An importance-performance analysis of hospital information system attributes: A nurses' perspective
详细信息 查看全文
- 作者：Jason F. Cohen ; jason.cohen@wits.ac.za" class="auth_mail" title="E-mail the corresponding author ; profjasoncohen@gmail.com" class="auth_mail" title="E-mail the corresponding author ; Emma Coleman ; Matheri J. Kangethe
- 关键词：User satisfaction ; Hospital information system ; System quality ; Information quality ; Data quality ; Service quality ; Importance-performance analysis
- 刊名：International Journal of Medical Informatics
- 出版年：2016
- 出版时间：February 2016
- 年：2016
- 卷：86
- 期：Complete
- 页码：82-90
- 全文大小：641 K
文摘
- •
Importance-performance analysis is demonstrated to be useful in HIS evaluation.
- •
HIS attributes requiring managerial intervention are revealed.
- •
Data quality attributes were found most important to productivity of nurse users.
- •
System quality was found most important to the satisfaction of nurse users.
- •
User support is important to the productivity and satisfaction of nurse users.