A framework for visually monitoring business process compliance

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• 作者：David Knuplesch^a ; ^{david.knuplesch@uni-ulm.de} ; Manfred Reichert^a ; ^{manfred.reichert@uni-ulm.de} ; Akhil Kumar^b ; ^{akhilkumar@psu.edu}
• 关键词：Business process compliance ; Compliance rule modeling ; Compliance monitoring ; Visual business analytics
• 刊名：Information Systems
• 出版年：2017
• 出版时间：March 2017
• 年：2017
• 卷：64
• 期：Complete
• 页码：381-409
• 全文大小：10219 K
• 卷排序：64

文摘

Uses the visual extended Compliance Rule Graph (eCRG) language for modeling compliance rules. Supports multiple process perspecitves including control flow, time, resouces and interactions with partner processes. Visually monitors business process compliance through annotating eCRGs with text, colors and symbols. Illustrates compliant and non-compliant events in a user-friendly way. Supports users in discovering the root causes of failures. Enables the recommendation of activities that are required to reach compliant states again. Is able to deal with multiple activations of compliance rules. Provides a generic support of compliance metrics.