On the contingent value of IT-based capabilities for the competitive advantage of SMEs: Mechanisms and empirical evidence

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• 作者：Paolo Neirotti^a ; ^{paolo.neirotti@polito.it}Author Vitae ; Elisabetta Raguseo^b ; ^{elisabetta.raguseo@grenoble-em.com}Author Vitae
• 关键词：Small and medium enterprises ; Resource-based view ; IT-based capabilities ; Competitive advantage ; Performance differential ; Contingent approach
• 刊名：Information & Management
• 出版年：2017
• 出版时间：March 2017
• 年：2017
• 卷：54
• 期：2
• 页码：139-153
• 全文大小：698 K
• 卷排序：54

文摘

The paper analyses the use of IT in support of SMEs’ capabilities. Through the capability lens, we assess the IT impact on intra-industry differential revenue and profitability. Two orientations in capability building exist: external and internal. External orientation in IT-based capabilities impacts more on SMEs’ performance. In munificent and dynamic contexts, external capabilities impact less on revenue.