Toward Spanning the Quality Chasm: An Examination of Team Functioning Measures

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• 作者：Dale C. Strasser ; MD^a ; ^{dstrass@emory.edu" class="auth_mail" title="E-mail the corresponding author} ; Andrea Backscheider Burridge ; PhD^b ; Judith A. Falconer ; PhD^c ; Jay M. Uomoto ; PhD^d ; Jeph Herrin ; PhD^e ; ^f
• 关键词：Patient care team ; Process assessment (Health Care) ; Quality of health care ; Rehabilitation
• 刊名：Archives of Physical Medicine and Rehabilitation
• 出版年：2014
• 出版时间：November 2014
• 年：2014
• 卷：95
• 期：11
• 页码：2220-2223
• 全文大小：164 K

文摘

To examine the effect of 5 measures of team functioning on patient outcomes.

Design

Observational, exploratory, measurement. Team functioning surveys and patient outcomes collected 1 year apart in a clinical trial were analyzed. The findings are discussed in context of the domains of team functioning, team effectiveness, and quality improvement.

Setting

27 Veterans Affairs medical centers.

Participants

Staff (t1: N=356; t2: N=273) on inpatient teams and patients (t1: N=4266; t2: N=3213) treated by the teams.

Interventions

Not applicable.

Main Outcome Measures

Five measures of team functioning (Physician Engagement, Shared Leadership, Supervisor Team Support, Teamness, and Team Effectiveness scales) and 3 measures of patient outcomes (functional improvement, discharge destination, and length of stay) were assessed at 2 time points with hierarchical generalized linear models to evaluate the association between team functioning measures and changes in patient outcomes.

Results

Associations (P<.05) between team functioning measures and patient outcomes were found for 3 of the 15 analyses over the study period. Higher Physician Engagement scale score was associated with lower length of stay (P=.017), and increased scores on Teamness and Team Effectiveness scales correlated with higher rates of community discharge (P=.044 and .049, respectively).

Conclusions

This exploratory analysis revealed trends that team functioning corresponds with patient outcomes in clinically relevant patterns. An increase in community discharge and a decrease in length of stay were associated with higher scores of team functioning. Here, we find evidence that modifiable attributes of team functioning have a measurable effect on patient outcomes. Such findings are promising and support the need for further research on team effectiveness.