Predicting positive user responses to social media advertising: The roles of emotional appeal, informativeness, and creativity
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文摘

Informativeness and advertising creativity were the key drivers of favorable behavioral responses to an SNS ad.

Perceived herd behavior had an indirect impact on intention to express empathy.

Privacy concerns negatively influenced user intention to express empathy for an SNS ad.

Attitude and subjective norm were positively related to user intention to express empathy for the given SNS ad.

Intention to express empathy positively influenced purchase intention.

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