Registered nurses' experiences with caring for non-English speaking patients

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• 作者：Cody Ian ; MS ; RN ^{ian.codyb@gmail.com" class="auth_mail" title="E-mail the corresponding author} ; Elizabeth Nakamura-Florez ; PhD ; RN¹ ; ^{eflorez1@depaul.edu" class="auth_mail" title="E-mail the corresponding author} ; Young-Me Lee ; PhD ; RN ; ^{ylee23@depaul.edu" class="auth_mail" title="E-mail the corresponding author}
• 关键词：Nurses' experiences ; Nurses' perceptions ; Non-English speaking patients ; Culturally competent care
• 刊名：Applied Nursing Research
• 出版年：2016
• 出版时间：May 2016
• 年：2016
• 卷：30
• 期：Complete
• 页码：257-260
• 全文大小：188 K

文摘

To explore registered nurses' experiences with caring for non-English speaking patients and understand how those experiences influence their clinical practice.

Background

There is limited literature that examines nurses’ perceptions on caring for non-English speaking populations and the impact this increasing population has on the nurse.

Methods

An exploratory, qualitative study was conducted. Content analysis was used to identify major themes.

Results

Two major themes emerged from 17 registered nurses responses: availability of resources and changes in nursing practice. Themes revealed the availability of resources provided supportive structure or could be a challenge to providing care. Changes in clinical practice included: increased awareness of patients' needs, personal development, increased knowledge of culture, and more time and resource management.

Conclusions

Continued efforts are needed to increase cultural competence and ensuring healthcare institutions have easily accessible resources to improve the patient–provider experience for this population.