Understanding the link between communication satisfaction, perceived justice and organizational citizenship behavior
详细信息 查看全文
- 作者：Sow Hup Joanne Chana ; joannec@umac.mo" class="auth_mail" title="E-mail the corresponding author ; Ho Yan Isabella Laib ; IsabellaLai@umac.mo" class="auth_mail" title="E-mail the corresponding author
- 关键词：Communication satisfaction ; Human resources ; Justice perceptions ; Macau ; Organizational citizenship behaviors
- 刊名：Journal of Business Research
- 出版年：2017
- 出版时间：January 2017
- 年：2017
- 卷：70
- 期：Complete
- 页码：214-223
- 全文大小：1007 K
文摘
- •
The link between communication satisfaction (CS) and organizational citizenship behaviors (OCB) was examined.
- •
OCB were influenced by CS and perceived justice.
- •
Perceived justice is not a mediator between CS and OCB.
- •
CS mediates the relations between perceived justice and OCB.