Reflecting on Connecting: Meta-Analysis of Differences Between Computer-Mediated and Face-to-Face Self-Disclosure

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• 作者：Erin K. Ruppel ; Clare Gross ; Arrington Stoll ; Brittnie S. Peck ; Mike Allen and Sang-Yeon Kim
• 刊名：Journal of Computer-Mediated Communication
• 出版年：2017
• 出版时间：January 2017
• 年：2017
• 卷：22
• 期：1
• 页码：18-34
• 全文大小：205K
• ISSN：1083-6101

文摘

Self-disclosure is a key concept in computer-mediated communication (CMC) theory and research, but disagreement exists about the impact of CMC, relative to face-to-face (FtF) communication, on self-disclosure. We conducted a meta-analysis of studies comparing self-disclosure in CMC and FtF communication to summarize and clarify existing research. We also examined potential moderators of this difference—measure of self-disclosure, study design (survey or experiment), interaction context (task or social), type of CMC (text-based or video-based), and interaction length. Overall, self-disclosure was higher in FtF communication than in CMC. Measure of self-disclosure, study design, and type of CMC moderated this difference. Findings suggest mixed support for predictions derived from key CMC theories and a need for CMC theory to more explicitly address self-disclosure.