Beyond procedures: Team reflection in a rail control centre to enhance resilience
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- 作者：A.W. Siegela ; A.W.Siegel@UTwente.nl" class="auth_mail" title="E-mail the corresponding author ; J.M.C. Schraagena ; b ; J.M.C.Schraagen@UTwente.nl" class="auth_mail" title="E-mail the corresponding author ; jan_maarten.schraagen@tno.nl" class="auth_mail" title="E-mail the corresponding author
- 关键词：Team reflection ; Proceduralization ; Resilience engineering ; Naturalistic observation ; Rail control centre ; Sociotechnical system ; Rail signaller
- 刊名：Safety Science
- 出版年：2017
- 出版时间：January 2017
- 年：2017
- 卷：91
- 期：Complete
- 页码：181-191
- 全文大小：1878 K
文摘
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Team reflection is proposed to enhance resilience of a rail sociotechnical system, complementing its proceduralization.
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A reflection tool is designed and prototyped to present weak resilience signals and support analysis to locate identifiable details.
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An observational study revealed discussion topics, similar to a near accident, making resilience related knowledge, beyond procedures, explicit.