Effects of performance shaping factors on human error
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- 作者：Mackieh ; Adham ; Cilingir ; Canan
- 关键词：Human error ; Performance shaping factors ; Nuclear reactors
- 刊名：International Journal of Industrial Ergonomics
- 出版年：1998
- 出版时间：November 1, 1998
- 年：1998
- 卷：22
- 期：4-5
- 页码：285-292
- 全文大小：516 K
文摘
This paper presents the findings of an experimental study, conducted for the purpose of examining the effects of some personal and environmental factors on the errors made by nuclear reactor operators. A computer simulation of the control board, of a 10 kW university training nuclear reactor (UTR-10), was used to test the performance shaping factors (PSFs) affecting the errors of the operators. One hundred and twenty subjects participated in the experiments. Effects of; motor variables, decision-making mechanism, complexity of information presented, intelligence levels and emotional states of subjects on the errors committed by the operators were analyzed.
Relevance to industry
The human error is a potent and frequent source of accidents and failures in complex technological systems. The present study aims to identify latent factors which are likely to effect operator's performance. The PSFs identified in this study, can easily be cause of some failures in other complex industrial systems. Therefore, the results presented in this paper could guide job designers in other industries.