Staff turnover in hotels: Exploring the quadratic and linear relationships
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文摘

The aim of this study is to assess whether the relationship between intention to leave the job and its antecedents is quadratic or linear.

There is little evidence in literature of similar analytical approaches within the context of luxury hotels in India or elsewhere being undertaken to assess staff turnover.

The implications suggest that the management can do all the good things to keep the staff, it may not work.

Further, managers must be aware that the relationship between organisational enthusiasm and stimulating job, and intention to leave the job are optimal at particular levels.

Hence over investment in any one strategy may not be the answer, what is important is to invest overall in the workforce.

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