How do credibility and utility play in the user experience of health informatics services?

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• 作者：Dong-Hee Shin^a ; ^{dshin1030@cau.ac.kr} ; Seungjo Lee^b ; ^{ijoylee@cau.ac.kr} ; Yujong Hwang^c ; ^d ; ^{yujongh@yahoo.com}
• 关键词：Credibility ; Trustworthiness ; Perceived utility ; Time-series cross-sectional study ; Health informatics ; Health user experience
• 刊名：Computers in Human Behavior
• 出版年：2017
• 出版时间：February 2017
• 年：2017
• 卷：67
• 期：Complete
• 页码：292-302
• 全文大小：449 K
• 卷排序：67

文摘

Antecedents and moderating variables from extended ECT. Credibility influence other user perceptions. Utility and credibility together determine intentions and behaviors. Cross-sectional and longitudinal analysis of these attitudes and behaviors was conducted. Ongoing experiences modify user perceptions of utility and enhance confirmation belief.