Approaches to management of dilemmas by leaders in academic pharmacy

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• 作者：Erin L. St. Onge ; PharmD^a ; ^{stonge@cop.ufl.edu} ; Katie Suda ; PharmD ; MS^b ; Leslie Devaud ; PhD^c ; Amy F. Wilson ; PharmD^d ; Arjun Dutta ; PhD^e ; Gordon Sacks ; PharmD^f ; J. Douglas Bricker ; PhD^g
• 关键词：Academic pharmacy leaders ; Frames of leadership ; Dilemmas in higher education
• 刊名：Currents in Pharmacy Teaching and Learning
• 出版年：2012
• 出版时间：April, 2012
• 年：2012
• 卷：4
• 期：2
• 页码：78-83.e2
• 全文大小：671 K

文摘

In 1984, Bolman and Deal introduced the theory of frames as organizational strategies allowing one to examine dilemmas from multiple vantage points. These four frames, identified as structural, human resource, political, and symbolic, enrich and broaden a leader's options for solving problems. The objective of this project was to identify preferred strategies used by academic pharmacy leaders for resolving dilemmas in the context of the four frames of leadership. Current Deans of schools/colleges of pharmacy who have participated in the AACP Academic Leaders Fellowship Program as participants or facilitators were asked to complete an online survey. The survey instrument consisted of a tenure/promotion case with three brief scenarios involving different types of dilemmas pertinent to the case. The instrument was designed to address the four frames. The first scenario, which dealt with a faculty member being assigned additional research and administrative responsibilities, revealed that Deans tended to rely on the structural, human resources, and symbolic frames when making decisions about this dilemma. The second scenario, dealing with a faculty member with poor teaching evaluations, indicated that Deans operated within all four frames; however, the human resources and symbolic frames were slightly more dominant. The final scenario, which dealt with a suspected inappropriate faculty-student relationship, demonstrated that Deans felt confidential information should not be considered when making decisions regarding promotion and tenure. Although studies have shown that most people rely on the structural and human resource frames, it appears that pharmacy Deans use all four frames when making decisions regarding academic dilemmas.