A tale of two countries: International comparison of online doctor reviews between China and the United States

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• 作者：Haijing Hao^a ; ^{haijing.hao@umb.edu} ; Kunpeng Zhang^b ; Weiguang Wang^b ; Gordon Gao^b
• 刊名：International Journal of Medical Informatics
• 出版年：2017
• 出版时间：March 2017
• 年：2017
• 卷：99
• 期：Complete
• 页码：37-44
• 全文大小：572 K
• 卷排序：99

文摘

The first study on international comparison between online doctor reviews from one large developing country, China, and one large developed country, U.S. Our text mining method does show that the large amount of online review data reflect the reality of both countries' healthcare service and healthcare system. Online review can be an important resource for developing a patient-centered care system.