The user multifaceted expertise: Divergent effects of the website versus e-commerce expertise
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- 作者：Muhammad Aljukhadara ; maljukhadar@kau.edu.sa" class="auth_mail" title="E-mail the corresponding authorAuthor Vitae ; Sylvain Senecalb ; 1 ; sylvain.senecal@hec.ca" class="auth_mail" title="E-mail the corresponding authorAuthor Vitae
- 关键词：User expertise ; Expertise dimensions ; Ease of use ; Website expertise ; E-commerce expertise
- 刊名：International Journal of Information Management
- 出版年：2016
- 出版时间：June 2016
- 年：2016
- 卷：36
- 期：3
- 页码：322-332
- 全文大小：1078 K
文摘
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Site expertise and e-commerce expertise differently impact cognitive effort, site adaptation, and acceptance.
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Site expertise determined the user cognitive effort, while e-commerce expertise did not.
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Site expertise and e-commerce expertise had divergent effects on the site adaptation and acceptance.
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These results were replicated in a different culture.