不同类型图书馆知识转移模式比较研究
摘要
知识经济时代,知识的价值日益受到人们的重视,知识流成为继物流、资金流和信息流之后的又一项重要资源,是提高组织整体运作效率进而提升自身竞争优势的核心因素。知识转移理论已经成为组织管理的一个新的重要研究领域和发展方向。
从工作实践来看,知识转移贯穿于图书馆整个业务流程中,成为图书馆工作的核心。如何利用现代信息网络技术、如何逐步规范知识转移行为,使知识转移更好更快地进行,这就需要建立图书馆知识转移的一般模式来指导实际知识转移工作,更好地为用户服务。另外,不同类型的图书馆在开展知识转移活动时也是不相同的,必须结合自身职能和定位来实施,因此,不同类型图书馆知识转移模式的构建也尤为必要。
本文在对知识转移模式、图书馆知识转移模式等国内外研究进行综述的基础上,详细阐述图书馆知识转移四要素,并分析了知识转移在不同类型图书馆呈现出的特性。
通过上述理论铺垫,文章主体内容第一,明确“图书馆知识转移模式”含义,构造现代服务理念下的图书馆知识转移一般模式。第二,结合各类型图书馆的职能分别构建公共、高校和科学图书馆知识转移模式,并从知识转移模式的要素、知识转移过程等方面具体阐述。值得注意的是,本文将图书馆知识转移主要接受方——读者及网络用户、企业作为重点研究对象,着重分析各类型图书馆与这两类用户的知识转移情况。第三,利用信息空间理论对各类图书馆进行定位,在此基础上,从知识转移模式各个要素及知识转移过程等维度对各大类型图书馆知识转移模式进行分析比较,得出结论后结合我国目前图书馆知识转移现状提出发展方向,以期实现图书馆整体事业的共同发展、优势互补。
The era of knowledge economy, the value of knowledge is increasingly valued by people, knowledge becomes another important resource after the logistics, capital flow and information flow, being to improve the organization overall operational efficiency and enhancing their competitive. Organization and management of knowledge transfer theory has become a new important research fields and development direction.
From the work practice, the library knowledge transfer through the whole business flow, becomes the core of the library work. The use of modern information network technology, progressively and normative, makes knowledge transfer better and quicker. We need the establishment of library knowledge transfer model to guide the actual transfer of knowledge work, better services for users. In addition, different types of libraries in developing the knowledge transfer activities is not the same, it must be combined with its own functions and positioning to implement. Therefore, different types of library knowledge transfer model are particularly necessary.
This article summarizes the model of knowledge transfer, library knowledge transfer model at home and abroad. On the basis of above, it elaborates the four elements of knowledge transfer, and analyzes characteristics of library knowledge transfer in different types of Library.
Through the above theory, the main content of this article is:Firstly, it makes clear library knowledge transfer model meaning, constructs library knowledge transfer model of modern service concept. Secondly, it constructs the public, university and science library knowledge transfer model combined with various types of library functions and explains the elements of knowledge transfer model and knowledge transfer process. Thirdly, it locates all types of libraries by using information space theory. It compares with various types of library knowledge transfer model from model elements and knowledge transfer process of view. Combining the status quo of the library knowledge transfer, it proposes the development of direction in order to achieve complementary advantages and common development.
从工作实践来看,知识转移贯穿于图书馆整个业务流程中,成为图书馆工作的核心。如何利用现代信息网络技术、如何逐步规范知识转移行为,使知识转移更好更快地进行,这就需要建立图书馆知识转移的一般模式来指导实际知识转移工作,更好地为用户服务。另外,不同类型的图书馆在开展知识转移活动时也是不相同的,必须结合自身职能和定位来实施,因此,不同类型图书馆知识转移模式的构建也尤为必要。
本文在对知识转移模式、图书馆知识转移模式等国内外研究进行综述的基础上,详细阐述图书馆知识转移四要素,并分析了知识转移在不同类型图书馆呈现出的特性。
通过上述理论铺垫,文章主体内容第一,明确“图书馆知识转移模式”含义,构造现代服务理念下的图书馆知识转移一般模式。第二,结合各类型图书馆的职能分别构建公共、高校和科学图书馆知识转移模式,并从知识转移模式的要素、知识转移过程等方面具体阐述。值得注意的是,本文将图书馆知识转移主要接受方——读者及网络用户、企业作为重点研究对象,着重分析各类型图书馆与这两类用户的知识转移情况。第三,利用信息空间理论对各类图书馆进行定位,在此基础上,从知识转移模式各个要素及知识转移过程等维度对各大类型图书馆知识转移模式进行分析比较,得出结论后结合我国目前图书馆知识转移现状提出发展方向,以期实现图书馆整体事业的共同发展、优势互补。
The era of knowledge economy, the value of knowledge is increasingly valued by people, knowledge becomes another important resource after the logistics, capital flow and information flow, being to improve the organization overall operational efficiency and enhancing their competitive. Organization and management of knowledge transfer theory has become a new important research fields and development direction.
From the work practice, the library knowledge transfer through the whole business flow, becomes the core of the library work. The use of modern information network technology, progressively and normative, makes knowledge transfer better and quicker. We need the establishment of library knowledge transfer model to guide the actual transfer of knowledge work, better services for users. In addition, different types of libraries in developing the knowledge transfer activities is not the same, it must be combined with its own functions and positioning to implement. Therefore, different types of library knowledge transfer model are particularly necessary.
This article summarizes the model of knowledge transfer, library knowledge transfer model at home and abroad. On the basis of above, it elaborates the four elements of knowledge transfer, and analyzes characteristics of library knowledge transfer in different types of Library.
Through the above theory, the main content of this article is:Firstly, it makes clear library knowledge transfer model meaning, constructs library knowledge transfer model of modern service concept. Secondly, it constructs the public, university and science library knowledge transfer model combined with various types of library functions and explains the elements of knowledge transfer model and knowledge transfer process. Thirdly, it locates all types of libraries by using information space theory. It compares with various types of library knowledge transfer model from model elements and knowledge transfer process of view. Combining the status quo of the library knowledge transfer, it proposes the development of direction in order to achieve complementary advantages and common development.
引文
[1]李景峰,任丽娟.不同类型图书馆知识转移模式比较研究.图书情报工作,2011,20,56-61.
[2]Nonaka,I,Takeuchi.A dynamic theory of organizational knowledge creation. Organization Science,1994,1,14-37.
[3]Szulanki, G The process of knowledge transfer:a diachronic analysis of stickiness. Organizational Behavior and Human Decision Processes,2000,1,9-27.
[4]Hedlund GA model of knowledge management and the N-Form corporation.Strategic Management Journal,1994,15,73-90.
[5]侯俊骏.基于知识本体视角的企业知识转移研究——以“汾酒股份”研究为例.山西大学硕士学位论文,2010.
[6][美]南希·M·狄克逊著,王书贵,沈群红译.共有知识——企业知识共享的方法与案例.北京,人民邮电出版社,2002,1-197.
[7]Max·H·Boisot知识资产：在信息经济中赢得竞争优势.上海,上海世纪出版集团,2005.
[8]王开明,万君康.论知识的转移与扩散.外国经济与管理,2000,10,2-7.
[9]周晓东,项保华.企业知识内部转移：模式、影响因素和机制分析.南开管理评论,2003.5，7-10.
[10]苏明芳.基于供应链管理的知识转移模型研究.现代商贸工业,2008,20,26-27.
[11]张瑾.图书馆知识转移的绩效评价研究现状及分析.图书情报论坛,2010,2,33-36.
[12]吴起立.图书馆知识转移绩效评价研究.郑州大学硕士论文,2009.
[13]郭春侠,储节旺.图书馆的知识转移模型.情报杂志,2008,4,3-5.
[14]徐洪升.图书馆知识转移特性、过程及效果评价.科技管理研究,2010,2,170-172.
[15]耿三友.基于图书馆内部知识转移的模式探讨.图书馆工作与研究,2009,2,7-10.
[16]C·E·Shannon. A mathematical theory of communication. The Bell System Technical Journal.1948,27,379-423.
[17]陈立敏,王璇.2000-2007年知识转移理论研究综述.情报科学,2009,1,137-144.
[18][美]J.H.谢拉.图书馆学引论.张莎丽,译.兰州,兰州大学出版社,1986.
[19]余敏,丁照蕾.浅谈图书馆知识转移的情境构建.情报杂志,2008,11,22-25.
[20]Bender, S, Fish, A., Transfer of knowledge and the retention of expertise:the continuing need for global assignments. Knowledge Management,2001,4,125-37.
[21]王以俭.公共图书馆人力资源建设研究.科技情报开发与经济,2010,10,71-73.
[22]习万球.网络环境系图书馆用户需求以用户服务模式研究.图书馆,2009,1,59-63.
[23]孙毅红.我国公共图书馆服务营销策略研究.厦门大学硕士论文,2008.
[24]联合国教科文组织公共图书馆宣言[2012-3-26]http://www.douban.com.
[25]中国图书馆学会.图书馆服务宣言.图书馆建设,2008.
[26]陈梅,黄丽霞.近五年来我国图书馆知识转移理论研究评述.情报科学,2010,4,633-637.
[27]黄志良.中国公共图书馆的发展特点与存在问题分析.泉州师范学院学报,2011,4,11-14.
[28]中国图书馆学会,国家图书馆.《中国图书馆事业发展报告2007》.北京图书馆出版社.2008,5.
[29]“十五”以来全国公共图书馆发展情况分析[2011-6-26]http://www.mcprc. gov.cn.
[30]闫伟东.国外公共图书馆企业信息服务对我们的启示.情报杂志,2009,5,71-73.
[31]刘华.中英公共图书馆企业信息服务模式比较研究.图书情报工作,2011,4,89-92.
[32]王永忠,牛淑红.浅谈高校图书馆社会化服务的现状和保障.图书馆理论与实践,2009,11,98-99.
[33]刘冬梅,刘彦庆.校图书馆在加快科技成果转化中的服务策略.图书与情报,2010,4,39-41.
[34]李迎春.地方高校图书馆服务产学研一体化对策研究.图书馆建设,2011,5,45-47.
[35]袁捷.浅谈科学图书馆.情报工作,2011,5,260.
[36]国内科研机构图书馆[2011-6-26].http://www.tsg.net.cn.
[37]靳茜,揭玉斌,左浩泓.图书馆为企业提供信息服务新模式的探索.情报理论与实践,2008,4,576-579.
[38]科学图书馆开展决策支持信息服务探讨.情报理论与实践,2011,6,739-741.
[39]龚蛟腾.国内外图书馆知识管理研究综述.中国图书馆学报,2008,5,79-84.
[2]Nonaka,I,Takeuchi.A dynamic theory of organizational knowledge creation. Organization Science,1994,1,14-37.
[3]Szulanki, G The process of knowledge transfer:a diachronic analysis of stickiness. Organizational Behavior and Human Decision Processes,2000,1,9-27.
[4]Hedlund GA model of knowledge management and the N-Form corporation.Strategic Management Journal,1994,15,73-90.
[5]侯俊骏.基于知识本体视角的企业知识转移研究——以“汾酒股份”研究为例.山西大学硕士学位论文,2010.
[6][美]南希·M·狄克逊著,王书贵,沈群红译.共有知识——企业知识共享的方法与案例.北京,人民邮电出版社,2002,1-197.
[7]Max·H·Boisot知识资产：在信息经济中赢得竞争优势.上海,上海世纪出版集团,2005.
[8]王开明,万君康.论知识的转移与扩散.外国经济与管理,2000,10,2-7.
[9]周晓东,项保华.企业知识内部转移：模式、影响因素和机制分析.南开管理评论,2003.5，7-10.
[10]苏明芳.基于供应链管理的知识转移模型研究.现代商贸工业,2008,20,26-27.
[11]张瑾.图书馆知识转移的绩效评价研究现状及分析.图书情报论坛,2010,2,33-36.
[12]吴起立.图书馆知识转移绩效评价研究.郑州大学硕士论文,2009.
[13]郭春侠,储节旺.图书馆的知识转移模型.情报杂志,2008,4,3-5.
[14]徐洪升.图书馆知识转移特性、过程及效果评价.科技管理研究,2010,2,170-172.
[15]耿三友.基于图书馆内部知识转移的模式探讨.图书馆工作与研究,2009,2,7-10.
[16]C·E·Shannon. A mathematical theory of communication. The Bell System Technical Journal.1948,27,379-423.
[17]陈立敏,王璇.2000-2007年知识转移理论研究综述.情报科学,2009,1,137-144.
[18][美]J.H.谢拉.图书馆学引论.张莎丽,译.兰州,兰州大学出版社,1986.
[19]余敏,丁照蕾.浅谈图书馆知识转移的情境构建.情报杂志,2008,11,22-25.
[20]Bender, S, Fish, A., Transfer of knowledge and the retention of expertise:the continuing need for global assignments. Knowledge Management,2001,4,125-37.
[21]王以俭.公共图书馆人力资源建设研究.科技情报开发与经济,2010,10,71-73.
[22]习万球.网络环境系图书馆用户需求以用户服务模式研究.图书馆,2009,1,59-63.
[23]孙毅红.我国公共图书馆服务营销策略研究.厦门大学硕士论文,2008.
[24]联合国教科文组织公共图书馆宣言[2012-3-26]http://www.douban.com.
[25]中国图书馆学会.图书馆服务宣言.图书馆建设,2008.
[26]陈梅,黄丽霞.近五年来我国图书馆知识转移理论研究评述.情报科学,2010,4,633-637.
[27]黄志良.中国公共图书馆的发展特点与存在问题分析.泉州师范学院学报,2011,4,11-14.
[28]中国图书馆学会,国家图书馆.《中国图书馆事业发展报告2007》.北京图书馆出版社.2008,5.
[29]“十五”以来全国公共图书馆发展情况分析[2011-6-26]http://www.mcprc. gov.cn.
[30]闫伟东.国外公共图书馆企业信息服务对我们的启示.情报杂志,2009,5,71-73.
[31]刘华.中英公共图书馆企业信息服务模式比较研究.图书情报工作,2011,4,89-92.
[32]王永忠,牛淑红.浅谈高校图书馆社会化服务的现状和保障.图书馆理论与实践,2009,11,98-99.
[33]刘冬梅,刘彦庆.校图书馆在加快科技成果转化中的服务策略.图书与情报,2010,4,39-41.
[34]李迎春.地方高校图书馆服务产学研一体化对策研究.图书馆建设,2011,5,45-47.
[35]袁捷.浅谈科学图书馆.情报工作,2011,5,260.
[36]国内科研机构图书馆[2011-6-26].http://www.tsg.net.cn.
[37]靳茜,揭玉斌,左浩泓.图书馆为企业提供信息服务新模式的探索.情报理论与实践,2008,4,576-579.
[38]科学图书馆开展决策支持信息服务探讨.情报理论与实践,2011,6,739-741.
[39]龚蛟腾.国内外图书馆知识管理研究综述.中国图书馆学报,2008,5,79-84.