团队跨边界行为与新产品开发绩效:设计创新能力的中介效应
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摘要
设计驱动创新逐渐成为企业竞争中除市场创新和技术创新之外的第三种致胜方式,设计创新能力较强企业往往在市场上占据独特优势地位。基于团队学习理论,构建一个"行为-能力-绩效"双调节模型,探讨团队跨边界行为对于新产品开发绩效的作用机制和边界条件。结果表明:①团队跨边界行为对新产品开发绩效具有正向影响;②设计创新能力在跨边界行为对新产品开发绩效间起中介作用;③团队知识共享在跨边界行为和设计创新能力间起调节作用,团队知识共享越强,跨边界行为对创新设计能力的正向影响越大;④团队监督在设计创新能力与新产品开发绩效间起到调节作用,团队监督越强,设计创新能力对新产品开发绩效的正向影响越大。
Besides market innovation and technology innovation, design-driven innovation has become the third approach for companies to achieving success in market competition. Companies with strong design innovation capability tend to occupy unique position sin the market with special competitive advantages. Based on team learning theory, this study builds a "behavior-capability-performance" dual-moderator model to explore the mechanism and contextual conditions of how team boundary spanning behavior affects new product development performance. The empirical findings show that:①team boundary spanning behavior has a positive influence on new product development performance;② design innovation capability plays a mediating role between boundary spanning behavior and new product development performance; ③ team knowledge sharing moderates the relationship between boundary spanning behavior and design innovation capability, that is, the more knowledge sharing among a team, the greater the positive influence of boundary spanning behavior on design innovation capability; ④ team monitoring plays a moderating role between design innovation capability and new product development performance, that is, the stronger team monitoring, the greater the positive influence of design innovation capability on new product development performance.
Besides market innovation and technology innovation, design-driven innovation has become the third approach for companies to achieving success in market competition. Companies with strong design innovation capability tend to occupy unique position sin the market with special competitive advantages. Based on team learning theory, this study builds a "behavior-capability-performance" dual-moderator model to explore the mechanism and contextual conditions of how team boundary spanning behavior affects new product development performance. The empirical findings show that:①team boundary spanning behavior has a positive influence on new product development performance;② design innovation capability plays a mediating role between boundary spanning behavior and new product development performance; ③ team knowledge sharing moderates the relationship between boundary spanning behavior and design innovation capability, that is, the more knowledge sharing among a team, the greater the positive influence of boundary spanning behavior on design innovation capability; ④ team monitoring plays a moderating role between design innovation capability and new product development performance, that is, the stronger team monitoring, the greater the positive influence of design innovation capability on new product development performance.
引文
[1] 杨波,刘伟.新产品开发成功因素的文献综述与研究展望[J].科技进步与对策,2011,28(5):153-157.
[2] 陈雪颂.设计驱动式创新机理研究[J].管理工程学报,2011,25(4):191-196.
[3] 奉小斌.质量改进团队跨界行为及其作用机制研究[D].杭州:浙江大学,2012.
[4] 奉小斌.研发团队跨界行为对创新绩效的影响——任务复杂性的调节作用[J].研究与发展管理,2012,24(3):56-65.
[5] 徐礼伯,沈坤荣.知识经济条件下企业边界的决定:内外社会资本匹配的视角[J].中国工业经济,2014,319(10):85-96.
[6] THOMPSON J D.Organization in action:social science bases of administrative theory [M].Transcation publishers,1967.
[7] FARAJ S,AIMIN Y.Boundary work in knowledge teams[J].Journal of Applied Psychology,2009,94(3):604-617.
[8] 张大力,葛玉辉.高管团队跨界行为与企业创新绩效关系:基于团队学习的视角[J].系统管理学报,2016,25(2):235-245.
[9] 闫佳祺,贾建锋,罗瑾琏.变革型领导的跨层级传递与追随力:人力资源管理强度和企业性质的调节效应[J].科学学与科学技术管理,2017,38(10):147-157.
[10] SCHNEIDER B,SALVAGGIO A N,SUBIRATS M.Climate strength:a new direction for climate research[J].Journal of Applied Psychology,2002,87(2):220-229.
[11] 王艳梅,赵希男,孙世敏.基于动态博弈的横向监督与团队激励的关系研究[J].管理工程学报,2017,31(2):162-169.
[12] 黄海艳.顾客参与对新产品开发绩效的影响:动态能力的中介机制[J].经济管理,2014(3):87-97.
[13] 吴伟伟,于渤,邓强,等.技术管理能力对新产品开发绩效的影响路径识别——基于动态能力视角[J].科学学与科学技术管理,2013(6):87-91.
[14] 刘松博,李育辉.员工跨界行为的作用机制:网络中心性和集体主义的作用[J].心理学报,2014,46(6):852-863.
[15] 沈晓岭.市场学习能力与新产品开发绩效的研究综述[J].管理观察,2017(2):44-47.
[16] CHOI J M .External activities and team effectiveness:review and theoretical development[J].Small Group Research,2002,33 ( 2):181-208.
[17] MARRONE J A,TESLUK P E,CARSON J B.A multilevel investigation of antecedents and consequences of team member boundary-spanning behavior[J].Academy of Management Journal,2007,50(6):1423-1439.
[18] MARRONE J A.Team boundary spanning:a multilevel review of past research and proposals for the future[J].Journal of Management,2010,36( 4):911 940.
[19] ANCONA D G,CALDWELL D F.Bridging the boundary:external activity and performance in organizational teams [J].Administrative Science Quarterly,1992,37( 4):634 665.
[20] 范钧,聂津君.企业—顾客在线互动、知识共创与新产品开发绩效[J].科研管理,2016,37(1):119-127.
[21] 俞湘珍,陈劲.企业设计创新能力的构成及培养研究——产品语义视角[J].科研管理,2017,38(1):37-45.
[22] VERGANTI R,AND BERG A.Interpreting and envisioning -a hermeneutic framework to look at radical innovation of meanings[J].Industrial Marketing Management,2013,2(1):86-95.
[23] 陈雪颂,陈劲.设计驱动型创新理论评介——创新中的意义创造[J].外国经济与管理,2010,32(1):58-64.
[24] HOLLANDERS H,AND CRUYSEN V A.Design,creativity and innovation:ascore board approach[R].Maastricht:Pro-Inno Europe-Inno Metrics,2009:1-36.
[25] 卢启程,陈俊杰,梁琳琳.协同创新网络视角下设计驱动式创新实现路径研究[J].科技进步与对策,2015,32(14):65-69.
[26] LEIFER R,DELBECQ A.Organizational environmental inter-change:a model of boundary spanning activity[J].Academy of Management Review,1978,3(1):40-52.
[27] JOSHI A.PANDEY N,HAN G H.Bracketing team boundary spanning:an examination of task-based,team-level,and contextual antecedents[J].Journal of Organizational Behavior,2009,30(6):731-759.
[28] 沈晓岭.产品创新性与产品市场开发绩效关系研究——基于产品创新类型的调节作用[J].管理观察,2016,637(28):41-43.
[29] DELL' ERA C,VERGANTI R.Design-driven laboratories:organization and strategy of laboratories specialized in the development of radical design-driven innocations[J].R&D Management,2009,39(1):1-20.
[30] HERTENSTEIN J H,PLATT M B,VERYZER R W.The impact of industrial design effectiveness on corporate financial performance[J].Journal of Product Innovation Management,2005,2(1):3-21.
[31] VANDENHOOFFB,DERI DDERJ A.Knowledge sharing in context:the influence of organizational conunitment,communication elimate and CMC use on knowledge sharing[J].Journal of Knowledge Management,2004,8(6):117-130.
[32] 李长玲.隐性知识共享的障碍及其对策分析[J].情报理论与实践,2005,28(2):129-131.
[33] 沈旺,王淇,李望宁.团队知识共享研究综述[J].图书馆学研究,2017,18(1):8-15.
[34] DANIEL I PRAJOGO,PERVAIZ K AHMED.Relationships between innovation stimulus,innovation capacity and innovation performance[J].R&D Management,2006,36(5):499-515.
[35] UDUMA K.Innovation in auto safety design,a key to quality improvement[J].Technological Forecasting and Social Change,2000,40(2):227-243.
[36] COOPER R G,KLEINSCHRNIDT E J.Winning business in product development:the critical success factors[J].Research Technology Management,2001,41(4):20-33.
[37] 韩维贺.知识管理过程测量工具研究量表开发、提炼和检验[J].中国管理科学,2006,14(5):128-136.
[38] LANGFRED C W.Too much of a good thing?negative effects of high trust and individual autonomy in self-managing teams[J].Academy of Management Journal,2004,47(3):385-399.
[39] PODSAKOFF P M,MACKENZIE S B,LEE J Y,et al.Common method biases in behavioral research:a critical review of the literature and recommended remedies[J].The Journal of applied psychology,2003,88(5):879-903.
[40] KJ PREACHER,AF HAYES.SPSS and SAS procedures for estimating indirect effects in simple mediation models[J].Behavior Research Methods Instruments & Computers,2004,36(4):717-731.
[41] AF HAYES.Introduction to mediation,moderation,and conditional process analysis:a regression-based approach[J].Journal of Educational Measurement,2013,51(3):335-337.
[2] 陈雪颂.设计驱动式创新机理研究[J].管理工程学报,2011,25(4):191-196.
[3] 奉小斌.质量改进团队跨界行为及其作用机制研究[D].杭州:浙江大学,2012.
[4] 奉小斌.研发团队跨界行为对创新绩效的影响——任务复杂性的调节作用[J].研究与发展管理,2012,24(3):56-65.
[5] 徐礼伯,沈坤荣.知识经济条件下企业边界的决定:内外社会资本匹配的视角[J].中国工业经济,2014,319(10):85-96.
[6] THOMPSON J D.Organization in action:social science bases of administrative theory [M].Transcation publishers,1967.
[7] FARAJ S,AIMIN Y.Boundary work in knowledge teams[J].Journal of Applied Psychology,2009,94(3):604-617.
[8] 张大力,葛玉辉.高管团队跨界行为与企业创新绩效关系:基于团队学习的视角[J].系统管理学报,2016,25(2):235-245.
[9] 闫佳祺,贾建锋,罗瑾琏.变革型领导的跨层级传递与追随力:人力资源管理强度和企业性质的调节效应[J].科学学与科学技术管理,2017,38(10):147-157.
[10] SCHNEIDER B,SALVAGGIO A N,SUBIRATS M.Climate strength:a new direction for climate research[J].Journal of Applied Psychology,2002,87(2):220-229.
[11] 王艳梅,赵希男,孙世敏.基于动态博弈的横向监督与团队激励的关系研究[J].管理工程学报,2017,31(2):162-169.
[12] 黄海艳.顾客参与对新产品开发绩效的影响:动态能力的中介机制[J].经济管理,2014(3):87-97.
[13] 吴伟伟,于渤,邓强,等.技术管理能力对新产品开发绩效的影响路径识别——基于动态能力视角[J].科学学与科学技术管理,2013(6):87-91.
[14] 刘松博,李育辉.员工跨界行为的作用机制:网络中心性和集体主义的作用[J].心理学报,2014,46(6):852-863.
[15] 沈晓岭.市场学习能力与新产品开发绩效的研究综述[J].管理观察,2017(2):44-47.
[16] CHOI J M .External activities and team effectiveness:review and theoretical development[J].Small Group Research,2002,33 ( 2):181-208.
[17] MARRONE J A,TESLUK P E,CARSON J B.A multilevel investigation of antecedents and consequences of team member boundary-spanning behavior[J].Academy of Management Journal,2007,50(6):1423-1439.
[18] MARRONE J A.Team boundary spanning:a multilevel review of past research and proposals for the future[J].Journal of Management,2010,36( 4):911 940.
[19] ANCONA D G,CALDWELL D F.Bridging the boundary:external activity and performance in organizational teams [J].Administrative Science Quarterly,1992,37( 4):634 665.
[20] 范钧,聂津君.企业—顾客在线互动、知识共创与新产品开发绩效[J].科研管理,2016,37(1):119-127.
[21] 俞湘珍,陈劲.企业设计创新能力的构成及培养研究——产品语义视角[J].科研管理,2017,38(1):37-45.
[22] VERGANTI R,AND BERG A.Interpreting and envisioning -a hermeneutic framework to look at radical innovation of meanings[J].Industrial Marketing Management,2013,2(1):86-95.
[23] 陈雪颂,陈劲.设计驱动型创新理论评介——创新中的意义创造[J].外国经济与管理,2010,32(1):58-64.
[24] HOLLANDERS H,AND CRUYSEN V A.Design,creativity and innovation:ascore board approach[R].Maastricht:Pro-Inno Europe-Inno Metrics,2009:1-36.
[25] 卢启程,陈俊杰,梁琳琳.协同创新网络视角下设计驱动式创新实现路径研究[J].科技进步与对策,2015,32(14):65-69.
[26] LEIFER R,DELBECQ A.Organizational environmental inter-change:a model of boundary spanning activity[J].Academy of Management Review,1978,3(1):40-52.
[27] JOSHI A.PANDEY N,HAN G H.Bracketing team boundary spanning:an examination of task-based,team-level,and contextual antecedents[J].Journal of Organizational Behavior,2009,30(6):731-759.
[28] 沈晓岭.产品创新性与产品市场开发绩效关系研究——基于产品创新类型的调节作用[J].管理观察,2016,637(28):41-43.
[29] DELL' ERA C,VERGANTI R.Design-driven laboratories:organization and strategy of laboratories specialized in the development of radical design-driven innocations[J].R&D Management,2009,39(1):1-20.
[30] HERTENSTEIN J H,PLATT M B,VERYZER R W.The impact of industrial design effectiveness on corporate financial performance[J].Journal of Product Innovation Management,2005,2(1):3-21.
[31] VANDENHOOFFB,DERI DDERJ A.Knowledge sharing in context:the influence of organizational conunitment,communication elimate and CMC use on knowledge sharing[J].Journal of Knowledge Management,2004,8(6):117-130.
[32] 李长玲.隐性知识共享的障碍及其对策分析[J].情报理论与实践,2005,28(2):129-131.
[33] 沈旺,王淇,李望宁.团队知识共享研究综述[J].图书馆学研究,2017,18(1):8-15.
[34] DANIEL I PRAJOGO,PERVAIZ K AHMED.Relationships between innovation stimulus,innovation capacity and innovation performance[J].R&D Management,2006,36(5):499-515.
[35] UDUMA K.Innovation in auto safety design,a key to quality improvement[J].Technological Forecasting and Social Change,2000,40(2):227-243.
[36] COOPER R G,KLEINSCHRNIDT E J.Winning business in product development:the critical success factors[J].Research Technology Management,2001,41(4):20-33.
[37] 韩维贺.知识管理过程测量工具研究量表开发、提炼和检验[J].中国管理科学,2006,14(5):128-136.
[38] LANGFRED C W.Too much of a good thing?negative effects of high trust and individual autonomy in self-managing teams[J].Academy of Management Journal,2004,47(3):385-399.
[39] PODSAKOFF P M,MACKENZIE S B,LEE J Y,et al.Common method biases in behavioral research:a critical review of the literature and recommended remedies[J].The Journal of applied psychology,2003,88(5):879-903.
[40] KJ PREACHER,AF HAYES.SPSS and SAS procedures for estimating indirect effects in simple mediation models[J].Behavior Research Methods Instruments & Computers,2004,36(4):717-731.
[41] AF HAYES.Introduction to mediation,moderation,and conditional process analysis:a regression-based approach[J].Journal of Educational Measurement,2013,51(3):335-337.
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