Involuntary migration in cyberspaces: The case of MSN messenger discontinuation
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- 作者：Yu-Hui Fanga ; yhfang@mail.tku.edu.tw" class="auth_mail" title="E-mail the corresponding author ; Kwei Tangb ; ktang@nccu.edu.tw" class="auth_mail" title="E-mail the corresponding author
- 关键词：Involuntary migration ; Push&ndash ; pull&ndash ; mooring (PPM) framework ; Regret ; Migration theory ; Switching ; Theory of network externalities
- 刊名：Telematics and Informatics
- 出版年：2017
- 出版时间：February 2017
- 年：2017
- 卷：34
- 期：1
- 页码：177-193
- 全文大小：509 K
文摘
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We explore instant messaging (IM) users’ decision making in involuntary migration.
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Theories of migration, network effects, and regret are applied to build our model.
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Antecedents of intention to migrate are proposed and empirical examined.
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Technical quality and information quality of a migration plan influence regret.
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Compatibility and regret are the most significant factors of intention to migrate.