Emergency doctors' strategies to manage competing workload demands in an interruptive environment: An observational workflow time study
详细信息 查看全文
- 作者：Scott R. Waltera ; scott.walter@mq.edu.au" class="auth_mail" title="E-mail the corresponding author ; Magdalena Z. Rabana ; William T.M. Dunsmuirb ; Heather E. Douglasa ; Johanna I. Westbrooka
- 关键词：Task-switching ; Interruption ; Multitasking ; Clinical work systems ; Emergency medicine
- 刊名：Applied Ergonomics
- 出版年：2017
- 出版时间：January 2017
- 年：2017
- 卷：58
- 期：Complete
- 页码：454-460
- 全文大小：394 K
文摘
- •
We observed interruptions, termed prompts, and doctors' strategies to handle them.
- •
Prompt rates and strategy choice varied with task type, prompt type and location.
- •
Communicative prompts were important in clinical workload management.
- •
Prompt-related error risk is potentially outweighed by timely information transfer.