Applying Systems Thinking to City Logistics: A Qualitative (and Quantitative) Approach to Model Interdependencies of Decisions by various Stakeholders and their Impact on City Logistics

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• 作者：Oliver Kunze^a ; ^{oliver.kunze@hs-neu-ulm.de" class="auth_mail" title="E-mail the corresponding author} ; Gebhard Wulfhorst^b ; Stefan Minner^b
• 关键词：city logistics ; modelling framework ; multidimensional factor analysis ; multiple stakeholders ; system boundaries ; system dynamics ; system thinking
• 刊名：Transportation Research Procedia
• 出版年：2016
• 出版时间：2016
• 年：2016
• 卷：12
• 期：Complete
• 页码：692-706
• 全文大小：640 K

文摘

Concepts for city logistics require the cooperation between several types of stakeholders. As different stakeholder types have different objectives and different decision spaces, we suggest a top-level qualitative approach (system thinking) to model the interdependencies of the different factors which are influenced by these stakeholder decisions. We also suggest using this qualitative system thinking model as a meta-structure for further quantitative sub-models (as e.g. system dynamics models). We present a methodological approach to create such a meta-structure (i.e. a system thinking model) and give an example on how this meta-structure can be expanded by quantitative sub-models.