Challenges of project management in global software development: A client-vendor analysis

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• 作者：Mahmood Niazi^a ; ^b ; ^{mkniazi@kfupm.edu.sa" class="auth_mail" title="E-mail the corresponding author} ; ^{mkniazi@hotmail.com" class="auth_mail" title="E-mail the corresponding author} ; Sajjad Mahmood^a ; ^{smahmood@kfupm.edu.sa" class="auth_mail" title="E-mail the corresponding author} ; Mohammad Alshayeb^a ; ^{alshayeb@kfupm.edu.sa" class="auth_mail" title="E-mail the corresponding author} ; Mohammed Rehan Riaz^a ; ^{rehanr@kfupm.edu.sa" class="auth_mail" title="E-mail the corresponding author} ; Kanaan Faisal^a ; ^{kanaan@kfupm.edu.sa" class="auth_mail" title="E-mail the corresponding author} ; Narciso Cerpa^c ; ^{ncerpa@utalca.cl" class="auth_mail" title="E-mail the corresponding author} ; Siffat Ullah Khan^d ; ^{siffatullah@uom.edu.pk" class="auth_mail" title="E-mail the corresponding author} ; Ita Richardson^e ; ^{ita.richardson@lero.ie" class="auth_mail" title="E-mail the corresponding author}
• 关键词：Global software development ; Software project management ; Challenges and barriers ; Systematic literature review ; Empirical study
• 刊名：Information and Software Technology
• 出版年：2016
• 出版时间：December 2016
• 年：2016
• 卷：80
• 期：Complete
• 页码：1-19
• 全文大小：1073 K

文摘

Global Software Development (GSD) is the process whereby software is developed by different teams located in various parts of the globe. One of the major reasons for GSD project failure is that a number of organizations endorse global development prior to understanding project management challenges for the global activity.

Objective

The objective of this paper is to identify the challenges, from the client and vendor perspectives, which can undermine the successful management of GSD projects.

Method

We followed a two-phase approach: we first identified the challenges via a Systematic Literature Review (SLR) and then the identified challenges were validated using a questionnaire-based survey.

Results

Through both approaches, we identified 19 challenges important to the success of GSD project management. A comparison of the challenges identified in client and vendor organizations indicates that there are more similarities than differences between the challenges. Our results show a positive correlation between the ranks obtained from the SLR and the questionnaire ((r_s(19) = 0.102), p = 0.679). The results of t-test (i.e., t = 0.299, p = 0.768 > 0.05) show that there is no significant difference between the findings of SLR and questionnaire.

Conclusions

GSD organizations should try to address the identified challenges when managing their global software development activities to increase the probability of project success.