Usability problems do not heal by themselves: National survey on physicians’ experiences with EHRs in Finland

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• 作者：Johanna Kaipio^a ; ^{Johanna.Kaipio@aalto.fi} ; Tinja Lä ; ä ; veri^b ; Hannele Hyppö ; nen^c ; Suvi Vainiomä ; ki^d ; Jarmo Reponen^e ; ^f ; Andre Kushniruk^g ; Elizabeth Borycki^g ; Jukka Vä ; nskä ; ^h
• 关键词：Usability ; User experience ; Physician ; Questionnaire ; Electronic health record system ; Health information system ; National survey
• 刊名：International Journal of Medical Informatics
• 出版年：2017
• 出版时间：January 2017
• 年：2017
• 卷：97
• 期：Complete
• 页码：266-281
• 全文大小：1052 K
• 卷排序：97

文摘

Usability is essential in order to optimize the benefits of use of EHR systems. The Finnish survey is the first national eHealth observatory survey focused on usability. Physicians’ assessments of the usability of their EHR system remain as critical as they were in 2010. Usability of EHRs has not improved between the years 2010 and 2014 in Finland. The main concerns are related to the efficiency of EHR use and intuitiveness of user interfaces.