基于全局HIEs解构的人机产品用户需求模型构建
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摘要
为了获取关键用户需求与准确的人机产品设计方案,提出将全局HIEs解构方法与Kano模型分析方法相结合的人机产品用户需求模型构建方法与具体流程。该方法利用全局HIEs解构,建立人机产品多维设计特征映射空间;通过因子分析法与多元线性回归获取影响设计整体满意度的关键用户需求因子及其权重排序,再结合Kano模型与问卷确立关键用户需求类型,提出人机产品设计方案。最终,以肩颈按摩仪设计为例,论证了所构建模型与具体方法的可行性。
In order to obtain the key user needs and the accurate ergonomic product design proposals,a user need model construction method and specific procedures integrating the method of the global human interface elements(HIEs) deconstruction and Kano model analysis has been proposed for ergonomic product. The multi-dimensional design feature space was established based on the global HIEs deconstruction. The key user need factors and their weight ranking which influence the overall satisfaction of the design were obtained by factor analysis and multiple linear regression. Then,combined with the Kano model and questionnaire method, the type of key user needs was established and the ergonomic product design was proposed. Finally, through the example of the design of shoulder and cervical vertebra massage device, the feasibility of the proposed model was demonstrated.
In order to obtain the key user needs and the accurate ergonomic product design proposals,a user need model construction method and specific procedures integrating the method of the global human interface elements(HIEs) deconstruction and Kano model analysis has been proposed for ergonomic product. The multi-dimensional design feature space was established based on the global HIEs deconstruction. The key user need factors and their weight ranking which influence the overall satisfaction of the design were obtained by factor analysis and multiple linear regression. Then,combined with the Kano model and questionnaire method, the type of key user needs was established and the ergonomic product design was proposed. Finally, through the example of the design of shoulder and cervical vertebra massage device, the feasibility of the proposed model was demonstrated.
引文
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[4]刘征宏,谢庆生,黄海松,等.多维变量感性工学模型构建及其性能评估[J].四川大学学报:工程科学版,2016,48(2):198-206.
[5]范灵秀,潘伟杰,刘征宏,等.基于产品特征解构的多维感知信息模型构建[J].图学学报,2016,37(6):771-777.
[6]HAN S H,YUN M H,KIM K J,et al.Evaluation of product usability:Development and validation of usability dimensions and design elements based on empirical models[J].International Journal of Industrial Ergonomics,2000,26(4):477-488.
[7]HAN S H,HONG S W.A systematic approach for coupling user satisfaction with product design[J].Ergonomics,2003,46:13-14.
[8]KANO N,TAKAHASHI F.Attractive quality and must be quality[J].The Journal of Japanese Society for Quality Control,1984,41(2):39-48.
[2]林丽,薛澄岐,王海燕,等.优化KE模型的产品形态解构方法[J].东南大学学报:自然科学版,2010,40(6):1353-1357.
[3]刘玲玲,薛澄岐.面向多维KE模型构建的产品特征解构方法[J].工程设计学报,2014,21(4):323-328.
[4]刘征宏,谢庆生,黄海松,等.多维变量感性工学模型构建及其性能评估[J].四川大学学报:工程科学版,2016,48(2):198-206.
[5]范灵秀,潘伟杰,刘征宏,等.基于产品特征解构的多维感知信息模型构建[J].图学学报,2016,37(6):771-777.
[6]HAN S H,YUN M H,KIM K J,et al.Evaluation of product usability:Development and validation of usability dimensions and design elements based on empirical models[J].International Journal of Industrial Ergonomics,2000,26(4):477-488.
[7]HAN S H,HONG S W.A systematic approach for coupling user satisfaction with product design[J].Ergonomics,2003,46:13-14.
[8]KANO N,TAKAHASHI F.Attractive quality and must be quality[J].The Journal of Japanese Society for Quality Control,1984,41(2):39-48.
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