronic commerce world,Computer Standards&Interfaces,2003
[22]Thomas Puschmann,Rainer Alt,Enterprise application integration systems and architecture-the case of the Robert Bosch Group,Logistics Information Management,vol.17,2004
[23]徐周,企业信息门户的应用系统开发方法的研究,上海交通大学,2001
[24]胡林,浅谈EP在交通系统中的应用,中国公路学会计算机应用学会2002年年会,2002
[25]Brian Wilson,Integration Hub Microsoft BizTalk Server 2002 Enterprise Edition,Web techniques,Vol.7,2002
[26]Dieter SPATH,Tomislav RUS,Marcus ARMBRUSTER,Business Process Automation with Web Services,World Multiconference on Systemics,Cybernetics and Informatics(SCI 2002),vol.20,2002
[27]Kontogiannis,K.,Smith,D.O'Brien,On the role of services in enterprise application integration,Software Technology and Engineering Practice,2002.STEP 2002
[28]Shiwa S.Fu,Shyh-Kwei Chen,Yew-huey Liu,Jih-Shyr Yih,SAP Integration Using Enterprise Application Integration Software,International Conference on Internet Computing(IC'03)Vol.2,2003
[29]Brian Shields,Owen Molloy,An Agent Based Approach to Enterprise Application Integration,International Conference on Internet Computing(IC'03)Vol.1,2003
[30]Piyush Maheshwari,Enterprise Application Integration using a Component-based Architecture,27th Annual International Computer Software and Applications Conference(COMPSAC 2003),2003
[31]Francisca Losavio,Dinarle Ortega,Maria Perez,Towards a Standard EAI Quality Terminology,23th International Conference of the Chilean Computer Science Society(SCCC2003),2003
[32]Kostas Kontogiannis,Dennis Smith,Liam O'Brien:On the Role of Services in Enterprise Application Integration,10th International Workshop on Software Technology and Engineering Practice(STEP 2002),2003
[33]Vishnu S.Pendyala,Simon S.Y.Shim,Jerry Z.Gao,An XML Based Framework for Enterprise Application Integration,IEEE International Conference on E-Commerce(CEC 2003),2003
[34]Marinos Themistocleous,Zahir Irani,Jasna Kuljis,Peter E.D.Love,Extending the Information System Lifecycle through Enterprise ApplicationIntegration,A Case Study Experience,37th Annual Hawaii International Conference on System Sciences,2004
[35](美)Martin Fowler:Patterns of Enterprise Application Architecture,机械工业出版社,2004年7月1日,ISBN:7-111-14305-1
[36]李鹏飞,基于数据仓库、数据挖掘技术的电子政务建设,现代电子技术专家论谈,2004年4期
[37]David H.Ellis,EAI Overview-A Discussion with IBM,A Publication Featuring The Information Services Technology of Maine State Government,Volume Ⅳ,Issue 10 October 2001
[38]徐家骏,贾文玉,企业信息门户EP,机械工业出版社,2004
[39]Portal应用集成分析,中科院软件所软件工程中心Portal组
[40]朱贵东,基于中间件的应用集成研究,中科院软件所硕士学位论文,2001
[41]McKellar,Hugh:The New Business Intelligence,Information today,2003.1
[42]White,Martin S:Reality check for the EP market,Vol.24,No.2,2001
[43]屈晓燕,后PC时代EP大显身手,半导体技术,2002,027(008)
[44]李卫红,白杨,EP的功能与实现技术研究,情报科学,2004 vol.22
[45]蔡玮俊,Microsoft SharePoint Portal Server产品概述,微软(中国)公司
[46]Atsushi Iwasaki,Hidaru Seshake,Nobuhiro Kimura:Operations support systems using eai adapter technology,电子情报通信学会技术研究报,2001,vol.101,no.559
[2]范玉顺,李建强,企业集成与企业集成平台,机械工业出版社,2004年9月第1版
[3]美林,开门揖客无限沟通--企业信息门户EP,互联网世界,1999年12月
[4]施建忠,再造企业信息门户——企业门户二次变革,信息系统工程,2005,134(2),P96-101.
[5]邹钢,魏松,企业门户:电子商务与管理信息系统的结合点,企业经济2001年08期
[6]Remus U.Critical Success Factors of Implementing Enterprise Portals.Proceedings of the 39th Hawaii International Conference on System Sciences,Hawaii,2006,P1-10.
[7]Ivan Rozman,Matjaz B.Juric,Marjan Hericko,Ivan Vezocnik,Improving mobile operator information system efficiency through EAI,International Journal of Infomation Technology and Management,2004 Vol.3
[8]周黎,企业信息门户及解决方案,大连海事大学,2007年3月,P22
[9]张岩,周可记,中间件技术与应用研究,计算机与通讯,2001年1月
[10]丁军,柳忠光,李琳,通信中间件MQSeries在移动电话计费系统中的应用,计算机工程与应用,2003年23期
[11]邵云峰,蒋丽艳,EP--企业制胜的法宝,现代情报,2003 vol.23
[12]张应利,毛小娟,“企业信息门户”:通往网络经济的桥梁,经济论坛2002年14期
[13]樊秋胜,浅析我国企业信息门户(EP)建设,科技情报开发与经济,2003 vol.13
[14]臧铁钢,何山,杨明忠,EP技术在企业信息化中的应用,制造业自动化/Vol.24增刊,2002
[15]Chao Ruey-Ming,Yang Chin-Wen.Using Web Services to create the collaborative model for Enterprise Digital Content Portal.Lecture Notes in Artificial Intelligence(Subseries of Lecture Notes in Computer Science).2005,3613(1),P1067-1076.
[16]蔡亦波,曹重人,陆松年,基于X.500的LDAP协议的研究和实现,计算机应用研究,1999年10期
[17]如何将Lotus软件集成到WebSpbere Portal 4.1技术白皮书,IBM(中国)公司,2002年9月
[18]MICHAEL MEEHAN,IT Managers Make EAI Projects a Top Priority,Computerworld,Vol.36,2002
[19]McKella,Hugh,The New Business Intelligence,Information today,Vol.20,2003
[20]Penny Lunt,Portals Open Doors to Processes,Transform Magazine,2002 Vol.11
[21]Naveen Erasala,David C.Yen,T.M.Rajkumar,Enterprise Application Integration in the electronic commerce world,Computer Standards&Interfaces,2003
[22]Thomas Puschmann,Rainer Alt,Enterprise application integration systems and architecture-the case of the Robert Bosch Group,Logistics Information Management,vol.17,2004
[23]徐周,企业信息门户的应用系统开发方法的研究,上海交通大学,2001
[24]胡林,浅谈EP在交通系统中的应用,中国公路学会计算机应用学会2002年年会,2002
[25]Brian Wilson,Integration Hub Microsoft BizTalk Server 2002 Enterprise Edition,Web techniques,Vol.7,2002
[26]Dieter SPATH,Tomislav RUS,Marcus ARMBRUSTER,Business Process Automation with Web Services,World Multiconference on Systemics,Cybernetics and Informatics(SCI 2002),vol.20,2002
[27]Kontogiannis,K.,Smith,D.O'Brien,On the role of services in enterprise application integration,Software Technology and Engineering Practice,2002.STEP 2002
[28]Shiwa S.Fu,Shyh-Kwei Chen,Yew-huey Liu,Jih-Shyr Yih,SAP Integration Using Enterprise Application Integration Software,International Conference on Internet Computing(IC'03)Vol.2,2003
[29]Brian Shields,Owen Molloy,An Agent Based Approach to Enterprise Application Integration,International Conference on Internet Computing(IC'03)Vol.1,2003
[30]Piyush Maheshwari,Enterprise Application Integration using a Component-based Architecture,27th Annual International Computer Software and Applications Conference(COMPSAC 2003),2003
[31]Francisca Losavio,Dinarle Ortega,Maria Perez,Towards a Standard EAI Quality Terminology,23th International Conference of the Chilean Computer Science Society(SCCC2003),2003
[32]Kostas Kontogiannis,Dennis Smith,Liam O'Brien:On the Role of Services in Enterprise Application Integration,10th International Workshop on Software Technology and Engineering Practice(STEP 2002),2003
[33]Vishnu S.Pendyala,Simon S.Y.Shim,Jerry Z.Gao,An XML Based Framework for Enterprise Application Integration,IEEE International Conference on E-Commerce(CEC 2003),2003
[34]Marinos Themistocleous,Zahir Irani,Jasna Kuljis,Peter E.D.Love,Extending the Information System Lifecycle through Enterprise ApplicationIntegration,A Case Study Experience,37th Annual Hawaii International Conference on System Sciences,2004
[35](美)Martin Fowler:Patterns of Enterprise Application Architecture,机械工业出版社,2004年7月1日,ISBN:7-111-14305-1
[36]李鹏飞,基于数据仓库、数据挖掘技术的电子政务建设,现代电子技术专家论谈,2004年4期
[37]David H.Ellis,EAI Overview-A Discussion with IBM,A Publication Featuring The Information Services Technology of Maine State Government,Volume Ⅳ,Issue 10 October 2001
[38]徐家骏,贾文玉,企业信息门户EP,机械工业出版社,2004
[39]Portal应用集成分析,中科院软件所软件工程中心Portal组
[40]朱贵东,基于中间件的应用集成研究,中科院软件所硕士学位论文,2001
[41]McKellar,Hugh:The New Business Intelligence,Information today,2003.1
[42]White,Martin S:Reality check for the EP market,Vol.24,No.2,2001
[43]屈晓燕,后PC时代EP大显身手,半导体技术,2002,027(008)
[44]李卫红,白杨,EP的功能与实现技术研究,情报科学,2004 vol.22
[45]蔡玮俊,Microsoft SharePoint Portal Server产品概述,微软(中国)公司
[46]Atsushi Iwasaki,Hidaru Seshake,Nobuhiro Kimura:Operations support systems using eai adapter technology,电子情报通信学会技术研究报,2001,vol.101,no.559