Job satisfaction, organizational commitment, and flight attendants’ turnover intentions: A note

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• 作者：Ching-Fu Chen
• 关键词：Job satisfaction ; Organizational commitment ; Labor turnover intention ; Flight attendants
• 刊名：Journal of Air Transport Management
• 出版年：2006
• 出版时间：September 2006
• 年：2006
• 卷：12
• 期：5
• 页码：274-276
• 全文大小：88 K

文摘

This study looks at the effects of job satisfaction, organizational commitment, and individual factors on flight attendants’ turnover intentions. It makes use of samples of the attendants from a Taiwanese airline company. From the results of a logistic regression analysis, two aspects of organizational commitment (i.e. normative commitment and continuance commitment) as well as job-itself satisfaction were found significantly negative impact on flight attendants’ turnover intentions. In addition, wage and martial status were found to be significant predictors of turnover intentions.