Building interpersonal trust in a travel-related virtual community: A case study on a Guangzhou couchsurfing community
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- 作者：Qiuju Luoa ; b ; bettyluoqiuju@126.com" class="auth_mail" title="E-mail the corresponding authorAuthor Vitae ; Hui Zhanga ; nkzhanghui@163.com" class="auth_mail" title="E-mail the corresponding authorAuthor Vitae
- 关键词：Travel-related virtual community ; Couchsurfing ; Interpersonal trust ; Interpersonal relationship ; Constructive process
- 刊名：Tourism Management
- 出版年：2016
- 出版时间：June 2016
- 年：2016
- 卷：54
- 期：Complete
- 页码：107-121
- 全文大小：588 K
文摘
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Trust building in couchsurfing is a dynamic process.
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Initial trust is formed online first and then transferred to the offline world.
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Interpersonal trust has different connotations in different stages.
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Horizontally trust building includes scene, input and output aspects.
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Longitudinally trust building evolves from courtesy to instrumental to emotional.