Information technology-enabled dynamic capabilities and their indirect effect on competitive performance: Findings from PLS-SEM and fsQCA

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• 作者：Patrick Mikalef^a ; ^{patrick.mikalef@idi.ntnu.no" class="auth_mail" title="E-mail the corresponding author} ; Adamantia Pateli^b
• 关键词：Fuzzy-set qualitative comparative analysis ; Competitive advantage ; Dynamic capabilities ; Organizational agility ; Empirical study ; Environmental uncertainty
• 刊名：Journal of Business Research
• 出版年：2017
• 出版时间：January 2017
• 年：2017
• 卷：70
• 期：Complete
• 页码：1-16
• 全文大小：809 K

文摘

A central question for researchers and practitioners is whether and how IT (information technology) can help build a competitive advantage in uncertain environments. To address this question, the present study seeks to empirically explore the relationship between IT-enabled dynamic capabilities and competitive performance. By drawing upon recent thinking in the strategy and IT management literatures, this paper argues that the impact of IT-enabled dynamic capabilities on competitive performance is mediated by organizational agility. Using survey data from 274 international firms and by applying structural equation modelling (SEM), outcomes suggest that IT-enabled dynamic capabilities facilitate two types of agility, market capitalizing and operational adjustment agility, which in sequence enhance competitive performance. The confluence of environmental factors is examined by fuzzy-set qualitative comparative analysis (fsQCA). The results of fsQCA reinforce and refine findings of the PLS analysis concerning the limits and conditions to which IT-enabled dynamic capabilities add value.